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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
******* did a wonderful job. He showed me exactly what was going on and how to maintain the system. Thank you!
Business response:
Outstanding! Thank you, *******, for sharing how ******* was able to provide you with exceptional service. We'll certainly share your kind words with them. Thank you for choosing ARS / Rescue Rooter! We appreciate you.
*************************, ****** and ****** are offered us an outstanding service, because of that we are going to buy our second home air conditioner next year. I am picky but they have the patience to understand my point of view and and fix any small details that I asked them to do, they are very professional and cover their shoe before coming inside the house. Thanks to ****************************** and ******!
Business response:
Thank you for sharing your experience, ********. We strive to provide exceptional service on every visit and are pleased to hear that our team delivered! Thank you for choosing ARS/ Rescue Rooter as your premier service provider.
I knew what the problem was and *** took care of it in just minutes, saving us both valuable time! He was very pleasant and came in the time frame they said.
DO NOT USE! Please stay away from this company! They installed a new HVAC last fall and when they did, they drilled through the coil which caused the refrigerant to leak. Our electric bill was hundreds of dollars more for over 6 months and we didn't know why. We did not discover this issue until our AC stopped working 6 months later when our house was 80 degrees during an extremely hot week. They did not come to our house within the 24 hour period they promote and promised.The worst part? They have not reimbursed us for the ... read more
Business response:
********, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
Absolutely the worst company to hire, its been over a year and over 12 visits every time they send a different technician and its faulty from the tech before him, or its supposed to sweat and cause black mold in your house, then the permit expires and they just dont bother to clear the records they have a company come and spray paint on the ceiling and say its all fixed but the water continues to drip through the ceiling lights then after the year is up they ignore all calls and dont respond all this and more for $11,000. An... read more
Business response:
Thank you for sharing your experience, ******. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, *****, on************ an opportunity to discuss your experience further.
ARS installed the **** in my. **** new home 15 month months ago. An obviously defective part broke in the unit, ARS had the manufacturer cover the part under warranty and then wanted $2000 labor to replace the part. None of this was mentioned when the part was ordered, and no detailed quote or description was ever provided. No discussion of the hourly labor rate, or the number of hours labor required was provided when asked. After asking to speak with a supervisor, the tech left with the part from the manufacturer, and would... read more
Business response:
****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
*** provided me a free estimate, and explained the gas water heater, and my options. Great customer service!
Business response:
Outstanding! Thank you for sharing how *** was able to provide you with exceptional service. We'll certainly share your kind words with them. Thank you for choosing ARS / Rescue Rooter! We appreciate you.
I had new A/S & Heater unit installed in July the technician replaced but left old wiring which was cut open, a whole from outside unit in wall, and tried to sell me additional services. Needless to say the wiring began to spark and was cutting all my power from my fuse box to shut off everything. The county inspector never came as well. I began to smell smoke and called them on Aug 28 only to find out wires were about to cause a fire which means my home was about to go ** in smoke. The new technician fixed the problem but w... read more
Business response:
******, thank you for sharing this feedback and allowing us the opportunity to address your concerns. We strive to ensure our customers are happy with both the work performed and the services provided on every visit. We encourage you to text us your address (including zip code) to ************ so our ***************** Manager may contact you for further discussion and assistance.
The service representative was respectful and professional. I would recommend this company
Business response:
Thank you for the outstanding review, ********. You're a valued customer and we appreciate your business!
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is open now. It will close at 6:00 p.m.
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