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1182 NE Stephens St, Roseburg, OR, 97470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
In general, my experience with U-Haul was terrible.I initially called to book a 4X8 trailer for the purposed of moving my daughter to university residence. When I inquired about the warning on the website that reservations could not be guaranteed for my desired pick up location, I was advised that all trailer rentals have that warning and that a suitable replacement/location would be supplied should U-Haul not be able to fulfill my request.Two days prior to my pick up time I rec'd a phone call informing me that a 4x8 trail w... read more
Business response:
Hello *****, I am sorry about the issues you had with the rental process. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Don't EVER book a truck rental with UHaul if you value your sanity. I'd give zero stars if I could. I booked a truck 6 weeks in advance for moving my son from our home in ****** to ******** for university. We made all of the arrangements for help with loading in the morning, and booked with his apartment building to reserve the service elevator for when we would arrive.Two days before the move, UHaul changed the time AND location of the rental. The truck would have to be picked up the other side of town from my home, and wou... read more
Business response:
Hello *********, I am sorry about the issues you had reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Don't EVER book a truck rental with UHaul if you value your sanity. I'd give zero stars if I could. I booked a truck 6 weeks in advance for moving my son from our home in ****** to ******** for university. We made all of the arrangements for help with loading in the morning, and booked with his apartment building to reserve the service elevator for when we would arrive.Two days before the move, UHaul changed the time AND location of the rental. The truck would have to be picked up the other side of town from my home, and wou... read more
Business response:
Hello *********, I am sorry about the issues you had reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Don't EVER book a truck rental with UHaul if you value your sanity. I'd give zero stars if I could. I booked a truck 6 weeks in advance for moving my son from our home in ****** to ******** for university. We made all of the arrangements for help with loading in the morning, and booked with his apartment building to reserve the service elevator for when we would arrive.Two days before the move, UHaul changed the time AND location of the rental. The truck would have to be picked up the other side of town from my home, and wou... read more
Business response:
Hello *********, I am sorry about the issues you had reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Don't EVER book a truck rental with UHaul if you value your sanity. I'd give zero stars if I could. I booked a truck 6 weeks in advance for moving my son from our home in ****** to ******** for university. We made all of the arrangements for help with loading in the morning, and booked with his apartment building to reserve the service elevator for when we would arrive.Two days before the move, UHaul changed the time AND location of the rental. The truck would have to be picked up the other side of town from my home, and wou... read more
Business response:
Hello *********, I am sorry about the issues you had reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Don't EVER book a truck rental with UHaul if you value your sanity. I'd give zero stars if I could. I booked a truck 6 weeks in advance for moving my son from our home in ****** to ******** for university. We made all of the arrangements for help with loading in the morning, and booked with his apartment building to reserve the service elevator for when we would arrive.Two days before the move, UHaul changed the time AND location of the rental. The truck would have to be picked up the other side of town from my home, and wou... read more
Business response:
Hello *********, I am sorry about the issues you had reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Don't EVER book a truck rental with UHaul if you value your sanity. I'd give zero stars if I could. I booked a truck 6 weeks in advance for moving my son from our home in ****** to ******** for university. We made all of the arrangements for help with loading in the morning, and booked with his apartment building to reserve the service elevator for when we would arrive.Two days before the move, UHaul changed the time AND location of the rental. The truck would have to be picked up the other side of town from my home, and wou... read more
Business response:
Hello *********, I am sorry about the issues you had reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Don't EVER book a truck rental with UHaul if you value your sanity. I'd give zero stars if I could. I booked a truck 6 weeks in advance for moving my son from our home in ****** to ******** for university. We made all of the arrangements for help with loading in the morning, and booked with his apartment building to reserve the service elevator for when we would arrive.Two days before the move, UHaul changed the time AND location of the rental. The truck would have to be picked up the other side of town from my home, and wou... read more
Business response:
Hello *********, I am sorry about the issues you had reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Don't EVER book a truck rental with UHaul if you value your sanity. I'd give zero stars if I could. I booked a truck 6 weeks in advance for moving my son from our home in ****** to ******** for university. We made all of the arrangements for help with loading in the morning, and booked with his apartment building to reserve the service elevator for when we would arrive.Two days before the move, UHaul changed the time AND location of the rental. The truck would have to be picked up the other side of town from my home, and wou... read more
Business response:
Hello *********, I am sorry about the issues you had reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
U-Haul Trailer Hitches has a 1.1 star rating with 765 reviews.
U-Haul Trailer Hitches is closed now. It will open tomorrow at 7:00 a.m.
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