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U-Haul Trailer Hitches
- Automotive
- Roseburg, OR
About this business
Location details
1182 NE Stephens St, Roseburg, OR, 97470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Rented for 24 hours, picked up earlier due to location closing soon at original time. Returned before time I picked up next day, location did not check me back in with time I returned and Uhaul billed me for 2 days. Called corporate, the person called location and verified I had returned before 24 hours was up but continued to charge me. Disputed with cc company and U-haul used time on my receipt in dispute, which they knew was not when I returned, and continued to charge me. Get all paper work at time of rental and return, ... read more
Business response:
Hello *******, I am sorry about the issues you had with the rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Rented for 24 hours, picked up earlier due to location closing soon at original time. Returned before time I picked up next day, location did not check me back in with time I returned and Uhaul billed me for 2 days. Called corporate, the person called location and verified I had returned before 24 hours was up but continued to charge me. Disputed with cc company and U-haul used time on my receipt in dispute, which they knew was not when I returned, and continued to charge me. Get all paper work at time of rental and return, ... read more
Business response:
Hello *******, I am sorry about the issues you had with the rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Rented for 24 hours, picked up earlier due to location closing soon at original time. Returned before time I picked up next day, location did not check me back in with time I returned and Uhaul billed me for 2 days. Called corporate, the person called location and verified I had returned before 24 hours was up but continued to charge me. Disputed with cc company and U-haul used time on my receipt in dispute, which they knew was not when I returned, and continued to charge me. Get all paper work at time of rental and return, ... read more
Business response:
Hello *******, I am sorry about the issues you had with the rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Rented for 24 hours, picked up earlier due to location closing soon at original time. Returned before time I picked up next day, location did not check me back in with time I returned and Uhaul billed me for 2 days. Called corporate, the person called location and verified I had returned before 24 hours was up but continued to charge me. Disputed with cc company and U-haul used time on my receipt in dispute, which they knew was not when I returned, and continued to charge me. Get all paper work at time of rental and return, ... read more
Business response:
Hello *******, I am sorry about the issues you had with the rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Rented for 24 hours, picked up earlier due to location closing soon at original time. Returned before time I picked up next day, location did not check me back in with time I returned and Uhaul billed me for 2 days. Called corporate, the person called location and verified I had returned before 24 hours was up but continued to charge me. Disputed with cc company and U-haul used time on my receipt in dispute, which they knew was not when I returned, and continued to charge me. Get all paper work at time of rental and return, ... read more
Business response:
Hello *******, I am sorry about the issues you had with the rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Rented for 24 hours, picked up earlier due to location closing soon at original time. Returned before time I picked up next day, location did not check me back in with time I returned and Uhaul billed me for 2 days. Called corporate, the person called location and verified I had returned before 24 hours was up but continued to charge me. Disputed with cc company and U-haul used time on my receipt in dispute, which they knew was not when I returned, and continued to charge me. Get all paper work at time of rental and return, ... read more
Business response:
Hello *******, I am sorry about the issues you had with the rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Rented for 24 hours, picked up earlier due to location closing soon at original time. Returned before time I picked up next day, location did not check me back in with time I returned and Uhaul billed me for 2 days. Called corporate, the person called location and verified I had returned before 24 hours was up but continued to charge me. Disputed with cc company and U-haul used time on my receipt in dispute, which they knew was not when I returned, and continued to charge me. Get all paper work at time of rental and return, ... read more
Business response:
Hello *******, I am sorry about the issues you had with the rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I had a bad experience with UHaul. My husband picked up the truck he checked the outside of it with no problems. He drove my stuff down to ** and then back to CT. He dropped it off and we thought that was it. They ended up charging our credit card an extra $400 without telling us anything. we called them up and they said that there was a hole in the roof and the truck is undriveable. We had no idea there was a hole and it rained the whole week. We wanted to see this hole but they would not let us. How suspicious is this???? ... read more
Business response:
Hello ****. I apologize for any issues you had with rental charges. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
I had a bad experience with UHaul. My husband picked up the truck he checked the outside of it with no problems. He drove my stuff down to ** and then back to CT. He dropped it off and we thought that was it. They ended up charging our credit card an extra $400 without telling us anything. we called them up and they said that there was a hole in the roof and the truck is undriveable. We had no idea there was a hole and it rained the whole week. We wanted to see this hole but they would not let us. How suspicious is this???? ... read more
Business response:
Hello ****. I apologize for any issues you had with rental charges. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 765 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is closed now. It will open at 7:00 a.m.
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