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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Timely, thorough, explained what was being done and answered all my questions. Friendly as well!! **** was great!
Business response:
****, thank you for leaving this awesome review! We're committed to providing the absolute best in service, and happy to hear **** was able to take care of you. Having great technicians on our team is something we're very proud of. Thank you for choosing us!
The company is very honest and the Comfort Advisor "*************************"went above and beyond showing us Air-conditioning units and he was very knowledgeable about each system and his mannerisms was very professional and courteous .And at No time was he a pushing saleman. He was able to help us with our selection. It's always a delight to interact with a person who knows the product through and through.
Business response:
Thank you for sharing your experience, ******. We strive to provide exceptional service on every visit and are pleased to hear that ****** delivered! Thank you for choosing us as your premier service provider.
ARS oversold me on an HVAC unit $14K. Per ** Code, the square footage of my home requires a 2.5 tone (I have a 1,3000 square foot home). Chance sold me a 3 ton unit which caused airflow problems in my home due to it's inappropriate size and set me up for expensive HVAC repairs and high electric bills that I have been experiencing. ARS tried to fix the cold and hot spots in the house by installing air return vents. Between the months of June and September, 11 ARS techs visited my house and none of them took into consideration... read more
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
I've used them for 46 years. They provide excellent customer service and their technicians are very knowledgeable
Business response:
Wow! We truly value your repeat business over the years, ***. We're proud to be your chosen premier service provider and appreciate you. Thank you for continuing to choose us!
The Service tech came out 45mins after the time he was scheduled to be here which honestly was not that big of a deal to me bc I get it traffic can be stupid sometimes But when he looked at the unit He basically opened it up and told me it needed to be replaced bc it was the compressor even tho He never even checked to see if the capacitor was bad . (Which was what it was) after He told me that I needed a new one He told me That he would send someone out to give me a quote well of course the quote for a new unit was ****** d... read more
Business response:
Thank you for sharing your experience, ****. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager an opportunity to discuss your experience further by texting your full name and address (including zip code) to ************.
STAY AWAY FROM THIS BUSINESS, I live in *********** and these unprofessional, not trust worthy guy came to my house. I told him it was my AC drain that had to be drained because we had just emptied out the water from the pan he said no. It was my capacitor and charge me $300 and my 15% discount wasn't applied to the charged. 2 weeks later the same issue on which I called them earlier happened again their worker came out this time and said it's my AC drain that's clogged and just to drain it we were charged $276 with 10% disc... read more
Business response:
Thank you for reaching out to share your concerns and we're sorry to hear your expectations haven't been met. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
Very professional, communicated often, on time, cleaned up after and during installation. Technician was polite and informed me often about what he was doing. I would use again.
Business response:
Thank you, ******, for this incredible review! We're happy to hear we arrived on time and delivered such exceptional service. **************** is our number one goal and we appreciate your business!
*************** is appreciated.******* was very knowledgeable and completed the work efficiently .
Attendant was given misinformation about purpose of trip. Drove 2 hours from ******* unprepared to do what we requested: annual review of split A/C.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,245 reviews.
When is Unique Services open?
Unique Services is closed now. It will open tomorrow at 9:00 a.m.
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