This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Was quoted $1295 to repair the **** Said no, tech made a call and said special offer for me only $595. Stupidly said yes, wife home recovering from surgery, need **. Tech finished in 45 MINUTES. Came in, said , oh by the way, the diagnostic charge is $104. So total of $704. Bad capacitor, part costs $17 on Amazon-looked it up later )Opened up the ** myself later and three connectors to make. Feel TOTALLY RIPPED OFF. Called ARS and was called back by service manager who told me they would take $200 off, the tech would return ... read more
Business response:
Thank you for the review and feedback, ******. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services with unmatched service guarantees. Our ***************** Manager, ********, is available on ************if you would like to discuss your experience further.
****** was prompt and courteous. He explained things well and took time to clean the outside unit even though that was not the core problem. I called for service at 10:00pm and the service was delivered promptly the following morning and the ** was working properly at 11:00am. Very satisfied.
Business response:
****, wow! Thank you for taking the time to leave us this fantastic review. It's always our goal to provide exceptional service from start to finish, and we're pleased to hear that ****** delivered. We're proud to be your chosen premier service provider. Thank you!
******** arrived on time and was very courteous. We have had several maintenance visits and finally he was able to get rid of the noise problem we have had since they installed our new unit over 2 years ago! Thank you so much ********. You did a great job.
Business response:
****, thank you for leaving this awesome review! We're committed to providing the absolute best in service, and happy to hear ******** was able to take care of you. Having great technicians on our team is something we're very proud of. Thank you for choosing us!
I went with **************** Conditioning located at ********************************************************************* because it was supposed be certified by ********** but I was fooled. *********************** the sale rep promised me 3 ****** nest thermostats with a $10K ** deal because we have a 2-story house with 3 separate zones, each zone has it's own thermostat and ***** was well aware of it and made it very clear to me about 3 thermostats would be installed during the ** installation. However the workers showed ... read more
Business response:
******, thank you for sharing this feedback and allowing us the opportunity to improve our services. We strive to ensure our customers are happy with both the work performed and the services provided on every visit. Our ***************** Manager, ****, is available on ************for further discussion and assistance at your convenience.
Fantastic job by **** the technician who executed the project efficiently and professionally. Although there were some misunderstandings about the warranty and extra charges *** the manager came on the phone and solved all issues courteously and with supersonic speed. I continue doing business with the company and further recommend it to all my reaches. Thanks.Work P.s., I also thank very much the good people working behind the scene, phone operators, and/or specialists (two ladies and a gentleman I talked to at different ti... read more
Business response:
Thank you for leaving ** this fantastic review! We work hard to deliver exceptional service on every visit and appreciate your business. Please don't hesitate to call ** for any future needs.
We signed up for the service plan after a/c stopped working. We had to replace a/c unit but chose a different company. Now ****** will not stop billing ** for monthly charge. We have requested cancellation 3 times in the last month and can only get information to the call center. Each call is friendly but they do not have our account noted as needing to be cancelled.
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address to ************ so our ***************** Manager may contact you.
Installers of a $10,000+ Carrier AC unit and air handler destroyed my flex ducts in the attic. They refuse to acknowledge their mistake and want to charge me over $7,000 to replace. As a result, cold air is escaping in the hot attic and the energy bill is the same if not more than the previous 20 year old barely working AC unit. Also heat randomly comes on at the same time as the *** If the whole experience wasnt so sad it would be funny.
Business response:
Thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
I have been using the company for a number of years, and have been extremely satisfied with the service. They installed a new HVAC system, and accomplished it in one day and were extremely careful removing the old system and bringing in the new one, and cleaned up very well. They also dealt with a cracked sewage pipe and expertly replaced it. I call on them for all of my HVAC and plumbing needs.
Business response:
****, thank you for taking the time to leave us an awesome five star review! Our goal is to always to provide exceptional service from start to finish, and we're happy to hear we delivered. Thank you for choosing us!
This company can not seem to keep their appointments and promises.My first visit was push 3 times in one day and pushed to a separate day and pushed more times then too. My second visit never happened. I called and spoke with customer service 4 different times to no avail. They don't communicate anything with me. They took the money and haven't seen or heard anything since. No refund, no promises kept. Don't trust them. You've been warned.any they violated my rights in ********** as they took the entire amount of project ove... read more
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com