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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today was an excellent example of how much time he (*****) the technician took to help with a toilet that was backing up and gave good advice to me.
Business response:
Outstanding! Thank you, *****, for sharing how ***** was able to provide you with exceptional service. We'll certainly share your kind words with them. Thank you for choosing ARS / Rescue Rooter! We appreciate you.
After 10 years of trying still.couldnt get my brand new AC running and working for even one full season. They are more than willing to keep charging for hours they don't work on your unit because hours aren't covered under warranty. Also willing to charge you for lost refrigerant when they fix a leak weeks after you filled it for the previous leak after they told you there wasn't a leak, or even if they just failed to tighten the valve. They ignored all complaints that the unit was pooling water and growing mold making every... read more
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to ******* your full name and address to ************ so our ***************** Manager may contact you.
The sales rep came out and provided a price quote which I accepted, the following day two installers came early and did a perfect deinstall of old equipment and install of new ac system. I really couldnt have asked for a smoother transition. Thank you.
Business response:
Outstanding! Thank you, *****, for sharing how our team was able to provide you with exceptional service. We'll certainly share your kind words with them. Thank you for choosing ARS / Rescue Rooter! We appreciate you.
They never even came out to do the quote. I was connected to them through Lowes and given an address and everything. I got a confirmation and two calls from them to confirm the appointment. They then just didn't show up for it. When I called, they lied and said they had called me and left a message that I was out of service area. Curious how I got an appointment, an appointment was confirmed, but then all of a sudden I'm out of service area? Please. Not to mention I was met with such disrespect from their online service chat... read more
**************** was very kind and professional. We called after 6pm and he arrived an hour later. Great service!
Scheduled an appointment for HVAC services over the phone. Was given an appointment time of 4-7 pm. Left work early to be available in case they would arrive at that time. Remained at home until 7pm. Technician did not arrive for appointment. Did not receive a call either. I called and they confirmed appointment was scheduled. **************** was not helpful, they insisted that I should schedule for another day, so I just said no thank you. I would not recommend this place at all, The communication between the techs and peo... read more
Extremely ignorant. Several times sent technicians to perform work that not requested, they then argued with customer, performed no work, and did not have management follow up. When you can finally speak to someone who might be in management all they do send you in circles and get offended. Terrible company with poor workmanship. Did not do what they hired for to customer requirements.
Scheduled a tune up for fifty bucks with a special from *********** The guy comes and does the tune up and at the end of the appointment says itll be FIVE HUNDRED DOLLARS. He says there was a fire hazard with some wires and so he went ahead and fixed it. Cannot believe this.
The most unprofessional company I have ever seen. Service was scheduled a week ago and they called right in the evening before the service to postpone for another month. When I asked why, the phone rep proudly told me they do reschedule without any prior notice to provide services to others with "more important" issues. Why don't you guys stop scheduling then and say that you will do service whenever you feel doing. Clearly the company is running for services that will get them more monies. Still, have the courtesy to call f... read more
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,248 reviews.
When is Unique Services open?
Unique Services is closed now. It will open tomorrow at 9:00 a.m.
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