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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were kind, considerate, and timely. Thank you ARS! Im glad I went with your company!
This company is wonderful, highly qualified hard working techs! Highly recommend.
Business response:
****, we're pleased to hear you had such a great experience with ARS / Rescue Rooter! Please don't hesitate to call ** for any future service needs.
Purchase in October 2022 a month later it wouldn't work it was purchased new. I had several of ars guys that was sent out that didn't diagnosed correctly finally after the 4th guy he found out it was faulty wiring and malfunction on the thermostat nothing on my behalf it took them almost 2months to figure this out meanwhile my contract stated If they wasn't able to prepare in 24hrs they would compensate me 550 dollars which is going on 4months it also stated I would be paid each day I'm staying in hotel but I stayed in my ho... read more
Business response:
********, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
The tech was awesome. Very knowledgeable and professional. Gave options and honest recommendations. Would highly recommend
Business response:
********, thank you for taking the time to leave us an awesome five star review! Our goal is to always to provide exceptional service from start to finish, and we're happy to hear we delivered. Thank you for choosing us!
I got 3 bids for flood damage and an HVAC situation. ARS was the only one that didt try to take advantage of the fact that I was a recent widow without a man in the home. Their bid was HONEST and they didnt try to over sell me. Which was what the other companies did. Even to the tune of breaking CO State Law!!!! ARS encouraged me to check out the law cause all master licensed plumber show know it. Apparently ARS was the only one who practiced it.
Business response:
*******, we're pleased to hear you had such a great experience with ARS/ Rescue Rooter! Please don't hesitate to call ** for any future service needs.
After a routine maintenance visit on my HVAC, Neither the heating nor the Air-conditioning were working. My HVAC was fully functioning before ARS Rescue Rooter visited my home. I hired another Technician to resolve my air conditioning problem which was the fact that the ARS technician failed to turn the outside power back on causing me a $200 fee. ARS has never reimbursed me for this additional charge. One month laterWhen installing a new Nest thermostat a technician, not from ARS Rescue Rooter, discovered that the white wir... read more
Business response:
****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
Very Quick and Professional!! Communication was on point, timely with response and getting the job done! Thank you
Business response:
Thank you for taking the time to share your positive experience with us, ******. ARS/ Rescue Rooter strives to provide exceptional service and are happy to hear we delivered! We appreciate you.
Generally , I have been pleased with their service when replacing my old ** system, although they were not the least expensive. One person especially stands out, ****************, my favorite technician, who has gone above and beyond the call of duty when I needed help with understanding my new, smart thermostat. He even looked for the source of a leak that I found near the ** unit. It ended up being a busted and leaking hot water heater. Without, *******, I wouldn't have found it until more damage was done to my floors and ... read more
Business response:
*****, thank you for sharing this great experience with *******! We're proud to have outstanding representatives on team, and always happy to hear how they're providing exceptional service. We appreciate your business!
In August 2020 Rescue rooter installed a brand new unit in my home. In June 2023 the unit started acting funny. I noticed it would freeze up. I called them out to check on the unit. The guy came out and charged me a service fee. I thought nothing of it. The guy checks the unit and then proceeds to tell me to get it fixed that I would have to pay roughly $1300. I was in total shock like what. He said that I had a leak around one of the coils and that the housing had to be replaced. I said I have a 10 year warranty and it has ... read more
Business response:
Thank you for sharing your experience, *****. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, Pat, on************ an opportunity to discuss your experience further.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is open now. It will close at 6:00 p.m.
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