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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was out of town recently and my tenants called ARS as their a/c had stopped working. It had a bad capacitor. The capacitor costs $20 and less than 1/2 hour is need to change it out. ARS charged $435 ! This is extortion. It is not as if this is an unknown company ARS is an approved ********** vendor. Shame on them
Business response:
We're sorry to hear that your expectations have not been met, ******. We acknowledge that as a premium service provider we will not always be the cheapest price point. Our pricing is determined by the exceptional service we provide, along with marketplace trends and our unmatched service guarantees. Our ***************** Manager, ********, is available on ************to address any questions or concerns you may have, and we appreciate your business.
ARS installed a brand new Carrier system into our ******** 2009-built house less than two weeks ago, after the previous system failed. Since then, this new system has failed no fewer than five times, necessitating urgent service tech visits, as we have a toddler and its the hottest time period in recordable history. The coils freeze, and it ceases cooling. The techs have not resolved the problem. I have instead encountered *****, who tried to upsell me on a $300 membership fee for 30 minutes, fixed a fuse and then neglected ... read more
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address to ************ so our ***************** Manager may contact you.
He is a rip off. Bought my unit year and a half ago thermostat stopped working charge me $140 to come out and try to charge me another $450 for a thermostat that cost only $80 at Lowes. I paid over ****** for my unit Thermostat last a year and a half do not trust them. Their word is no good. They keep calling wanting to do a tuneup and charge me not gonna happen. Ill get someone else.
Business response:
Thank you for sharing your experience, *****. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager an opportunity to discuss your experience further by texting us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
Stay away from this company. Since my ac mini splits were installed it has been a nightmare. My units aren't working. Very unprofessional. I've called customer service a million times only to be told to wait for a manager to call me back because it's only 1 person handling emails.
Business response:
*******, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
I had a service scheduled with Aksarben ARS heating and air and they did something that I didnt really think companies did anymore. BAIT and SWITCH! They flat out lied to me. I scheduled a preventative maintenance for my a/c system because I was lead believe it was such a great deal. I had a PM scheduled with another company but the cost seemed somewhat excessive, so I thought I would shop around a little. Hence I called aksarben and I told them what I wanted and that I thought the other company was a little high. She said o... read more
Business response:
Thank you for sharing this feedback, ******. Providing exceptional service is our top priority and knowing this allows us an opportunity to improve our customer service experience and communication processes. We encourage you to contact our ***************** Manager, ********, on ************ for further discussion and assistance.
Prompt and courteous. Pleased with the techs service. Very polite and knowledgeable.
Business response:
Thank you for the stellar review, ****! We appreciate being your premier service provider. Please don't hesitate to call ** for any future service needs.
First of all on time! Finishing job at a Timely in Manner.Professional q and A.And very satisfied With pricing.Thank you for your service.!!!
Business response:
Thank you, *******, for this incredible review! We're happy to hear we arrived on time and delivered such exceptional service. **************** is our number one goal and we appreciate your business!
I would never use this company again, after spending over $23,000 with over the last 2/3 years they totally ripped me off last night. I called yesterday about one of the thermostats not working properly and was told by the woman scheduling that her paper work showed that it should have been covered under warranty, then set up the appointment for 5:00 last night. The service man came by at about 5:45 and did some testing the Honeywell t6 pro smart thermostat ( runs about $120.00 ) and said it had to be replaced. He than broug... read more
Business response:
Thank you for sharing your experience, ******. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, ****, at ************an opportunity to discuss your experience further.
I was very pleased with ARS/Rescue Rooter. They came out a couple of hours after my initial call, ***** set up and went to work. He explained what he was doing, , and what he he was finding. The camera technician was very, very thorough and detailed as to the how and what we were seeing, and possible solutions. The cost(s) were reasonable, and less than I expected. Thanks, guys.
Business response:
Thank you for sharing your experience, ****. We strive to provide exceptional service on every visit and are pleased to hear that ***** delivered! Thank you for choosing ARS/ Rescue Rooter as your premier service provider.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is open now. It will close at 6:00 p.m.
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