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U-Haul Trailer Hitches
- Automotive
- Roseburg, OR
About this business
Location details
1182 NE Stephens St, Roseburg, OR, 97470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I'm a little late writing this because life gets in the way. We reserved the Uhaul the first of Sept and took a weekend to do so. We went on a Saturday to the Uhaul in ************, ******. I was planning on using the app because we knew it would not be open. I did not know we had to fill out a long list of things via our phone on the day of in order to complete our order. There was nothing in the emails leading up to the rental day that prepared us to have any of the information ready. We were in the parking lot with none o... read more
Business response:
Hello *****. I apologize for any confusion and frustration you had with the self-pickup process. An email was sent to the email address on file on 9/4/2023 5:25:50 PM with the following information:Please remember to bring your driver's license. Additionally, be ready to provide a minimum of (2) of the following:Additional Contact - Will be ***************** Employment - Will be ***************** Relative's Information - Will be ***************** Passport (Not Expired)Residential Lease Agreement (Current)Every U-Haul custome... read more
I'm a little late writing this because life gets in the way. We reserved the Uhaul the first of Sept and took a weekend to do so. We went on a Saturday to the Uhaul in ************, ******. I was planning on using the app because we knew it would not be open. I did not know we had to fill out a long list of things via our phone on the day of in order to complete our order. There was nothing in the emails leading up to the rental day that prepared us to have any of the information ready. We were in the parking lot with none o... read more
Business response:
Hello *****. I apologize for any confusion and frustration you had with the self-pickup process. An email was sent to the email address on file on 9/4/2023 5:25:50 PM with the following information:Please remember to bring your driver's license. Additionally, be ready to provide a minimum of (2) of the following:Additional Contact - Will be ***************** Employment - Will be ***************** Relative's Information - Will be ***************** Passport (Not Expired)Residential Lease Agreement (Current)Every U-Haul custome... read more
I'm a little late writing this because life gets in the way. We reserved the Uhaul the first of Sept and took a weekend to do so. We went on a Saturday to the Uhaul in ************, ******. I was planning on using the app because we knew it would not be open. I did not know we had to fill out a long list of things via our phone on the day of in order to complete our order. There was nothing in the emails leading up to the rental day that prepared us to have any of the information ready. We were in the parking lot with none o... read more
Business response:
Hello *****. I apologize for any confusion and frustration you had with the self-pickup process. An email was sent to the email address on file on 9/4/2023 5:25:50 PM with the following information:Please remember to bring your driver's license. Additionally, be ready to provide a minimum of (2) of the following:Additional Contact - Will be ***************** Employment - Will be ***************** Relative's Information - Will be ***************** Passport (Not Expired)Residential Lease Agreement (Current)Every U-Haul custome... read more
I'm a little late writing this because life gets in the way. We reserved the Uhaul the first of Sept and took a weekend to do so. We went on a Saturday to the Uhaul in ************, ******. I was planning on using the app because we knew it would not be open. I did not know we had to fill out a long list of things via our phone on the day of in order to complete our order. There was nothing in the emails leading up to the rental day that prepared us to have any of the information ready. We were in the parking lot with none o... read more
Business response:
Hello *****. I apologize for any confusion and frustration you had with the self-pickup process. An email was sent to the email address on file on 9/4/2023 5:25:50 PM with the following information:Please remember to bring your driver's license. Additionally, be ready to provide a minimum of (2) of the following:Additional Contact - Will be ***************** Employment - Will be ***************** Relative's Information - Will be ***************** Passport (Not Expired)Residential Lease Agreement (Current)Every U-Haul custome... read more
I'm a little late writing this because life gets in the way. We reserved the Uhaul the first of Sept and took a weekend to do so. We went on a Saturday to the Uhaul in ************, ******. I was planning on using the app because we knew it would not be open. I did not know we had to fill out a long list of things via our phone on the day of in order to complete our order. There was nothing in the emails leading up to the rental day that prepared us to have any of the information ready. We were in the parking lot with none o... read more
Business response:
Hello *****. I apologize for any confusion and frustration you had with the self-pickup process. An email was sent to the email address on file on 9/4/2023 5:25:50 PM with the following information:Please remember to bring your driver's license. Additionally, be ready to provide a minimum of (2) of the following:Additional Contact - Will be ***************** Employment - Will be ***************** Relative's Information - Will be ***************** Passport (Not Expired)Residential Lease Agreement (Current)Every U-Haul custome... read more
I'm a little late writing this because life gets in the way. We reserved the Uhaul the first of Sept and took a weekend to do so. We went on a Saturday to the Uhaul in ************, ******. I was planning on using the app because we knew it would not be open. I did not know we had to fill out a long list of things via our phone on the day of in order to complete our order. There was nothing in the emails leading up to the rental day that prepared us to have any of the information ready. We were in the parking lot with none o... read more
Business response:
Hello *****. I apologize for any confusion and frustration you had with the self-pickup process. An email was sent to the email address on file on 9/4/2023 5:25:50 PM with the following information:Please remember to bring your driver's license. Additionally, be ready to provide a minimum of (2) of the following:Additional Contact - Will be ***************** Employment - Will be ***************** Relative's Information - Will be ***************** Passport (Not Expired)Residential Lease Agreement (Current)Every U-Haul custome... read more
I moved into my unit at the Lost River Storage Facility and my unit was a climate controlled unit on the inside. The contract stated secure and safe with cameras and code to enter. They provided the locks. I moved my items in two units in April of 2023 and that was the last time I entered the units. I received a phone call from someone claiming to be from the facility in early September and stated my unit was not secure. I am not sure how this was since I had not been there since April 2023. I promptly went to the unit it wa... read more
Business response:
Hello ********, I am sorry about the issues you had with your storage unit. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I moved into my unit at the Lost River Storage Facility and my unit was a climate controlled unit on the inside. The contract stated secure and safe with cameras and code to enter. They provided the locks. I moved my items in two units in April of 2023 and that was the last time I entered the units. I received a phone call from someone claiming to be from the facility in early September and stated my unit was not secure. I am not sure how this was since I had not been there since April 2023. I promptly went to the unit it wa... read more
Business response:
Hello ********, I am sorry about the issues you had with your storage unit. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I moved into my unit at the Lost River Storage Facility and my unit was a climate controlled unit on the inside. The contract stated secure and safe with cameras and code to enter. They provided the locks. I moved my items in two units in April of 2023 and that was the last time I entered the units. I received a phone call from someone claiming to be from the facility in early September and stated my unit was not secure. I am not sure how this was since I had not been there since April 2023. I promptly went to the unit it wa... read more
Business response:
Hello ********, I am sorry about the issues you had with your storage unit. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 765 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is open now. It will close at 8:00 p.m.
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