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U-Haul Trailer Hitches

1.1

About this business

Location details

1182 NE Stephens St, Roseburg, OR, 97470, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
1.1765 reviews
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Tricia H's profile image
Tricia H 
2 years ago

Giving UHaul a one star is too many, U Haul has the WORST customer service. Please do not rent anything from them. I reserved a trailer a month ago to move our son down south (12 hours away) got a text day before with location to pick ** in our local city. An hour after that text another text came with location changed to a city three hours north of us for pick up the next day which was not convenient as we were loading up the next day to drive 12 hours south to take our son to school. Then received a call saying that the tr... read more

Business response:

Hello ******, I am sorry about the issues you had reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Edwin T's profile image
Edwin T 
2 years ago

********************* the manager at the ********** UHAUL by *********** in ******* ******** is lying to inflate profits. This location literally lied about damage to my rental under contract ********. Nothing was ever hit at all, I even purchased the protection on my contract, so if I did hit anything I would have called the police and reported like you're supposed to do. I heard stories of Uhaul making fake damage claims for revenue, but this the first time this has happened to me, and I can't even believe it. **** was rud... read more

Business response:

Hello *****, I am sorry about the issues you had with the rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Edwin T's profile image
Edwin T 
2 years ago

********************* the manager at the ********** UHAUL by *********** in ******* ******** is lying to inflate profits. This location literally lied about damage to my rental under contract ********. Nothing was ever hit at all, I even purchased the protection on my contract, so if I did hit anything I would have called the police and reported like you're supposed to do. I heard stories of Uhaul making fake damage claims for revenue, but this the first time this has happened to me, and I can't even believe it. **** was rud... read more

Business response:

Hello *****, I am sorry about the issues you had with the rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Edwin T's profile image
Edwin T 
2 years ago

********************* the manager at the ********** UHAUL by *********** in ******* ******** is lying to inflate profits. This location literally lied about damage to my rental under contract ********. Nothing was ever hit at all, I even purchased the protection on my contract, so if I did hit anything I would have called the police and reported like you're supposed to do. I heard stories of Uhaul making fake damage claims for revenue, but this the first time this has happened to me, and I can't even believe it. **** was rud... read more

Business response:

Hello *****, I am sorry about the issues you had with the rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Edwin T's profile image
Edwin T 
2 years ago

********************* the manager at the ********** UHAUL by *********** in ******* ******** is lying to inflate profits. This location literally lied about damage to my rental under contract ********. Nothing was ever hit at all, I even purchased the protection on my contract, so if I did hit anything I would have called the police and reported like you're supposed to do. I heard stories of Uhaul making fake damage claims for revenue, but this the first time this has happened to me, and I can't even believe it. **** was rud... read more

Business response:

Hello *****, I am sorry about the issues you had with the rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Edwin T's profile image
Edwin T 
2 years ago

********************* the manager at the ********** UHAUL by *********** in ******* ******** is lying to inflate profits. This location literally lied about damage to my rental under contract ********. Nothing was ever hit at all, I even purchased the protection on my contract, so if I did hit anything I would have called the police and reported like you're supposed to do. I heard stories of Uhaul making fake damage claims for revenue, but this the first time this has happened to me, and I can't even believe it. **** was rud... read more

Business response:

Hello *****, I am sorry about the issues you had with the rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Edwin T's profile image
Edwin T 
2 years ago

********************* the manager at the ********** UHAUL by *********** in ******* ******** is lying to inflate profits. This location literally lied about damage to my rental under contract ********. Nothing was ever hit at all, I even purchased the protection on my contract, so if I did hit anything I would have called the police and reported like you're supposed to do. I heard stories of Uhaul making fake damage claims for revenue, but this the first time this has happened to me, and I can't even believe it. **** was rud... read more

Business response:

Hello *****, I am sorry about the issues you had with the rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Edwin T's profile image
Edwin T 
2 years ago

********************* the manager at the ********** UHAUL by *********** in ******* ******** is lying to inflate profits. This location literally lied about damage to my rental under contract ********. Nothing was ever hit at all, I even purchased the protection on my contract, so if I did hit anything I would have called the police and reported like you're supposed to do. I heard stories of Uhaul making fake damage claims for revenue, but this the first time this has happened to me, and I can't even believe it. **** was rud... read more

Business response:

Hello *****, I am sorry about the issues you had with the rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Edwin T's profile image
Edwin T 
2 years ago

********************* the manager at the ********** UHAUL by *********** in ******* ******** is lying to inflate profits. This location literally lied about damage to my rental under contract ********. Nothing was ever hit at all, I even purchased the protection on my contract, so if I did hit anything I would have called the police and reported like you're supposed to do. I heard stories of Uhaul making fake damage claims for revenue, but this the first time this has happened to me, and I can't even believe it. **** was rud... read more

Business response:

Hello *****, I am sorry about the issues you had with the rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience. 

Frequently asked questions about U-Haul Trailer Hitches

How is U-Haul Trailer Hitches rated?

U-Haul Trailer Hitches has a 1.1 star rating with 765 reviews. 

When is U-Haul Trailer Hitches open?

U-Haul Trailer Hitches is open now. It will close at 8:00 p.m.  

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