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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They will charge a fee to just show up. Then say they will waive that fee if they do any work. They charged $500 to just install a thermostat. They are a scam stay away.
Business response:
Thank you for the review and feedback, ****. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services with unmatched service guarantees. If you would like to discuss your experience further, please text us your full name and address (including zip code) to ************ and our ***************** Manager will contact you.
Arrived on time. Checked system thoroughly. Very polite technician. Love their follow-up.
Business response:
Thank you, *****, for this incredible review! We're happy to hear we arrived on time and delivered such exceptional service. **************** is our number one goal and we appreciate your business!
The tech that came was very friendly and did look very diligently for our leak. Never found one just said my hose was left on and tightened up the connection on my sump pump. Not even one hour and charged me ****** ?? The guy was very pleasant that is what got the rating. I think $300 to walk around for less than an hour and tighten one bolt for $300 is insane.
Business response:
Thank you for the review and feedback, ********. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services with unmatched service guarantees. We encourage you to text us your full name and address (including zip code) to ************ and allow our ***************** Manager to contact you for further discussion and assistance. You're a valued customer and we appreciate your business.
This was a repair call on a split mini ductless system. The problem is, they never showed up. Background, I asked them specifically did they work on these units, and got a yes. I got worried when talking to the agent when she started off with having a new AC installed. I told her again, this is a repair of mini split and stop now if you don't work on them. She assured me they did, but the questions she was asking me, like room size and age of the house pointed to still trying to sell a new AC unit. We made an appointment for... read more
Business response:
Thank you for sharing this feedback, *****. Providing exceptional service is our top priority and knowing this allows us an opportunity to improve our customer service experience. We encourage you to contact our ***************** Manager, *****, on ************for further discussion and assistance.
I called ARS Manasas Thursday night June the 1st 2023 after noticing my A/C unit was not cutting off. At that time I was told that I was scheduled for a service appointment between 8 and 12 the next morning. The next morning I called ARS **** AM and was informed that I was not on the schedule. The technician arrived later that afternoon and within ************************************************************************************************************* excess of $1500. At that time the technician showed me the leak and st... read more
Business response:
*******, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
Outstanding service! Had a problem with my Generac generator during a power outage and ****** Services quickly dispatched a top-notch technician (********) who resolved the issue. He then took the time to explain everything he did and planned a follow up visit. Very satisfied!
Business response:
Thank you for sharing your experience, *****. We strive to provide exceptional service on every visit and are pleased to hear that ******** delivered! Thank you for choosing ****** Services as your premier service provider.
Work ethic was truly impeccable. ********** really lives up to his 13 plus years experience. He did a lot to make sure I had air in this ****** ***** heat and Im so appreciative! Truly one of my main reason why I continue to call ARS . Awesome customer service and great company .
Business response:
Thank you for this wonderful review, ********! We appreciate you being a loyal customer and welcoming us into your home. We're proud to have representatives like *** on our team taking care of customers. Thank you for continuing to choose ARS / Rescue Rooter over the years! We appreciate you.
Overcharged even with 12 year warranty of parts & labor And a $120. yearly maintenance plan..I have paid over $1400.00 this year ! Charged over $439.00 to change float switch . Drain pipe sluggish..total cost for my maintenance: $713.00 I asked why, labor!!
Business response:
We're sorry to hear that your expectations have not been met, *******. We acknowledge that as a premium service provider we will not always be the cheapest price point. Our pricing is determined by the exceptional service we provide, along with marketplace trends and our unmatched service guarantees. Our ***************** Manager, ***, is available on ************to address any questions or concerns you may have, and we appreciate your business.
Our new HVAC system was installed today by ******* *** and ****. They were both very professional and knowledgeable. Happy to say we are very happy with Unique Services and their staff. And we are cool tonight!
Business response:
*******,thank you for leaving this awesome review! We're committed to providing the absolute best in service, and happy to hear ******* and **** were able to take care of you. Having great technicians on our team is something we're very proud of. Thank you for choosing us!
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is open now. It will close at 6:00 p.m.
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