This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
U-Haul Trailer Hitches
- Automotive
- Roseburg, OR
About this business
Location details
1182 NE Stephens St, Roseburg, OR, 97470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Order #******** I rented this vehicle in ******* **, moving to *******. I should have known that there would be a problem because an elderly man was in there upset about extra charges. I requested a four hour rental and the U-Haul agent informed me that since they are closing soon, I could return it the next day before 4pm at ANY LOCATION. He gave me the address ***************************************************************************** where I dropped off the vehicle the same day. Three weeks later I am told that I owe $3... read more
Business response:
Hello *****, I am sorry about the issues you had with your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I reserved a truck months ago for August ***************************************************************************************************************** is on 27th. We are moving to a different province and we have reserved movers who will help us load the truck here in ******** and in ****** **. We have also booked a hotel for the night of the 27th. This has brought us tremendous stress and is not acceptable. If ever, there would be an issue we should have been advised long before so we have time. With this short notice, ... read more
Business response:
Hello ****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I reserved a truck months ago for August ***************************************************************************************************************** is on 27th. We are moving to a different province and we have reserved movers who will help us load the truck here in ******** and in ****** **. We have also booked a hotel for the night of the 27th. This has brought us tremendous stress and is not acceptable. If ever, there would be an issue we should have been advised long before so we have time. With this short notice, ... read more
Business response:
Hello ****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I reserved a truck months ago for August ***************************************************************************************************************** is on 27th. We are moving to a different province and we have reserved movers who will help us load the truck here in ******** and in ****** **. We have also booked a hotel for the night of the 27th. This has brought us tremendous stress and is not acceptable. If ever, there would be an issue we should have been advised long before so we have time. With this short notice, ... read more
Business response:
Hello ****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I reserved a truck months ago for August ***************************************************************************************************************** is on 27th. We are moving to a different province and we have reserved movers who will help us load the truck here in ******** and in ****** **. We have also booked a hotel for the night of the 27th. This has brought us tremendous stress and is not acceptable. If ever, there would be an issue we should have been advised long before so we have time. With this short notice, ... read more
Business response:
Hello ****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Order #******** I rented this vehicle in ******* **, moving to *******. I should have known that there would be a problem because an elderly man was in there upset about extra charges. I requested a four hour rental and the U-Haul agent informed me that since they are closing soon, I could return it the next day before 4pm at ANY LOCATION. He gave me the address ***************************************************************************** where I dropped off the vehicle the same day. Three weeks later I am told that I owe $3... read more
Business response:
Hello *****, I am sorry about the issues you had with your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Order #******** I rented this vehicle in ******* **, moving to *******. I should have known that there would be a problem because an elderly man was in there upset about extra charges. I requested a four hour rental and the U-Haul agent informed me that since they are closing soon, I could return it the next day before 4pm at ANY LOCATION. He gave me the address ***************************************************************************** where I dropped off the vehicle the same day. Three weeks later I am told that I owe $3... read more
Business response:
Hello *****, I am sorry about the issues you had with your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I booked my truck rental 6 months in advance so I could get my pick up location. Instead they moved it the day before to the most difficult location for me to get to and to get the truck and then I have to drive thru traffic and construction. It's a nightmare of a location and they could do nothing to fix it. It was the only truck they could find. Very frustrating. Thanks for adding extra stress to an already stressful move.
Business response:
Hello ******, I am sorry your reservation was not filled at your preferred pickup location. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I booked my truck rental 6 months in advance so I could get my pick up location. Instead they moved it the day before to the most difficult location for me to get to and to get the truck and then I have to drive thru traffic and construction. It's a nightmare of a location and they could do nothing to fix it. It was the only truck they could find. Very frustrating. Thanks for adding extra stress to an already stressful move.
Business response:
Hello ******, I am sorry your reservation was not filled at your preferred pickup location. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 765 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is closed now. It will open at 7:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com