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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We purchased a new energy efficient unit from ARS ********** to save money on our utility bills. Although there is a 100 % satisfaction guarantee our unit has not worked from day one and after 9 service visits is still not working and our last electric bill was over $600 and the financing put a lien on our home.
Business response:
*******,thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to ******* your full name and address to ************ so our ***************** Manager may contact you.
*** did a great job checking our HVAC system, cleaned the unit and will be back to install the ** light. He and his coworker were polite and answered our questions.
Business response:
Thank you, ******, for taking the time to leave us a good review and share your feedback. We're pleased to hear about your great experience with ******************, and are proud to have them on the team taking care of customers. If you feel there is something we could do to improve both your experience and for our future customers, please ******* your full name and address to ************ so our ***************** Manager may contact you for further discussion. We appreciate your business!
Best service ever!! The service tech **** was so knowledgeable, found the issue with my AC promptly and fixed it. He was nice and courteous besides being great at his job!!!
Business response:
Thank you for sharing your experience, *******. We strive to provide exceptional service on every visit and are pleased to hear that **** delivered! Thank you for choosing us as your premier service provider.
Very fine service by ***** and your company. Explained everything to me in ********** and my Wife are so glad that we picked ARS for our service.
Business response:
******, thank you for sharing this great experience with *****! We're proud to have outstanding representatives on team, and always happy to hear how they're providing exceptional service. We appreciate your business!
Excellent company that has fair pricing, excellent technicians and customer service. Fast response time. Highly recommend.
Business response:
**, thank you so much for this outstanding review and feedback. We work hard to provide our customers with the best service possible no matter what service is needed. Thank you for choosing us and please don't hesitate to recommend us to your family and friends!
I called Will-Fix-It needing a plumber to install a new faucet in my kitchen. He called one time 25minutes before the arrival window to let me know he was on the way. I also received a text 10 mins before arrival. When the truck arrived, the technician had a clearly labeled company uniform on and was very pleasant. He introduced himself which matched the name I was told a day ago of who would be arriving and it was also sewn on the company uniform. I liked that he wore blue shoe covets over his feet before entering the house... read more
Business response:
********, wow! Thank you for taking the time to leave ** this fantastic review. It's always our goal to provide exceptional service from start to finish, and we're pleased to hear that ***** delivered. We're proud to be your chosen premier service provider. Thank you!
******* did a fantastic job servicing our HVAC system! He was kind, knowledgeable and very helpful. He taught me how to better use our Nest thermostat and explained everything he was doing in detail. Os was a pleasure to work with and I appreciate his diligence!
Business response:
*****, wow! Thank you for taking the time to leave ** this fantastic review. It's always our goal to provide exceptional service from start to finish, and we're pleased to hear that ******* delivered. We're proud to be your chosen premier service provider. Thank you!
I needed a new Heat and A/C unit in Dec 2021, ARS was great they came out and quoted it and said they had an out of box unit they could give me a good deal on, so I went for it. It has operated fine but when I had service done last month the tech asked me why my outside unit was 3 years older than the rest of my units?! I have made 4 calls to *****- their "Quality Mgr", he said that he would look into it and call me back with the president. That was almost a week ago and he is now not returning my calls.
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to ******* your full name and address to ************ so we may assist with internal communications on your behalf.
We called ********************* at about 4:00 pm and they had a technician - **** - at our house about 7:30 pm. He had our AC working properly again in about an hour. Great job!
Business response:
*****, thank you for sharing this great experience with ****! We're proud to have outstanding representatives on team, and always happy to hear how they're providing exceptional service. We appreciate your business!
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is closed now. It will open tomorrow at 9:00 a.m.
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