This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
*************** is an extremely reliable and competent company. *****, our tech of 20 years, is a fantastic, personable professional!
Brothers Heating, Plumbing, Cooling and Air I purchased a new HVAC UNIT IN 2019 !!! Tell me why when the tech guy checks my air; he stated it is not working properly and its because the evaporator coil is damaged and leaking freon!!! I barely had this new unit for 5 years!!! If the evaporator coil is damaged it means one of your coworkers/techs from Brothers damaged it because they were the ones who Installed it and brought it to my home after I paid over ***** dollars for the unit!!! I told the tech its no way the coil is d... read more
Business response:
*******, thank you for sharing this feedback and allowing us the opportunity to address your concerns. We strive to ensure our customers are happy with both the work performed and the services provided on every visit. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you for further discussion and assistance.
The technician *** came to my house on time and did an excellent thorough job at a fair price I will use Rescue Rooter again if I have further plumbing issues
Business response:
*****, thank you for leaving this awesome review! We're committed to providing the absolute best in service, and happy to hear *** was able to take care of you. Having great technicians on our team is something we're very proud of. Thank you for choosing us!
I highly do not recommend ******* home A/C. I had an A/C installed a few months ago. ******* home ran a electrical outlet with a new breaker for the new condensation pump. The breaker kept tripping which caused the condensation pump to stop working. Which cause flooding in my master bedroom and living room. I have called every week 3 times a week for over two months with no answer. This started June 19th 2023 and it is now August 7th 2023. Every time I call I get the run around. I have had nothing but issues with the new A/C... read more
ARS (Rescue Rooter) used to be a family owned, local plumbing coming with great customer service. Now it's just another ************* company with horrible service that would rather price ***** customers, rather than being a go to company for plumbing needs. I was charged 80% more for a simple main drawing cleaning that took the plumber 20 min to do. I was charged $413 when their own website clearly says, $89. I was also told that if I refused service that day, there would be a $99 trip charge for just coming to my house. Th... read more
Business response:
Thank you for sharing your experience, *****. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. As a premier service provider, we offer the best value by standing behind our people, products and services with unmatched guarantees. We encourage you to text us your full name and address (including zip code) so our ***************** Manager may contact you for further discussion and assistance.
Had an issue getting plumber to my house. We had an appt on Friday which they canceled. Was told someone would come on Saturday but they also canceled. Finally a plumber came on Sunday. Plumbing repair was excellent when it finally got completed on Monday.
Business response:
We truly apologize for any inconvenience the appointment change or delay may have caused you. We understand how frustrating this can be and we strive to be respectful of your time. We encourage you to contact our ***************** Manager, ***, on ************to discuss your experience and allow us an opportunity to improve on our scheduling processes.
If I could give a zero I would. I purchased a new a/c gas unit in Feb 2023. This is August 2023. It is currently not working. I just had it serviced last week, and it seems all of a sudden it stops working; when it was working just fine. When the tech came yesterday, he stated he didn't have the part to fix it, That was on 8/14/23. So someone should be here in the A.M. to fix it. It is now 4:50p.m. on 8/15/23 and I am still waiting for a tech to show up to fix my 6 month old unit. I will not recommend this company to no one.
Business response:
******, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address to ************ so our ***************** Manager may contact you.
While the install was timely, ****** messed up one of our hardwood floor stair treads and have given us the runaround about getting it repaired. They talk a good talk, but when it comes to fixing what they broke, theres no action!
Business response:
********, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address to ************ so our ***************** Manager may contact you.
Terrible!!! They are robbers!! Got charged a diagnostic fee when they are suppose to be waved when you have the job done and they charged me 400$ for a job that only took 20 min and they charged me 300$ for a job that was quoted at 3.5 hours when it took them 10 min. Also when you ask to speak to management, they are never available and they do not return your phone calls. They are very in untrust worthy
Business response:
Thank you for the review and feedback, *****. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services with unmatched service guarantees. We encourage you to text your full name and address (including zip code) to ************ and allow our ***************** Manager an opportunity to contact you for further discussion and assistance.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,246 reviews.
When is Unique Services open?
Unique Services is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com