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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always come when they say they will, always know what theyre doing!
Business response:
Thank you for taking the time to share your positive experience with us, *****. ARS / Rescue Rooter strives to provide exceptional service and are happy to hear we delivered! We appreciate you.
The representative thoroughly inspected the system and provided detailed explanations. Very impressed!
Business response:
Thank you for taking the time to share your positive experience with us, *******. As a premier service provider, we strive to provide exceptional service and are happy to hear our team delivered! We appreciate you.
**** did maintenance on our HVAC system. He definitely knew his job. He was thorough, friendly, spent a lot of time working on a VERY hot day, let us know of a few potential issues that *** come up in the next year or so with our 10 year old system, but never pressured us to schedule anything - just wanted us to be aware.
Business response:
***, thank you for leaving this awesome review! We're committed to providing the absolute best in service, and happy to hear **** was able to take care of you. Having great technicians on our team is something we're very proud of. Thank you for choosing us!
We have had 7 different appointments with ***************. Each time with a 4 hour window of arrival times. They dont show up. They dont even bother to call, telling us we can go about our day. We have waited a total of 30 hours, on different days. Each promising that a tech will arrive to fix our AC issue. They dont show and dont even bother to call. This is unacceptable customer service. I am actually waiting right now for a call back from ****, the manager at the *****************. ******. Branch. I am a little shaken rig... read more
Business response:
*****, we truly apologize for any inconvenience the appointment change or delay may have caused you. ******* Home understands how frustrating this can be and we strive to be respectful of your time. We encourage you to contact our Operations Manager, ****, on ************to discuss your experience and allow us an opportunity to improve on our scheduling processes.
The plumber that came out to fix a leak under my sink instead of telling me at first that it wasn't installed correctly he tells me after he was at my house for a hour then said he could try to fixed it but wasn't no guarantee he could fix it give me a quote for installation a new fixed under my sink and charge me ****** and really didn't do much but make it worse then before tried to wash clothes and water was pouring on the kitchen floor from under the sink l want my money back just not right lost my husband last year then... read more
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text ** your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
Our tech, ******, did a great job, and went above and beyond. While he was performing our annual air conditioning service, he diagnosed a problem that has been very elusive we have a floor vent that has bar inadequate air flow, and our ARS Tech, ******, is the only person who figured out the issue! Anyway, he went the extra mile and put his arm way down a vent to take a video, and we found out that we had a closed damper stuck way down inside our system that was blocking our airflow. ARS has been an awesome company and has d... read more
Business response:
********, we're pleased to hear you had such a great experience with ARS / Rescue Rooter! Please don't hesitate to call ** for any future service needs.
I called Beutler, the company that installed my new HV** system less than three years, to check on why the ** is not working. I called them at around 11:30am on the appointed date and I was told that a dispatcher will call me back. Just wasted my time at home today because that call came in at around 4:15pm for them just to tell me that it is being rescheduled for tomorrow, Jun 20 - very professional. I will give them no star if It's not required to post this review. I should have checked the reviews on Yelp before I called ... read more
Business response:
We truly apologize for any inconvenience the changes to your appointment may have caused, *******. Beutler takes this situation very seriously and would appreciate the opportunity to speak with you and gather more information. Our ***************** Manager, *****, is available on ************for further discussion and assistance.
I am a customer with an "annual service contact" with ARS Rescue Rooter regarding my Furnace/Air Conditioner. ARS comes out bi-annually to inspect that the Heating/Air are working properly and to recommend any service they find that needs to be done. At my most recent "bi-annual" inspection, the technician found the ** Bulb was no longer working and recommended that it be replaced. He took pictures of the ** Bulb model number so it could be ordered for replacement, and he submitted this information and recommendation on his ... read more
Business response:
Thank you for sharing your experience, ****. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager an opportunity to discuss your experience further by texting ** your full name, address (including zip code) and which once of our local branches you have the annual contract with.
***** is amazing. He was responsive, he explained everything. You can tell he is passionate about his job
Business response:
Thank you for sharing your experience, Alli. We strive to provide exceptional service on every visit and are pleased to hear that ***** delivered! Thank you for choosing ARS / Rescue Rooter as your premier service provider.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is open now. It will close at 6:00 p.m.
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