This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
U-Haul Trailer Hitches
- Automotive
- Roseburg, OR
About this business
Location details
1182 NE Stephens St, Roseburg, OR, 97470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I have never in all my 52 years written a review, good or bad. But I looked up how to do it because the I felt so strongly about how I've been mishandled. I don't even expect your company to do right by me, this is just me venting because the big, million (at least) dollar company always wins, right? From hidden fees, to not being able to find my U-Box...whaat? It took a rep over 30 minutes to find it because it had never been checked in (whatever that means) after 3 months in your possession. Then I finally call to inquire ... read more
Business response:
Hello ******, I am sorry about the issues you had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I have never in all my 52 years written a review, good or bad. But I looked up how to do it because the I felt so strongly about how I've been mishandled. I don't even expect your company to do right by me, this is just me venting because the big, million (at least) dollar company always wins, right? From hidden fees, to not being able to find my U-Box...whaat? It took a rep over 30 minutes to find it because it had never been checked in (whatever that means) after 3 months in your possession. Then I finally call to inquire ... read more
Business response:
Hello ******, I am sorry about the issues you had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I have never in all my 52 years written a review, good or bad. But I looked up how to do it because the I felt so strongly about how I've been mishandled. I don't even expect your company to do right by me, this is just me venting because the big, million (at least) dollar company always wins, right? From hidden fees, to not being able to find my U-Box...whaat? It took a rep over 30 minutes to find it because it had never been checked in (whatever that means) after 3 months in your possession. Then I finally call to inquire ... read more
Business response:
Hello ******, I am sorry about the issues you had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I have never in all my 52 years written a review, good or bad. But I looked up how to do it because the I felt so strongly about how I've been mishandled. I don't even expect your company to do right by me, this is just me venting because the big, million (at least) dollar company always wins, right? From hidden fees, to not being able to find my U-Box...whaat? It took a rep over 30 minutes to find it because it had never been checked in (whatever that means) after 3 months in your possession. Then I finally call to inquire ... read more
Business response:
Hello ******, I am sorry about the issues you had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Im currently renting a storage unit at ******************** and was told by an associate named ********* that I was to receive a free month on my rental unit and to call or come in to receive that offer since I had paid my rental amount when I moved in on 8/31/2023. So that it would be processed for my payment that was due on 9/30/2023 did as I was told. I called I reached out through the call center since all of my calls was redirected to them. The call center have sent messages and so have customer service to the gm ******... read more
Business response:
Hello *******. I am sorry about the issues you had with your storage fees. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Im currently renting a storage unit at ******************** and was told by an associate named ********* that I was to receive a free month on my rental unit and to call or come in to receive that offer since I had paid my rental amount when I moved in on 8/31/2023. So that it would be processed for my payment that was due on 9/30/2023 did as I was told. I called I reached out through the call center since all of my calls was redirected to them. The call center have sent messages and so have customer service to the gm ******... read more
Business response:
Hello *******. I am sorry about the issues you had with your storage fees. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Im currently renting a storage unit at ******************** and was told by an associate named ********* that I was to receive a free month on my rental unit and to call or come in to receive that offer since I had paid my rental amount when I moved in on 8/31/2023. So that it would be processed for my payment that was due on 9/30/2023 did as I was told. I called I reached out through the call center since all of my calls was redirected to them. The call center have sent messages and so have customer service to the gm ******... read more
Business response:
Hello *******. I am sorry about the issues you had with your storage fees. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Im currently renting a storage unit at ******************** and was told by an associate named ********* that I was to receive a free month on my rental unit and to call or come in to receive that offer since I had paid my rental amount when I moved in on 8/31/2023. So that it would be processed for my payment that was due on 9/30/2023 did as I was told. I called I reached out through the call center since all of my calls was redirected to them. The call center have sent messages and so have customer service to the gm ******... read more
Business response:
Hello *******. I am sorry about the issues you had with your storage fees. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Im currently renting a storage unit at ******************** and was told by an associate named ********* that I was to receive a free month on my rental unit and to call or come in to receive that offer since I had paid my rental amount when I moved in on 8/31/2023. So that it would be processed for my payment that was due on 9/30/2023 did as I was told. I called I reached out through the call center since all of my calls was redirected to them. The call center have sent messages and so have customer service to the gm ******... read more
Business response:
Hello *******. I am sorry about the issues you had with your storage fees. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 765 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com