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U-Haul Trailer Hitches
- Automotive
- Roseburg, OR
About this business
Location details
1182 NE Stephens St, Roseburg, OR, 97470, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
If I could give a 0 I would.I had a reservation made over a week ago for today, October 30th for a 10 truck at 3pm in *********. 2:58 rolls around and Im walking up to get my truck only to be told it wasnt there. Apparently uhaul let their prior customer lend the truck for longer thus stealing my truck from me for my time slot. I was meant to be moving today. Upon calling uhaul to get this sorted I was told to pick up a truck from ******** (an hour away from ********* which is 2 hours away from my house), with a $50 discount... read more
Business response:
Hello *******, I am sorry about the issues you had with your reservation and rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
If I could give a 0 I would.I had a reservation made over a week ago for today, October 30th for a 10 truck at 3pm in *********. 2:58 rolls around and Im walking up to get my truck only to be told it wasnt there. Apparently uhaul let their prior customer lend the truck for longer thus stealing my truck from me for my time slot. I was meant to be moving today. Upon calling uhaul to get this sorted I was told to pick up a truck from ******** (an hour away from ********* which is 2 hours away from my house), with a $50 discount... read more
Business response:
Hello *******, I am sorry about the issues you had with your reservation and rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
If I could give a 0 I would.I had a reservation made over a week ago for today, October 30th for a 10 truck at 3pm in *********. 2:58 rolls around and Im walking up to get my truck only to be told it wasnt there. Apparently uhaul let their prior customer lend the truck for longer thus stealing my truck from me for my time slot. I was meant to be moving today. Upon calling uhaul to get this sorted I was told to pick up a truck from ******** (an hour away from ********* which is 2 hours away from my house), with a $50 discount... read more
Business response:
Hello *******, I am sorry about the issues you had with your reservation and rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
If I could give a 0 I would.I had a reservation made over a week ago for today, October 30th for a 10 truck at 3pm in *********. 2:58 rolls around and Im walking up to get my truck only to be told it wasnt there. Apparently uhaul let their prior customer lend the truck for longer thus stealing my truck from me for my time slot. I was meant to be moving today. Upon calling uhaul to get this sorted I was told to pick up a truck from ******** (an hour away from ********* which is 2 hours away from my house), with a $50 discount... read more
Business response:
Hello *******, I am sorry about the issues you had with your reservation and rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
If I could give a 0 I would.I had a reservation made over a week ago for today, October 30th for a 10 truck at 3pm in *********. 2:58 rolls around and Im walking up to get my truck only to be told it wasnt there. Apparently uhaul let their prior customer lend the truck for longer thus stealing my truck from me for my time slot. I was meant to be moving today. Upon calling uhaul to get this sorted I was told to pick up a truck from ******** (an hour away from ********* which is 2 hours away from my house), with a $50 discount... read more
Business response:
Hello *******, I am sorry about the issues you had with your reservation and rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
If I could give a 0 I would.I had a reservation made over a week ago for today, October 30th for a 10 truck at 3pm in *********. 2:58 rolls around and Im walking up to get my truck only to be told it wasnt there. Apparently uhaul let their prior customer lend the truck for longer thus stealing my truck from me for my time slot. I was meant to be moving today. Upon calling uhaul to get this sorted I was told to pick up a truck from ******** (an hour away from ********* which is 2 hours away from my house), with a $50 discount... read more
Business response:
Hello *******, I am sorry about the issues you had with your reservation and rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
If I could give a 0 I would.I had a reservation made over a week ago for today, October 30th for a 10 truck at 3pm in *********. 2:58 rolls around and Im walking up to get my truck only to be told it wasnt there. Apparently uhaul let their prior customer lend the truck for longer thus stealing my truck from me for my time slot. I was meant to be moving today. Upon calling uhaul to get this sorted I was told to pick up a truck from ******** (an hour away from ********* which is 2 hours away from my house), with a $50 discount... read more
Business response:
Hello *******, I am sorry about the issues you had with your reservation and rental. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
The company customer service is awful I spoke with a manager ****** and she advised me to go get my pregnant wife although a duplicate license was provided they seek to find no solution
Business response:
Hello *******, I am sorry about the issues you had with the self-pickup process. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
The company customer service is awful I spoke with a manager ****** and she advised me to go get my pregnant wife although a duplicate license was provided they seek to find no solution
Business response:
Hello *******, I am sorry about the issues you had with the self-pickup process. Your concern has been documented and forwarded to the appropriate management team to address directly with you. I apologize again for any inconvenience.
Frequently asked questions about U-Haul Trailer Hitches
How is U-Haul Trailer Hitches rated?
U-Haul Trailer Hitches has a 1.1 star rating with 765 reviews.
When is U-Haul Trailer Hitches open?
U-Haul Trailer Hitches is open now. It will close at 8:00 p.m.
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