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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our AC stopped working today. Called Blue Dot and they were able to get a technician out the same day. The tech was knowledgeable and so helpful. Our AC is up and running the dlsame day. Absolutely wonderful service from or receptionist to tech.
Business response:
Thank you for the outstanding review, ********. You're a valued customer and we appreciate your business!
Wonderful job, both techs were professional , experienced,and courteous. They explained everything in great detail
Business response:
******, thank you for this fantastic review! We work hard to deliver exceptional service on every visit and appreciate your business. Please don't hesitate to recommend us to friends and family.
I waited all day for tech to arrive only to find out when they never showed up, that they do not offer the plumbing services in my area. the person making the appointment was clueless and this resulted in a day wasted with no plumbing repair. i now need to get service after hours/weekend and will likely pay a premium due to this company's negligence.
Business response:
Thank you, *******, for sharing your experience and allowing us the opportunity to improve our communication processes for both you and our future customers. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you for further discussion.
Waited all day for a 11am appointment. Its now 7:30pm and still no show. Scheduled an 11am appointment. Email said 11am-3pm. I am the sole care provider for someone with severe dementia and their schedule cannot be upset. The booking person was aware of this. 1:45pm - Called store to check as I had not heard from anyone. Was told that they were running late but would call me soon. 4:30pm - called back. Still no word from the technician 5:10pm - called again. Was told they would be here within the hour 5:28pm - received text ... read more
Business response:
We truly apologize for any inconvenience the changes to your appointment may have caused, *****. We take this situation very seriously and would appreciate the opportunity to speak with you and gather more information. We encourage you to text us your full name and address (including zip code) so our ***************** Manager may contact you for further discussion and assistance.
We bought an A/C unit from this company and it never has worked correctly. Bought it on 3/10/23 ********************** and wife!
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address to ************ so our ***************** Manager may contact you.
At this time I can only give the company two stars for this review. I give them a star for the ******************* heat pump unit they installed, plus a quiet cool whole house fan. We believe they are quality superior products. In fairness, I am giving them another star for courteousness and for correcting their errors during the initial installation process (damage control measures). They did make an effort in correcting their mistakes.Nevertheless, I subtract three stars for the poor quality installation service workmanshi... read more
Business response:
******, thank you for sharing this feedback and allowing us the opportunity to improve our services. We strive to ensure our customers are happy with both the work performed and the services provided on every visit. Our ***************** Manager, *****, is available on ************for further discussion and assistance at your convenience.
If I could rate ZERO STARS I would!! I will NEVER do business with this company again. I paid $25k to have a **************** installed. The furnace failed inspection. I called the company to schedule the repair and then they received an Email from the town regarding the failed inspection. The issue was very minor. The tech showed up with NO KNOWLEDGE of why he was there and left after 5 minutes saying he didnt have parts. I assumed he was coming back. After 7 calls I finally said to just cancel the service call & send a new... read more
The workers in the Orlando **** are great! They came on time and worked hard throughout the day-long process of replacing the **** system for my home. Of course, they left my house looking great! It has been typical for ARS to take several days to get back to me (even with me calling them) to set up that appointment and fallowups. But, again their work is/was fantastic! As per normal, the Technicians have all been wonderful, a joy to have in our home. They are fast, friendly, and knowledgeable - every time. However, you will... read more
Business response:
Thank you for the good review and sharing your feedback, ***. As a premier service provider, we strive to provide exceptional service and are continuously improving our processes. If you would like to discuss your experience further, please contact our ***************** Manager, ********, on ************ at your convenience. We appreciate your business.
I am writing this review to express my deep dissatisfaction and frustration with ARS Rescue Rooter of North Central *******. As a customer who has had a relation with them since the unit was installed on Oct. 2021, through ********** and that has a subscription plan with them, I expected reliable and prompt service. However, my recent experience with their services on June 29 has been nothing short of a nightmare. As of Wednesday, July 5, nothing has been fixed, and no response from them despite many calls, even after they s... read more
Business response:
**, thank you for sharing this feedback and allowing us the opportunity to improve our services. We strive to ensure our customers are happy with both the work performed and the services provided on every visit. We understand our ***************** Manager is aware of your concerns and will be in contact with you for further discussion.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is open now. It will close at 6:00 p.m.
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