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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Took time to come but were here within the window proposed. Fixed the problem with some creative thinking. Thaank you.
Business response:
Thank you for leaving us this fantastic review! We work hard to deliver exceptional service on every visit and appreciate your business. Please don't hesitate to call ** for any future needs.
Service technician ****** was extremely attentive and helpful.Would highly recommend.
Business response:
Thank you for sharing your experience, *****. We strive to provide exceptional service on every visit and are pleased to hear that ****** delivered! Thank you for choosing ARS / Rescue Rooter as your premier service provider.
I have never been so insulted. Opening up my condensing unit the technician tells me that the capacitor is a little low and needs to be changed. When I asked him how much he should be covered under the warranty.He then proceeded to try to sell me a surge protector with a 5% discount because Im a senior and 15% discount because I have a service contract. **** told me that the price was $326 for the capacitor.My fault I shouldve double checked the service contract so ARS has to cheat in order to make money. I may be a senior c... read more
Business response:
We're sorry to hear that your expectations have not been met, *****. We acknowledge that as a premium service provider we will not always be the cheapest price point. Our pricing is determined by the exceptional service we provide, along with marketplace trends and our unmatched service guarantees. Our ***************** Manager, ***, is available on ************ to address any questions or concerns you may have, and we appreciate your business.
Sent a great tech to address our concerns and heatpump seams to be working better to cool upstairs and adjusted Dampers. Thank you *********
Business response:
******, wow! Thank you for taking the time to leave us this fantastic review. It's always our goal to provide exceptional service from start to finish, and we're pleased to hear that ********* delivered. We're proud to be your chosen premier service provider. Thank you!
Only 4 because no one is perfect . But I needed a new water heater. They quoted a fair price and was able to complete the job the same day. Very happy with the people and their work.
Business response:
Thank you for taking the time to share your positive experience with us, ****. ARS / Rescue Rooter strives to provide exceptional service and are happy to hear we delivered! We appreciate you.
The technician was professional and polite. I was presented with the results and recommendations but wasnt pressured to commit to extra work.
Great, prompt, courteous service. I would highly recommend. Thank you!
Business response:
Thank you for the outstanding review, *****. You're a valued customer and we appreciate your business!
Technician proceeded without informing us of the costs for the services and ultimately charged $289.00 to connect a wire he says was not properly connected and flush the two condensate drains. This was after we were told by the scheduler that the fee would be $59 with no mention of add-ons that the technicial was allowed to do without informing us. The one start selected above is only because the system will not allow zero stars.
Business response:
****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
DO NOT HIRE THIS COMPANY! They fixed the ** at my brothers new home and in doing so broke a pipe that was hidden behind the wall. They will not take ownership for the problem that they created. All of the wooden floors in the house, cabinetry, walls and trim are damaged and Unique Services will not take responsibility. My family has MOLD in the walls of their new home which causes a health hazard not only for my brother and his wife but his 94 year old veteran father in law. Very unprofessional. Not looking forward to the le... read more
Business response:
Thank you for sharing your experience, ****. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, *****, on************ an opportunity to discuss your brother's experience further.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,246 reviews.
When is Unique Services open?
Unique Services is closed now. It will open tomorrow at 9:00 a.m.
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