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U-Haul Trailer Hitches
- Automotive
- Roseburg, OR
About this business
Location details
1182 NE Stephens St, Roseburg, OR, 97470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I reserved a uhaul and dolly over two weeks ago. When I get here to pick up the truck and dolly. There is no dolly to be had! The only thing I was told is that they could only take the price of the dolly off.. however because I reserved it the reservation is not being honored.
Business response:
Hello ******, I am sorry about the issues you had with not receiving the support items. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My reservation was changed and then canceled the day before our move. I was told I was wrong and then after getting a manager, all he kept saying was they were busy and he was trying to help. They took no responsibility for their actions. How is someone allowed to alter my reservation and get away with it. They have access to my debit card information and wont take responsibility for their workers. Now we are stuck in a terrible situation and they want us to pay and drive miles out of our way for their wrong doing. They have... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My reservation was changed and then canceled the day before our move. I was told I was wrong and then after getting a manager, all he kept saying was they were busy and he was trying to help. They took no responsibility for their actions. How is someone allowed to alter my reservation and get away with it. They have access to my debit card information and wont take responsibility for their workers. Now we are stuck in a terrible situation and they want us to pay and drive miles out of our way for their wrong doing. They have... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My reservation was changed and then canceled the day before our move. I was told I was wrong and then after getting a manager, all he kept saying was they were busy and he was trying to help. They took no responsibility for their actions. How is someone allowed to alter my reservation and get away with it. They have access to my debit card information and wont take responsibility for their workers. Now we are stuck in a terrible situation and they want us to pay and drive miles out of our way for their wrong doing. They have... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My reservation was changed and then canceled the day before our move. I was told I was wrong and then after getting a manager, all he kept saying was they were busy and he was trying to help. They took no responsibility for their actions. How is someone allowed to alter my reservation and get away with it. They have access to my debit card information and wont take responsibility for their workers. Now we are stuck in a terrible situation and they want us to pay and drive miles out of our way for their wrong doing. They have... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My reservation was changed and then canceled the day before our move. I was told I was wrong and then after getting a manager, all he kept saying was they were busy and he was trying to help. They took no responsibility for their actions. How is someone allowed to alter my reservation and get away with it. They have access to my debit card information and wont take responsibility for their workers. Now we are stuck in a terrible situation and they want us to pay and drive miles out of our way for their wrong doing. They have... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My reservation was changed and then canceled the day before our move. I was told I was wrong and then after getting a manager, all he kept saying was they were busy and he was trying to help. They took no responsibility for their actions. How is someone allowed to alter my reservation and get away with it. They have access to my debit card information and wont take responsibility for their workers. Now we are stuck in a terrible situation and they want us to pay and drive miles out of our way for their wrong doing. They have... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My reservation was changed and then canceled the day before our move. I was told I was wrong and then after getting a manager, all he kept saying was they were busy and he was trying to help. They took no responsibility for their actions. How is someone allowed to alter my reservation and get away with it. They have access to my debit card information and wont take responsibility for their workers. Now we are stuck in a terrible situation and they want us to pay and drive miles out of our way for their wrong doing. They have... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
My reservation was changed and then canceled the day before our move. I was told I was wrong and then after getting a manager, all he kept saying was they were busy and he was trying to help. They took no responsibility for their actions. How is someone allowed to alter my reservation and get away with it. They have access to my debit card information and wont take responsibility for their workers. Now we are stuck in a terrible situation and they want us to pay and drive miles out of our way for their wrong doing. They have... read more
Business response:
Hello *****, I am sorry about the issues you had with your reservation. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 765 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is open now. It will close at 8:00 p.m.
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