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U-Haul Trailer Hitches
- Automotive
- Roseburg, OR
About this business
Location details
1182 NE Stephens St, Roseburg, OR, 97470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Im currently renting a storage unit at ******************** and was told by an associate named ********* that I was to receive a free month on my rental unit and to call or come in to receive that offer since I had paid my rental amount when I moved in on 8/31/2023. So that it would be processed for my payment that was due on 9/30/2023 did as I was told. I called I reached out through the call center since all of my calls was redirected to them. The call center have sent messages and so have customer service to the gm ******... read more
Business response:
Hello *******. I am sorry about the issues you had with your storage fees. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Im currently renting a storage unit at ******************** and was told by an associate named ********* that I was to receive a free month on my rental unit and to call or come in to receive that offer since I had paid my rental amount when I moved in on 8/31/2023. So that it would be processed for my payment that was due on 9/30/2023 did as I was told. I called I reached out through the call center since all of my calls was redirected to them. The call center have sent messages and so have customer service to the gm ******... read more
Business response:
Hello *******. I am sorry about the issues you had with your storage fees. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Im currently renting a storage unit at ******************** and was told by an associate named ********* that I was to receive a free month on my rental unit and to call or come in to receive that offer since I had paid my rental amount when I moved in on 8/31/2023. So that it would be processed for my payment that was due on 9/30/2023 did as I was told. I called I reached out through the call center since all of my calls was redirected to them. The call center have sent messages and so have customer service to the gm ******... read more
Business response:
Hello *******. I am sorry about the issues you had with your storage fees. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I was denied service because my alternate contact owe U-Haul money. EAlert customer service representative ******* ( whom decline to provide her last name, supervisor, or any other manager request ) told me that it is U-Haul's company policy to not rent to anyone whom has any affiliation with any person that owes U-Haul money. ******* stated to me that in order for me to rent a truck or U-Haul to rinder service I would have to pay the $42 on the alternate contacts behalf. Keep in mind this is not my bill it does not belong t... read more
Business response:
Hello ******, I am sorry about the issues you had trying to pick up your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I was denied service because my alternate contact owe U-Haul money. EAlert customer service representative ******* ( whom decline to provide her last name, supervisor, or any other manager request ) told me that it is U-Haul's company policy to not rent to anyone whom has any affiliation with any person that owes U-Haul money. ******* stated to me that in order for me to rent a truck or U-Haul to rinder service I would have to pay the $42 on the alternate contacts behalf. Keep in mind this is not my bill it does not belong t... read more
Business response:
Hello ******, I am sorry about the issues you had trying to pick up your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I was denied service because my alternate contact owe U-Haul money. EAlert customer service representative ******* ( whom decline to provide her last name, supervisor, or any other manager request ) told me that it is U-Haul's company policy to not rent to anyone whom has any affiliation with any person that owes U-Haul money. ******* stated to me that in order for me to rent a truck or U-Haul to rinder service I would have to pay the $42 on the alternate contacts behalf. Keep in mind this is not my bill it does not belong t... read more
Business response:
Hello ******, I am sorry about the issues you had trying to pick up your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I was denied service because my alternate contact owe U-Haul money. EAlert customer service representative ******* ( whom decline to provide her last name, supervisor, or any other manager request ) told me that it is U-Haul's company policy to not rent to anyone whom has any affiliation with any person that owes U-Haul money. ******* stated to me that in order for me to rent a truck or U-Haul to rinder service I would have to pay the $42 on the alternate contacts behalf. Keep in mind this is not my bill it does not belong t... read more
Business response:
Hello ******, I am sorry about the issues you had trying to pick up your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I was denied service because my alternate contact owe U-Haul money. EAlert customer service representative ******* ( whom decline to provide her last name, supervisor, or any other manager request ) told me that it is U-Haul's company policy to not rent to anyone whom has any affiliation with any person that owes U-Haul money. ******* stated to me that in order for me to rent a truck or U-Haul to rinder service I would have to pay the $42 on the alternate contacts behalf. Keep in mind this is not my bill it does not belong t... read more
Business response:
Hello ******, I am sorry about the issues you had trying to pick up your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I was denied service because my alternate contact owe U-Haul money. EAlert customer service representative ******* ( whom decline to provide her last name, supervisor, or any other manager request ) told me that it is U-Haul's company policy to not rent to anyone whom has any affiliation with any person that owes U-Haul money. ******* stated to me that in order for me to rent a truck or U-Haul to rinder service I would have to pay the $42 on the alternate contacts behalf. Keep in mind this is not my bill it does not belong t... read more
Business response:
Hello ******, I am sorry about the issues you had trying to pick up your rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 765 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is open now. It will close at 8:00 p.m.
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