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Unique Services

3.6

About this business

Location details

4515 19th Street Ct E, West Samoset, MO, 34203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.61,246 reviews
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Linda L's profile image
Linda L 
a year ago

ARS tech tried to sell replacement parts instead of correctly diagnosing the ** problem on the Rheem they installed 6 years ago.ARS did not keep their scheduled appointment. In fact, ARS tech did not arrive until 30 hours AFTER the outside time of the scheduled appointment.The ARS technician tried to sell a new evaporator, which was not the cause of the ** problem.The yearly service plan is a rip-off, as the tech wanted to charge $300 simply to test for a leak.We would not recommend ARS to anyone.We sent the tech away and us... read more

Business response:

Thank you for sharing your experience, *****. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager an opportunity to discuss your experience further by texting us your full name and address (including zip code) to ************ at your convenience. 

Pamela D's profile image
Pamela D 
a year ago

I was directed to ARS after contacting Loews. Everyone I spoke with at ARS were professional and courteous. They went out of their way to help resolve my problem. They were knowledgeable, friendly, and accommodated my schedule. They replaced my failing water heater and answered all my questions. I would recommend them. 

Business response:

******, we're pleased to hear you had such a great experience with ARS / Rescue Rooter! Please don't hesitate to call ** for any future service needs. 

David C's profile image
David C 
a year ago

*******, was very professional and took great care of our AC issue today! 

Business response:

*****, wow! Thank you for taking the time to leave us this fantastic review. It's always our goal to provide exceptional service from start to finish, and we're pleased to hear that ******* delivered. We're proud to be your chosen premier service provider. Thank you! 

Danny K's profile image
Danny K 
a year ago

Im a fan of the way ****** Services does business. Their prices are reasonable and the service is second to none. 

Business response:

Thank you for the outstanding review and kind feedback, *****. You're a valued customer and we appreciate your business! 

Lo H's profile image
Lo H 
a year ago

Provided excellent service. Employees were very nice, productive and knowledgeable. 

Business response:

We're pleased to hear you had good experience with us. We appreciate being your provider of choice! Please don't hesitate to call on us for any future service needs. 

Prasad R's profile image
Prasad R 
a year ago

Arrived on time and took care of the issue right away. It was very easy 

Business response:

Thank you, ******, for this incredible review! We're happy to hear we arrived on time and delivered such exceptional service. **************** is our number one goal and we appreciate your business! 

LeighAnne F's profile image
LeighAnne F 
a year ago

Completely incompetent. Without air for almost two weeks. This company has been paid almost $2,000. We live in ******* and air conditioning is important, according to them the part is going to take another week to get.As a service in *******, it should never take longer than a day or two.I would never recommend this company .In my opinion zero stars. 

Business response:

Thank you for sharing your experience, *********. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. ARS / Rescue Rooter partners with manufacturers and local vendors to help ensure parts are expedited as much as possible for our customers and we're sorry to hear there was a wait for the part needed for your system. Our ***************** Manager, ****, is available on ************ if you would like to discuss your experience further. 

Bonnie D's profile image
Bonnie D 
a year ago

****** was very knowledgeable, professional and friendly, he unclogged my garage disposal pipe lines in a timely manner, and left my kitchen very clean. I highly recommend ARS if you want impeccable service they are the ones to call! 

Business response:

Thank you for sharing your experience, ******. We strive to provide exceptional service on every visit and are pleased to hear that ****** delivered! Thank you for choosing ARS / Rescue Rooter as your premier service provider. 

Michael V's profile image
Michael V 
a year ago

This company had 6 no show appointments and there contract agreement stated that if a service man did not show within 24 hours the customer would receive a check for $555. I have yet to receive a check This is a NOT a reputable company 

Business response:

*******, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you. 

Frequently asked questions about Unique Services

How is Unique Services rated?

Unique Services has a 3.6 star rating with 1,246 reviews. 

When is Unique Services open?

Unique Services is open now. It will close at 6:00 p.m.  

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