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U-Haul Trailer Hitches
- Automotive
- Roseburg, OR
About this business
Location details
1182 NE Stephens St, Roseburg, OR, 97470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I moved into my unit at the Lost River Storage Facility and my unit was a climate controlled unit on the inside. The contract stated secure and safe with cameras and code to enter. They provided the locks. I moved my items in two units in April of 2023 and that was the last time I entered the units. I received a phone call from someone claiming to be from the facility in early September and stated my unit was not secure. I am not sure how this was since I had not been there since April 2023. I promptly went to the unit it wa... read more
Business response:
Hello ********, I am sorry about the issues you had with your storage unit. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I moved into my unit at the Lost River Storage Facility and my unit was a climate controlled unit on the inside. The contract stated secure and safe with cameras and code to enter. They provided the locks. I moved my items in two units in April of 2023 and that was the last time I entered the units. I received a phone call from someone claiming to be from the facility in early September and stated my unit was not secure. I am not sure how this was since I had not been there since April 2023. I promptly went to the unit it wa... read more
Business response:
Hello ********, I am sorry about the issues you had with your storage unit. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I moved into my unit at the Lost River Storage Facility and my unit was a climate controlled unit on the inside. The contract stated secure and safe with cameras and code to enter. They provided the locks. I moved my items in two units in April of 2023 and that was the last time I entered the units. I received a phone call from someone claiming to be from the facility in early September and stated my unit was not secure. I am not sure how this was since I had not been there since April 2023. I promptly went to the unit it wa... read more
Business response:
Hello ********, I am sorry about the issues you had with your storage unit. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I moved into my unit at the Lost River Storage Facility and my unit was a climate controlled unit on the inside. The contract stated secure and safe with cameras and code to enter. They provided the locks. I moved my items in two units in April of 2023 and that was the last time I entered the units. I received a phone call from someone claiming to be from the facility in early September and stated my unit was not secure. I am not sure how this was since I had not been there since April 2023. I promptly went to the unit it wa... read more
Business response:
Hello ********, I am sorry about the issues you had with your storage unit. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I moved into my unit at the Lost River Storage Facility and my unit was a climate controlled unit on the inside. The contract stated secure and safe with cameras and code to enter. They provided the locks. I moved my items in two units in April of 2023 and that was the last time I entered the units. I received a phone call from someone claiming to be from the facility in early September and stated my unit was not secure. I am not sure how this was since I had not been there since April 2023. I promptly went to the unit it wa... read more
Business response:
Hello ********, I am sorry about the issues you had with your storage unit. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I have never in all my 52 years written a review, good or bad. But I looked up how to do it because the I felt so strongly about how I've been mishandled. I don't even expect your company to do right by me, this is just me venting because the big, million (at least) dollar company always wins, right? From hidden fees, to not being able to find my U-Box...whaat? It took a rep over 30 minutes to find it because it had never been checked in (whatever that means) after 3 months in your possession. Then I finally call to inquire ... read more
Business response:
Hello ******, I am sorry about the issues you had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I have never in all my 52 years written a review, good or bad. But I looked up how to do it because the I felt so strongly about how I've been mishandled. I don't even expect your company to do right by me, this is just me venting because the big, million (at least) dollar company always wins, right? From hidden fees, to not being able to find my U-Box...whaat? It took a rep over 30 minutes to find it because it had never been checked in (whatever that means) after 3 months in your possession. Then I finally call to inquire ... read more
Business response:
Hello ******, I am sorry about the issues you had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I have never in all my 52 years written a review, good or bad. But I looked up how to do it because the I felt so strongly about how I've been mishandled. I don't even expect your company to do right by me, this is just me venting because the big, million (at least) dollar company always wins, right? From hidden fees, to not being able to find my U-Box...whaat? It took a rep over 30 minutes to find it because it had never been checked in (whatever that means) after 3 months in your possession. Then I finally call to inquire ... read more
Business response:
Hello ******, I am sorry about the issues you had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
I have never in all my 52 years written a review, good or bad. But I looked up how to do it because the I felt so strongly about how I've been mishandled. I don't even expect your company to do right by me, this is just me venting because the big, million (at least) dollar company always wins, right? From hidden fees, to not being able to find my U-Box...whaat? It took a rep over 30 minutes to find it because it had never been checked in (whatever that means) after 3 months in your possession. Then I finally call to inquire ... read more
Business response:
Hello ******, I am sorry about the issues you had with your U-Box order. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 765 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is open now. It will close at 8:00 p.m.
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