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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My air conditioner at home stopped working. The blower worked but the air wasnt cool. I called ARS of ******, ** yesterday, 7/19/22 and they sent a technician named *************************** within a few hours. The technician spent about 15 minutes with a flashlight and came back and told me I needed a new air-conditioning system because my compressor was dead. He then arranged for another technician, *********************************, to come out and give me an estimate within the hour. Adante looked at my system, saw the... read more
Business response:
******** we appreciate your feedback and want to take the opportunity to improve our services for you as well as our future customers. Please reach out to our ***************** Manager **** at ************** so we may discuss your experience further.
This company does not live up to its warranty regarding repairs. I paid $414.00 for repair of my central air unit and 11 days later the unit stopped cooling again. The tech came out and was *** to charge me another ******.
Business response:
*****, thank you for sharing this feedback. We want our customers to be happy with both the work performed and the services you're receiving and would appreciate an opportunity to discuss this further with you. We encourage you to contact our ***************** Manager, ******** on ************ at your convenience.
I ordered some flex pipe duct work, 04/15/2021 after the work was done. Some one was to come, and inspect the work, No one came had to complain to consumers affairs before some one came out to see what the problem was. After explaining what was going on I was still dissatisfied ,because they couldn't rectify the problem. Too much air coming out this vent not enough out of another. After giving me the run around, I no longer heard from the office in ******** *** So I contacted the main office hoping for some kind of resolutio... read more
Business response:
**** we appreciate your feedback and want to take the opportunity to improve our services for you as well as our future customers. Please reach out to our ***************** Manager *** at ************ so we may discuss your experience further.
A 1 star is being nice, this company is horrible. We had a new unit placed in May and in June when it got hot the unti shut off several time and we had 4 or 5 different techs out and it wasn't until the last one unhooking every single piece that it is now working. When they give is an arrival time the tech never arrived in that window and several times it was after 8pm. More recently we had an issue with another property we own that they ordered a part for us for a leak that was happening due to a clogged drain. They never t... read more
Business response:
****, we truly apologize for any inconvenience the appointment change *** have caused you. ARS / Rescue Rooter understands how frustrating this can be and we strive to be respectful of your time. We encourage you to contact to our Customer Experience Team, at ************ to discuss your experience and improve on our scheduling processes.
****************** is very bad ethics/customer ******************** Basically, ******************************************* unnecessary installed the surge protector which cost around $85 but they charged $485. Based on the agreement they are able to de-install and refund the money based on the customer satistification. I have called almost 10 to 12 times in 3 weeks so far no reply/answer from the service department. Very unprofessional and try to sell very very high products than market value. Don't ever use ARS/Rescue for a... read more
Business response:
Thank you for sharing the details of your experience. We want our customers to be happy with both the work performed and the services you're receiving. We assure you that we offer the best value by standing behind our people, products and services and offering unmatched service guarantees. Please allow our Customer Experience Team at ************, an opportunity to discuss your experience further.
This company is by far the worst and largest ripoff artist I've ever had to deal with. My AC supposedly went out and they told me I had to install a new one. It cost me ****** and have only had for 2 years. There is always an Issue with it every 6 mons. This last time they convinced me to join the Proplus plan for ******. No service fee for technician to come out which was gonna cost me ***** if I didn't join. The Tech came out and fixed what he said was a capacitor and still ended up costing me around 275. 00. This is after... read more
Business response:
****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further. Please contact to our ***************** Manager ***** on **************at your convenience.
Called for Air Conditioner Repair and was quoted a service contract on phone of $28 per month to keep air in top working performance throughout the year and it would also apply a discount on service charges for that day. Service person arrived quoted approximately $1600 for repairs. I told repair person quote is too high and I do not want to continue with the monthly air service fee, he advised to call home office. Contacted office and a refund would be applied as of May. No refund applied and NOW another monthly service fee... read more
Business response:
***,thank you for sharing your experience. We strive to provide exceptional service with each visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, *** at ************ an opportunity to discuss your experience further.
Called ****** because they installed my system to tell them my compressor was bad. The lady in the phone told me I was under warranty until **** and scheduled a technician to come out. ***** showed up and spent 3 hours trying to find anything else that was wrong despite being told that it was the compressor up front. Then he went to get me a quote.. came back $2690 for labor only... Said it would be $4600 without the parts warranty. I called to complain and was told I would get a call Monday.. no call. So I called and spoke ... read more
Business response:
*****, thank you for the feedback. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services and offering unmatched service guarantees. We encourage you to contact our ***************** Manager **** at ************ if you would like to discuss further.
Over the past 10 years we have given ***************** Plumbing over $6000 worth of business. In March 2020 they installed a Navien tankless water heater for us. Now, 2 1/2 years later when it has a problem, they tell us they don't service anything under 6 years old. This is the second time they have been "unavailable" for us for a plumbing issue. The truth is they can't be bothered with "small" jobs, regardless of customer loyalty. I do NOT recommend using them. We are getting much better service from **********************... read more
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is closed now. It will open at 9:00 a.m.
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