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Unique Services
- Plumbing
- West Samoset, MO
About this business
Location details
4515 19th Street Ct E, West Samoset, MO, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The sales rep came out and provided a price quote which I accepted, the following day two installers came early and did a perfect deinstall of old equipment and install of new ac system. I really couldnt have asked for a smoother transition. Thank you.
Business response:
Outstanding! Thank you, *****, for sharing how our team was able to provide you with exceptional service. We'll certainly share your kind words with them. Thank you for choosing ARS / Rescue Rooter! We appreciate you.
They never even came out to do the quote. I was connected to them through Lowes and given an address and everything. I got a confirmation and two calls from them to confirm the appointment. They then just didn't show up for it. When I called, they lied and said they had called me and left a message that I was out of service area. Curious how I got an appointment, an appointment was confirmed, but then all of a sudden I'm out of service area? Please. Not to mention I was met with such disrespect from their online service chat... read more
**************** was very kind and professional. We called after 6pm and he arrived an hour later. Great service!
Scheduled an appointment for HVAC services over the phone. Was given an appointment time of 4-7 pm. Left work early to be available in case they would arrive at that time. Remained at home until 7pm. Technician did not arrive for appointment. Did not receive a call either. I called and they confirmed appointment was scheduled. **************** was not helpful, they insisted that I should schedule for another day, so I just said no thank you. I would not recommend this place at all, The communication between the techs and peo... read more
Extremely ignorant. Several times sent technicians to perform work that not requested, they then argued with customer, performed no work, and did not have management follow up. When you can finally speak to someone who might be in management all they do send you in circles and get offended. Terrible company with poor workmanship. Did not do what they hired for to customer requirements.
Scheduled a tune up for fifty bucks with a special from *********** The guy comes and does the tune up and at the end of the appointment says itll be FIVE HUNDRED DOLLARS. He says there was a fire hazard with some wires and so he went ahead and fixed it. Cannot believe this.
The most unprofessional company I have ever seen. Service was scheduled a week ago and they called right in the evening before the service to postpone for another month. When I asked why, the phone rep proudly told me they do reschedule without any prior notice to provide services to others with "more important" issues. Why don't you guys stop scheduling then and say that you will do service whenever you feel doing. Clearly the company is running for services that will get them more monies. Still, have the courtesy to call f... read more
This company is straight up in the toilet, they should repair themselves instead.I had them install my RHEEM 3 ton 14 series nearly a year ago, through their partnership with *********** Paid over 12K for the system and they were supposed to give me a rebate of $1,000. I called the service number six times within the span 12 months and all the operator could tell me is that "one of their reps from accounting would call me" nobody called me back, I even called the sales person and he never returned my call.I called **********... read more
I am writing this review to express my deep disappointment and frustration with the service provided by ARS Rooter Router. Our recent experience with this company has been a complete nightmare. We scheduled a service appointment, but no technician showed up within the given time frame, displaying a lack of professionalism and disregard for our time. Despite reaching out to their customer service department, we were met with empty promises and no resolution. Due to the prolonged delay and lack of service, we had to seek assis... read more
Business response:
********, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text ** your full name and address to ************ so our ***************** Team may review your information and contact you.
Frequently asked questions about Unique Services
How is Unique Services rated?
Unique Services has a 3.6 star rating with 1,246 reviews.
When is Unique Services open?
Unique Services is open now. It will close at 6:00 p.m.
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