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U-Haul Trailer Hitches
- Automotive
- Roseburg, OR
About this business
Location details
1182 NE Stephens St, Roseburg, OR, 97470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I reserved a 24 hour rental to collect my belongings from my grandmothers house. I do not get much time off and I very well knew this could be the last time I see my grandmother so I cherished every moment of that time.... That is until UHaul never sent me the code for the truck keys I needed, never notified me of anything and I had to drive around to 3 different Uhaul locations with my ailing grandmother and wife in toe (we flew to my grandmothers and she was the only ride we had). After arriving at the third dealer, they w... read more
Business response:
Hello ***********, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
************************************************************************************************************************************ and ************* ever!!! DO NOT USE U-HAUL!!! Massive inconvenience!!! On day of move they said we can pickup truck in *******, we are in *********! What a joke!! We booked 3 weeks ago. No options, no other trucks available for entire month. We took a week off work each and paid movers on the other side in ******* already. They did not apologize, no reasons for no truck. DO NOT USE U-HAUL!!!
Business response:
Hello ********. I apologize for any issues you had with your reservation. Unfortunately, I was not able to locate a rental order made on or before 15 Sep 2023 using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
I reserved a 24 hour rental to collect my belongings from my grandmothers house. I do not get much time off and I very well knew this could be the last time I see my grandmother so I cherished every moment of that time.... That is until UHaul never sent me the code for the truck keys I needed, never notified me of anything and I had to drive around to 3 different Uhaul locations with my ailing grandmother and wife in toe (we flew to my grandmothers and she was the only ride we had). After arriving at the third dealer, they w... read more
Business response:
Hello ***********, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I reserved a 24 hour rental to collect my belongings from my grandmothers house. I do not get much time off and I very well knew this could be the last time I see my grandmother so I cherished every moment of that time.... That is until UHaul never sent me the code for the truck keys I needed, never notified me of anything and I had to drive around to 3 different Uhaul locations with my ailing grandmother and wife in toe (we flew to my grandmothers and she was the only ride we had). After arriving at the third dealer, they w... read more
Business response:
Hello ***********, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I reserved a 24 hour rental to collect my belongings from my grandmothers house. I do not get much time off and I very well knew this could be the last time I see my grandmother so I cherished every moment of that time.... That is until UHaul never sent me the code for the truck keys I needed, never notified me of anything and I had to drive around to 3 different Uhaul locations with my ailing grandmother and wife in toe (we flew to my grandmothers and she was the only ride we had). After arriving at the third dealer, they w... read more
Business response:
Hello ***********, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I reserved a 24 hour rental to collect my belongings from my grandmothers house. I do not get much time off and I very well knew this could be the last time I see my grandmother so I cherished every moment of that time.... That is until UHaul never sent me the code for the truck keys I needed, never notified me of anything and I had to drive around to 3 different Uhaul locations with my ailing grandmother and wife in toe (we flew to my grandmothers and she was the only ride we had). After arriving at the third dealer, they w... read more
Business response:
Hello ***********, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
************************************************************************************************************************************ and ************* ever!!! DO NOT USE U-HAUL!!! Massive inconvenience!!! On day of move they said we can pickup truck in *******, we are in *********! What a joke!! We booked 3 weeks ago. No options, no other trucks available for entire month. We took a week off work each and paid movers on the other side in ******* already. They did not apologize, no reasons for no truck. DO NOT USE U-HAUL!!!
Business response:
Hello ********. I apologize for any issues you had with your reservation. Unfortunately, I was not able to locate a rental order made on or before 15 Sep 2023 using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
I reserved a 24 hour rental to collect my belongings from my grandmothers house. I do not get much time off and I very well knew this could be the last time I see my grandmother so I cherished every moment of that time.... That is until UHaul never sent me the code for the truck keys I needed, never notified me of anything and I had to drive around to 3 different Uhaul locations with my ailing grandmother and wife in toe (we flew to my grandmothers and she was the only ride we had). After arriving at the third dealer, they w... read more
Business response:
Hello ***********, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Rented for 24 hours, picked up earlier due to location closing soon at original time. Returned before time I picked up next day, location did not check me back in with time I returned and Uhaul billed me for 2 days. Called corporate, the person called location and verified I had returned before 24 hours was up but continued to charge me. Disputed with cc company and U-haul used time on my receipt in dispute, which they knew was not when I returned, and continued to charge me. Get all paper work at time of rental and return, ... read more
Business response:
Hello *******, I am sorry about the issues you had with the rental charges. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 765 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is closed now. It will open at 7:00 a.m.
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