This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been dealing with ESCO for 20+ years now. This past 10 months has been terrible. Last August on one of their regular tune up visits for my **, when I left in the morning it was working. When I got home, they informed me it was broken and needed to be replaced. The next day when the sales person visited with me and my landlord it was discovered that the ** was still on warranty and like magic it could be fixed. Unfortunately the part was back ordered and never arrived through the worst heat wave **** has seen in a whil... read more
Business response:
Thank you for sharing this feedback, ***. Providing exceptional service is our top priority and knowing this allows us an opportunity to improve our customer service experience. We encourage you to text ** your full name and address (including zip code) to ************ so our ***************** Manager may contact you for further discussion and assistance.
They never return your calls. Every week can go by and nothing. The technicians all agreed on the problem and how it needed to be solved but as far as customer service and satisfaction on how efficient they are in solving THE ARE THE WORST!!!! The only reason I went with them is because they had a table at ********** so I thought they were a trustworthy company to go with but I was wrong!!!
Business response:
********, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text ** your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
Inspected AC system and advised on problem and provided recommendation.
Business response:
Thank you for the outstanding review, *****. You're a valued customer and we appreciate your business!
The guy that did the job of replacement of my ac were great. They answer any question I had wish all service people were as nice as them. Thank you ************************* did a great job . THANK YOU **************
Business response:
*****, thank you for taking the time to leave us a stellar review and share your experience with team *****. You're a valued customer and we appreciate your business!
I received outstanding customer service from *****! He was very helpful and he provided very useful information I appreciate his service Thank you
Business response:
******, thank you for leaving this awesome review! We're committed to providing the absolute best in service, and happy to hear ***** was able to take care of you. Having great technicians on our team is something we're very proud of. Thank you for choosing us!
Excellent service, timely great customer service technician *************************** Yes would use again.
Business response:
Thank you for sharing your experience, *****. We strive to provide exceptional service on every visit and are pleased to hear that ***** delivered! Thank you for choosing ARS / Rescue Rooter as your premier service provider.
Techs and sales staff were professional, informative, detail oriented, efficient.
Business response:
***, we're pleased to hear you had such a great experience with ARS / Rescue Rooter! Please don't hesitate to call ** for any future service needs.
On time. Time spent to do job was efficient and timely. Information provided to status of my air con unit was straight forward and easily understood. Excellent service!!!
Business response:
*******, we're pleased to hear you had such a great experience with us! Please don't hesitate to call ** for any future service needs.
This company has seriously gone downhill. We've subscribed to their maintenance plan since 2006. We've been happy with them until the last year. 3 weeks ago we paid over $7,000 dollars to replace ************** they recommended. Today, when the temperature reached 93 degrees outside, their solution could only maintain at 83 degrees. This is ridiculous. If you spend that kind of money, you should get a system that can keep your home cool for your family!
Business response:
Thank you for sharing this feedback, *****. Providing exceptional service is our top priority and knowing this allows us an opportunity to improve our customer service experience. We encourage you to contact our ***************** Manager, ***, on ************for further discussion and assistance.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com