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U-Haul Trailer Hitches

1.1

About this business

Location details

1182 NE Stephens St, Roseburg, OR, 97470, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
1.1765 reviews
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Art G's profile image
Art G 
2 years ago

Make sure you also check your invoice before and after if you must rent from them. You never know what surprise bill you will get without them telling you. Note to U-Haul Stop over charging, or charging for items not disclosed prior to rental 

Business response:

Hello Art, I am sorry about the issues you had with your rental charges. I reviewed the existing complaint and see a refund was processed on 15 Sep for a billing concern. Normally these reflect on the card account within five business days. If you have an additional concern this refund did not cover, please let us know. I apologize again for any inconvenience. 

Art G's profile image
Art G 
2 years ago

Make sure you also check your invoice before and after if you must rent from them. You never know what surprise bill you will get without them telling you. Note to U-Haul Stop over charging, or charging for items not disclosed prior to rental 

Business response:

Hello Art, I am sorry about the issues you had with your rental charges. I reviewed the existing complaint and see a refund was processed on 15 Sep for a billing concern. Normally these reflect on the card account within five business days. If you have an additional concern this refund did not cover, please let us know. I apologize again for any inconvenience. 

Art G's profile image
Art G 
2 years ago

Make sure you also check your invoice before and after if you must rent from them. You never know what surprise bill you will get without them telling you. Note to U-Haul Stop over charging, or charging for items not disclosed prior to rental 

Business response:

Hello Art, I am sorry about the issues you had with your rental charges. I reviewed the existing complaint and see a refund was processed on 15 Sep for a billing concern. Normally these reflect on the card account within five business days. If you have an additional concern this refund did not cover, please let us know. I apologize again for any inconvenience. 

Art G's profile image
Art G 
2 years ago

Make sure you also check your invoice before and after if you must rent from them. You never know what surprise bill you will get without them telling you. Note to U-Haul Stop over charging, or charging for items not disclosed prior to rental 

Business response:

Hello Art, I am sorry about the issues you had with your rental charges. I reviewed the existing complaint and see a refund was processed on 15 Sep for a billing concern. Normally these reflect on the card account within five business days. If you have an additional concern this refund did not cover, please let us know. I apologize again for any inconvenience. 

Art G's profile image
Art G 
2 years ago

Make sure you also check your invoice before and after if you must rent from them. You never know what surprise bill you will get without them telling you. Note to U-Haul Stop over charging, or charging for items not disclosed prior to rental 

Business response:

Hello Art, I am sorry about the issues you had with your rental charges. I reviewed the existing complaint and see a refund was processed on 15 Sep for a billing concern. Normally these reflect on the card account within five business days. If you have an additional concern this refund did not cover, please let us know. I apologize again for any inconvenience. 

Art G's profile image
Art G 
2 years ago

Make sure you also check your invoice before and after if you must rent from them. You never know what surprise bill you will get without them telling you. Note to U-Haul Stop over charging, or charging for items not disclosed prior to rental 

Business response:

Hello Art, I am sorry about the issues you had with your rental charges. I reviewed the existing complaint and see a refund was processed on 15 Sep for a billing concern. Normally these reflect on the card account within five business days. If you have an additional concern this refund did not cover, please let us know. I apologize again for any inconvenience. 

Art G's profile image
Art G 
2 years ago

Make sure you also check your invoice before and after if you must rent from them. You never know what surprise bill you will get without them telling you. Note to U-Haul Stop over charging, or charging for items not disclosed prior to rental 

Business response:

Hello Art, I am sorry about the issues you had with your rental charges. I reviewed the existing complaint and see a refund was processed on 15 Sep for a billing concern. Normally these reflect on the card account within five business days. If you have an additional concern this refund did not cover, please let us know. I apologize again for any inconvenience. 

Art G's profile image
Art G 
2 years ago

Make sure you also check your invoice before and after if you must rent from them. You never know what surprise bill you will get without them telling you. Note to U-Haul Stop over charging, or charging for items not disclosed prior to rental 

Business response:

Hello Art, I am sorry about the issues you had with your rental charges. I reviewed the existing complaint and see a refund was processed on 15 Sep for a billing concern. Normally these reflect on the card account within five business days. If you have an additional concern this refund did not cover, please let us know. I apologize again for any inconvenience. 

Thomas V's profile image
Thomas V 
2 years ago

zero stars their shipping crate service is one of the worst things I've ever experienced. They got their forklift stuck in our yard when dropping the crates off the first time. And the yard hard to be torn up to drag it out of the hole it dug.(they had many options where to drop them off at) The lady driver almost punctured one of the crates through the side.And this was just on the drop off picking up was way worse they start by saying 4 of the crates are too heavy. (they give us a size of space to fill any customer is gonn... read more

Business response:

Hello ******. I apologize for any issues you had with your U-Box order. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience. 

Frequently asked questions about U-Haul Trailer Hitches

How is U-Haul Trailer Hitches rated?

U-Haul Trailer Hitches has a 1.1 star rating with 765 reviews. 

When is U-Haul Trailer Hitches open?

U-Haul Trailer Hitches is closed now. It will open tomorrow at 7:00 a.m. 

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