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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On Tuesday, May 30, a technician came to my house because I was interested in the $49 tune up special. I discovered at the end that the advertised tune-up was not a tune up, it should be called a diagnostic because he didn't adjust the **** unit to run at maximum efficiency for the advertised $49, which is how a tune-up is defined.In fact, I was informed that my capacitor was bad and I was a gallon low on freon. I was told repeatedly that I need a new system all together. He quoted about $300 for the capacitor and about $300... read more
Business response:
Thank you, ******, for sharing your experience. We're sorry to hear your expectations weren't met. As a premier service provider, our pricing is a flat rate system including parts, labor, warranties and any permits or inspections needed for completion. If you would like to discuss your experience further with our ***************** Manager, please text ** your full name and address (including zip code) to ************ so we may contact you.
Great price for annual inspection and the Tech (****) went above and beyond to ensure my system was working optimally! Thanks much for great service!
Business response:
Thank you for leaving this awesome review! We're committed to providing the absolute best in service, and happy to hear **** was able to take care of you. Having great technicians on our team is something we're very proud of. Thank you for choosing us!
Charged way too much. Took advantage of an elderly single woman, in poor health, sitting in an hot home with no AC. Initial quote was well over $9000 for a 3 ton AC. Absolutely disgraceful!!!!!!
Business response:
We're sorry to hear that your expectations have not been met, ***. We acknowledge that as a premium service provider we will not always be the cheapest price point. Our pricing is determined by the exceptional service we provide, along with marketplace trends and our unmatched service guarantees. We encourage you to text ** the homeowner's full name, address (including zip code) and phone number to ************ so our ***************** Manager may contact them.
Terrible experience with this company through ********** in *********. Our hot water went out and bought a new one at ********** for $464. Will fix it is the only company they use. For installs. They give you a free in ************. The day of the consult we get a phone call with the estimate $2325 to swap out our water heater. My husband talked on the phone with the plumber who would not come to the house for the free consult. He tried to say he would have to bring us up to code. My husband tried explaining to him we are at... read more
Business response:
Thank you for sharing your experience, *******. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, ******, on************ an opportunity to discuss your experience further.
The tech was great! He explained everything clearly and provided prompt professional service.I recommend this company, its a 10!
Business response:
*****, thank you for leaving this awesome review! We're committed to providing the absolute best in service, and happy to hear our team was able to take care of you. Having great technicians on our team is something we're very proud of. Thank you for choosing us!
********** ARS Rescue Rooter *********:We had a main water line leak at our house. Initial estimate was for $4,850. We were told there would be a $105 charge for estimate if we didnt get work done with ARS. Ultimately the lead technician said the leak was 2' to the right underneath driveway. New estimate $7,000(included was pavement replacement($600). CPL was unfortunately off in initial leak location detection.?"All" Work was completed in 8 hours(digging starting at 9:00 am, repair and filling completed at 5:00 pm). ?We had... read more
Business response:
Thank you for the review and feedback, ****. We acknowledge that our company is not the least expensive choice, but we offer the best value by standing behind our people, products and services with unmatched service guarantees. Our ***************** Manager, *********, is available on ************if you would like to discuss your experience further.
The service deserves 5 stars.From my call to setup an appointment to interaction with the technician was all professional and courteous.
Business response:
Thank you for taking the time to share your positive experience with us, Shumaisa. ARS / Rescue Rooter strives to provide exceptional service and are happy to hear we delivered! We appreciate you.
Today was an excellent example of how much time he (*****) the technician took to help with a toilet that was backing up and gave good advice to me.
Business response:
Outstanding! Thank you, *****, for sharing how ***** was able to provide you with exceptional service. We'll certainly share your kind words with them. Thank you for choosing ARS / Rescue Rooter! We appreciate you.
After 10 years of trying still.couldnt get my brand new AC running and working for even one full season. They are more than willing to keep charging for hours they don't work on your unit because hours aren't covered under warranty. Also willing to charge you for lost refrigerant when they fix a leak weeks after you filled it for the previous leak after they told you there wasn't a leak, or even if they just failed to tighten the valve. They ignored all complaints that the unit was pooling water and growing mold making every... read more
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to ******* your full name and address to ************ so our ***************** Manager may contact you.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,246 reviews.
When is Unique Services open?
Unique Services is closed now. It will open tomorrow at 9:00 a.m.
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