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U-Haul Trailer Hitches
- Automotive
- Roseburg, OR
About this business
Location details
1182 NE Stephens St, Roseburg, OR, 97470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
zero stars their shipping crate service is one of the worst things I've ever experienced. They got their forklift stuck in our yard when dropping the crates off the first time. And the yard hard to be torn up to drag it out of the hole it dug.(they had many options where to drop them off at) The lady driver almost punctured one of the crates through the side.And this was just on the drop off picking up was way worse they start by saying 4 of the crates are too heavy. (they give us a size of space to fill any customer is gonn... read more
Business response:
Hello ******. I apologize for any issues you had with your U-Box order. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
zero stars their shipping crate service is one of the worst things I've ever experienced. They got their forklift stuck in our yard when dropping the crates off the first time. And the yard hard to be torn up to drag it out of the hole it dug.(they had many options where to drop them off at) The lady driver almost punctured one of the crates through the side.And this was just on the drop off picking up was way worse they start by saying 4 of the crates are too heavy. (they give us a size of space to fill any customer is gonn... read more
Business response:
Hello ******. I apologize for any issues you had with your U-Box order. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
zero stars their shipping crate service is one of the worst things I've ever experienced. They got their forklift stuck in our yard when dropping the crates off the first time. And the yard hard to be torn up to drag it out of the hole it dug.(they had many options where to drop them off at) The lady driver almost punctured one of the crates through the side.And this was just on the drop off picking up was way worse they start by saying 4 of the crates are too heavy. (they give us a size of space to fill any customer is gonn... read more
Business response:
Hello ******. I apologize for any issues you had with your U-Box order. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
zero stars their shipping crate service is one of the worst things I've ever experienced. They got their forklift stuck in our yard when dropping the crates off the first time. And the yard hard to be torn up to drag it out of the hole it dug.(they had many options where to drop them off at) The lady driver almost punctured one of the crates through the side.And this was just on the drop off picking up was way worse they start by saying 4 of the crates are too heavy. (they give us a size of space to fill any customer is gonn... read more
Business response:
Hello ******. I apologize for any issues you had with your U-Box order. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
zero stars their shipping crate service is one of the worst things I've ever experienced. They got their forklift stuck in our yard when dropping the crates off the first time. And the yard hard to be torn up to drag it out of the hole it dug.(they had many options where to drop them off at) The lady driver almost punctured one of the crates through the side.And this was just on the drop off picking up was way worse they start by saying 4 of the crates are too heavy. (they give us a size of space to fill any customer is gonn... read more
Business response:
Hello ******. I apologize for any issues you had with your U-Box order. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
zero stars their shipping crate service is one of the worst things I've ever experienced. They got their forklift stuck in our yard when dropping the crates off the first time. And the yard hard to be torn up to drag it out of the hole it dug.(they had many options where to drop them off at) The lady driver almost punctured one of the crates through the side.And this was just on the drop off picking up was way worse they start by saying 4 of the crates are too heavy. (they give us a size of space to fill any customer is gonn... read more
Business response:
Hello ******. I apologize for any issues you had with your U-Box order. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
zero stars their shipping crate service is one of the worst things I've ever experienced. They got their forklift stuck in our yard when dropping the crates off the first time. And the yard hard to be torn up to drag it out of the hole it dug.(they had many options where to drop them off at) The lady driver almost punctured one of the crates through the side.And this was just on the drop off picking up was way worse they start by saying 4 of the crates are too heavy. (they give us a size of space to fill any customer is gonn... read more
Business response:
Hello ******. I apologize for any issues you had with your U-Box order. Unfortunately, I was not able to locate a rental order using the information from the review. Please provide the order number and name on the order so we can have a member of management address your concern. Thank you and I apologize again for any inconvenience.
I reserved a 24 hour rental to collect my belongings from my grandmothers house. I do not get much time off and I very well knew this could be the last time I see my grandmother so I cherished every moment of that time.... That is until UHaul never sent me the code for the truck keys I needed, never notified me of anything and I had to drive around to 3 different Uhaul locations with my ailing grandmother and wife in toe (we flew to my grandmothers and she was the only ride we had). After arriving at the third dealer, they w... read more
Business response:
Hello ***********, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I reserved a 24 hour rental to collect my belongings from my grandmothers house. I do not get much time off and I very well knew this could be the last time I see my grandmother so I cherished every moment of that time.... That is until UHaul never sent me the code for the truck keys I needed, never notified me of anything and I had to drive around to 3 different Uhaul locations with my ailing grandmother and wife in toe (we flew to my grandmothers and she was the only ride we had). After arriving at the third dealer, they w... read more
Business response:
Hello ***********, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 765 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is closed now. It will open at 7:00 a.m.
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