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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
******** arrived on time and was very courteous. We have had several maintenance visits and finally he was able to get rid of the noise problem we have had since they installed our new unit over 2 years ago! Thank you so much ********. You did a great job.
Business response:
****, thank you for leaving this awesome review! We're committed to providing the absolute best in service, and happy to hear ******** was able to take care of you. Having great technicians on our team is something we're very proud of. Thank you for choosing us!
I went with **************** Conditioning located at ********************************************************************* because it was supposed be certified by ********** but I was fooled. *********************** the sale rep promised me 3 ****** nest thermostats with a $10K ** deal because we have a 2-story house with 3 separate zones, each zone has it's own thermostat and ***** was well aware of it and made it very clear to me about 3 thermostats would be installed during the ** installation. However the workers showed ... read more
Business response:
******, thank you for sharing this feedback and allowing us the opportunity to improve our services. We strive to ensure our customers are happy with both the work performed and the services provided on every visit. Our ***************** Manager, ****, is available on ************for further discussion and assistance at your convenience.
Fantastic job by **** the technician who executed the project efficiently and professionally. Although there were some misunderstandings about the warranty and extra charges *** the manager came on the phone and solved all issues courteously and with supersonic speed. I continue doing business with the company and further recommend it to all my reaches. Thanks.Work P.s., I also thank very much the good people working behind the scene, phone operators, and/or specialists (two ladies and a gentleman I talked to at different ti... read more
Business response:
Thank you for leaving ** this fantastic review! We work hard to deliver exceptional service on every visit and appreciate your business. Please don't hesitate to call ** for any future needs.
We signed up for the service plan after a/c stopped working. We had to replace a/c unit but chose a different company. Now ****** will not stop billing ** for monthly charge. We have requested cancellation 3 times in the last month and can only get information to the call center. Each call is friendly but they do not have our account noted as needing to be cancelled.
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address to ************ so our ***************** Manager may contact you.
Installers of a $10,000+ Carrier AC unit and air handler destroyed my flex ducts in the attic. They refuse to acknowledge their mistake and want to charge me over $7,000 to replace. As a result, cold air is escaping in the hot attic and the energy bill is the same if not more than the previous 20 year old barely working AC unit. Also heat randomly comes on at the same time as the *** If the whole experience wasnt so sad it would be funny.
Business response:
Thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
I have been using the company for a number of years, and have been extremely satisfied with the service. They installed a new HVAC system, and accomplished it in one day and were extremely careful removing the old system and bringing in the new one, and cleaned up very well. They also dealt with a cracked sewage pipe and expertly replaced it. I call on them for all of my HVAC and plumbing needs.
Business response:
****, thank you for taking the time to leave us an awesome five star review! Our goal is to always to provide exceptional service from start to finish, and we're happy to hear we delivered. Thank you for choosing us!
This company can not seem to keep their appointments and promises.My first visit was push 3 times in one day and pushed to a separate day and pushed more times then too. My second visit never happened. I called and spoke with customer service 4 different times to no avail. They don't communicate anything with me. They took the money and haven't seen or heard anything since. No refund, no promises kept. Don't trust them. You've been warned.any they violated my rights in ********** as they took the entire amount of project ove... read more
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
I was out of town recently and my tenants called ARS as their a/c had stopped working. It had a bad capacitor. The capacitor costs $20 and less than 1/2 hour is need to change it out. ARS charged $435 ! This is extortion. It is not as if this is an unknown company ARS is an approved ********** vendor. Shame on them
Business response:
We're sorry to hear that your expectations have not been met, ******. We acknowledge that as a premium service provider we will not always be the cheapest price point. Our pricing is determined by the exceptional service we provide, along with marketplace trends and our unmatched service guarantees. Our ***************** Manager, ********, is available on ************to address any questions or concerns you may have, and we appreciate your business.
ARS installed a brand new Carrier system into our ******** 2009-built house less than two weeks ago, after the previous system failed. Since then, this new system has failed no fewer than five times, necessitating urgent service tech visits, as we have a toddler and its the hottest time period in recordable history. The coils freeze, and it ceases cooling. The techs have not resolved the problem. I have instead encountered *****, who tried to upsell me on a $300 membership fee for 30 minutes, fixed a fuse and then neglected ... read more
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address to ************ so our ***************** Manager may contact you.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,246 reviews.
When is Unique Services open?
Unique Services is closed now. It will open tomorrow at 9:00 a.m.
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