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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service today. Technician was ******. No pressure. Explained what he did, polite, friendly.
Business response:
Outstanding! Thank you, **** for sharing how ****** was able to provide you with exceptional service. We'll certainly share your kind words with them. Thank you for choosing ARS / Rescue Rooter! We appreciate you.
It's been almost 5 months since the new furnace was installed and I STILL do Not have it connected to the gas line.
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
**************Could not repair 5 year old mini split AC unit they had installed. ARS was a ********** subcontractor. Would not honor the 10 year warranty after repeated requests. Charged me nearly $900 to try to fix it after several return service calls. The inexperienced technician was incompetent. After 3+ months (April - July) weather got hot (*******) was forced to replace the unit with a new one from another company. I should file a small claims lawsuit.NO STARS for this install. I was forced to leave one star to submit... read more
Business response:
*****, thank you for sharing this feedback. We regret that your experience with our company was not what you expected and would appreciate the opportunity to discuss your experience further. We encourage you to contact our ***************** Manager, *****, on ************at your convenience.
July 2020, DM Select (now ******** Services) installed an HV** system (CARRIER). Over the weekend we turned on the ** system and the ** stopped blowing cold air. The technician came to my home and noted that the capacitor needed to be replaced and would need to be replaced every couple of years. The ** unit only worked for 2 ******* after the year of installation. I immediately called ******** Services and was told that a supervisor would respond to my email regarding my concerns and that they check messages over the weekend... read more
Business response:
*******, thank you for sharing this feedback and allowing us the opportunity to address your concerns. We strive to ensure our customers are happy with both the work performed and the services provided on every visit. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you for further discussion and assistance.
This company does a Bait and Switch Tactics to get customer to pay for service that they does not provide for and I have been trying to cancel my monthly service fee with them and every time I called they told me an accountant will call me back and no one has called me to resolve this issue. I have called numerous time and I get the same answer I even try to talk to a manager and I was told by customer service that they have emailed the manager and someone will call me back. Still Nothing from this company. Please Don't use ... read more
Business response:
****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
Very knowledgeable and explained everything thoroughly. Walked us through the warranty process. Good value.
Business response:
Thank you for taking the time to share your positive experience with us, *****. ARS / Rescue Rooter strives to provide exceptional service and are happy to hear we delivered! We appreciate you.
One of the nicest technician we have ever had in our home-he checked everything and the cost was very reasonable
Business response:
******, thank you so much for this outstanding review and feedback. We work hard to provide our customers with the best service possible no matter what service is needed. Thank you for choosing us and please don't hesitate to recommend us to your family and friends!
My ** was not cooling the air so I called *************** for service. ******* looked in my fuse box, looked at the condenser. The ** was not working because the switch in the fuse box was off. He spent about five minutes working but charged me the full diagnostic charge of $89.00. I feel that I shouldn't have had to pay the full cost of the diagnostic charge since nothing was broke. Also, the tech told me I needed a tune up. I had a tune up done 2 months ago. I feel that he was trying to make extra money for something I did... read more
Business response:
Thank you for sharing your experience, *******. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, *****, on ************ an opportunity to discuss your experience further.
I appreciated that ARS was able to send a technician on a really hot Saturday in south **. The technician, ******************, was friendly, knowledgeable, and made the repairs with skill and professionalism. Thanks!!
Business response:
Thank you for sharing your experience, *****. We strive to provide exceptional service on every visit and are pleased to hear that ******* delivered! Thank you for choosing ARS / Rescue Rooter as your premier service provider.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is open now. It will close at 6:00 p.m.
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