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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My AC unit still on the warranty for parts. Technician who repaired this unit did - Heat Pump Capacitor Replacement - Contactor Replacement The time for this labor was less then 1 hour.Why ARS charged me for $470????How is possible that labor cost to replace 2 small parts in AC unit $470/h???
Business response:
We're sorry to hear that your expectations have not been met, ******. We acknowledge that as a premium service provider we will not always be the cheapest price point. Our pricing is determined by the exceptional service we provide, along with marketplace trends and our unmatched service guarantees. We encourage you to text ** your full name and address to ************ and allow our ***************** Manager reach out to address any questions or concerns you may have, and we appreciate your business.
Requested service to charge a mini split system with refrigerant and a system tune up for the main house system. Tech showed up without all of the equipment needed to perform work requested. Furthermore in checking the main system, he bled off much of the refrigerant without the ability to replace it. Trust me, go with another vendor. So I end the day in a worse condition than before the tech arrived. These people have no idea what they are doing.
Business response:
Thank you for sharing your experience, *******. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, ****, on ************ an opportunity to discuss your experience further.
Great service from start to finish on installation of my propane gas water heater (lead installer was Zac).
******* from ********* ** I had a home inspection done of my home as I am selling it. They said there was a problem with the airflow. ******************************* was called to my home to check the airflow of my **. TEC came in looked in the attic and claimed that there was no airflow getting into the 2 rooms. Said I needed all new ductwork and gave me an invoice for $13,055.63. Called for a second opinion. Inspected the duck work and filters and found the filters were totally clogged. Changed the filters turned on the **... read more
Business response:
*******, thank you for reaching out to share your concerns and we're sorry to hear you're selling your home. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text ** your full name and address to ************ so our ***************** Manager may contact you.
2 of the People i delt with were terrible people they talk down to you and it was their unit that was the issue! I had it 2yrs, basically nee, the motoe blew and computer motor and I called for emergency call which I had extended warranty on and they told me ut was $1700 for labor It took 2weeks for them to finally fix it . They ordered wrong part 2times and then after 1week waiting they overnight part I called 2dys later and found out the part had been sitting there for 2 days. Another week went by It was 1vthing after anot... read more
Business response:
Thank you for sharing this feedback, ******. Providing exceptional service is our top priority and knowing this allows us an opportunity to improve our customer service experience. We're pleased to hear our how our ***************** Manager, ****, was able to assist you with this matter. We apologize for any inconvenience this may have caused and we appreciate your business.
I called Yes Plumbing to look at a bathroom problem toilets leaking, slow drainage from toilets, sinks and showers. As usual they send this guy with the plumbers, he doesn't allow them to look at what is happening and he barely looks he of course tries to upsell you on everything. This happened to me a few years back with a garbage disposal and the same upsell guy. These people are not reputable. They should keep this guy in the office and allow the plumbers to do their job. Never will I use them again and will tell everyone... read more
Business response:
Thank you for reaching out to share your concerns and we're sorry to hear your expectations weren't met. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text ** your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
I'm waiting on a response when ****** will be sending a tech to pick up this condense fan motor that ****** would honor a new warranty on. I was told by a manager I would get a new fan motor because the fan motor we've had under warranty since 06 2022 isn't any good. When tech came out he wouldn't put on invoice a new motor that came with a new warranty. I don't trust ****** .
Business response:
Thank you for sharing your experience, ********. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, ****, at ************an opportunity to discuss your experience further.
If I could give 0 stars, I would. And I dont even know where to begin. Blue Dot installed our new HVAC system in the winter of 2017. Not even 3 months later, we had issues with that system. Now its been 6 years and I cannot tell you how many times our heating and AC has stopped working and we needed to call them to fix it. My biggest issue with them though is their customer service. They NEVER show up the first visit. There are times that it took 4 scheduled visits to have someone actually show up. I have to take off work EV... read more
Business response:
*****, thank you for sharing this feedback and allowing us the opportunity to improve our services. We strive to ensure our customers are happy with both the work performed and the services provided on every visit. We encourage you to text us your full name and address to ************ and allow our ***************** Manager an opportunity to review your information and contact you for further discussion.
I had a clogged sewage line and ARS sent out ***************************. He was excellent, sociable, very dedicated, patient and extremely knowledgeable. He unclogged the line and offered professional advice.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is closed now. It will open tomorrow at 9:00 a.m.
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