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Tuff Shed
- Contractors
- Portland, OR
About this business
Tuff Shed is America's leading provider of installed storage buildings and garages. Since 1981, Tuff Shed has been delivering on its customer promise of providing products of lasting value through the use of innovative engineering, proven construction techniques, and expert consultative services.
Location details
6500 NE Halsey St A, Ste A, Portland, OR, 97213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Ordered shed mid July 2020. Scheduled install dates three different times after being pushed off. Was finally installed October 2020 with horrible workmanship. Every window pours in water, trim work is incomplete with several gaps, shingles are hanging over dip edge several inches and not cut. Installers kocked over back of shed onto my wooden fence. Two rows of shelving I ordered was never installed because lack of material sent. Never received the extra paint I opted for. I was told they would throw in a set of ramps to ma... read more
One of the worst buying experiences in my life and I’m 66yrs old. Wrong roof trusses sent wrong floor rails no paint wrong ramp rail. All for a simple 10x12 shed.Customer service is atrocious, non existent no matter how well you communicate they still can’t get the parts correct for their installers. So far three crews no shed. Had some suspicions went they wanted money before completion. Shame on me didn’t do my homework,Tuff Shed is notorious for horrendous customer service. DO NOT purchase a shed from this company. Many d... read more
I am having an absolutely horrible experience with this company in St. Louis, MO. I went direct to a Tuff Shed retail sales rep, and paid $5,000 (paid in full up front... a HUGE mistake) on 7/30/2020. I have since received 4 different install dates from them. So far they have failed to deliver on any of them an always have some excuse why they can't deliver what I paid for. To date, they still refuse to deliver the shed that I paid for. If I could give zero stars as a review, I would. This has been an absolutely horrible exp... read more
My shed was ordered on Aug 5, 2020. Installation was scheduled for Oct 1st. It got changed to Oct 2 between 2 and 4. It is now 630. No call, no show, and no answer of the phone. I started calling at 345. No return call. It is now Oct 3rd. Still no contact. No answer.
The tuff shed of Las Vegas off windy rd has the worst customer service in any buisness i dealt with for 1 they never answer the phone & ive been rescheduled 3 time with no contact for not coming the tech never called & said he wasn't coming 2nd time he called in sick and today no call no show people please don't spend any money with tuff shed they are horrible company they need to go out of buisness.
Awful experience, poor customer service, communication and unprofessional. Our shed was delayed 3 weeks with a no call, no show after scheduling a time of day to be there. When it finally arrived weeks late, it was missing parts that I paid for, and one wall was broken. I had to then go source new materials on the spot in order for the shed installers to finish. I was told I would receive a credit for the issues and for the parts I paid for that were not provided. I month later, I still don't have any form of credit issued a... read more
Needed Lens for sky light after hail storm. Was required to buy complete sky light unit as opposed to just the lenst. On top of that feel the cost was overinflated for unit. One star is the least I could give
I have been contacting this company for over 2 to 3 months about my shed door handle being broke. I have sent numerous emails and made countless calls. I only received one return call and he lied about setting up a date to come out to fix the door handle. Its so many things that went wrong is the transaction it would take me all day to tell you about it. But at this point I am just over it. I just want my door handle fixed.
I would give them negative a star rating if possible. Came to our house May 13, 2020 without a roof and other parts with manufacturing defects and cut to wrong length. Never heard from them again. We paid in full prior to installation. Contacted them in July and asked for a refund. Patty immediately called back and said she would get right on it and call me back soon. Never called. Called VISA and got a provisional refund. Contacted the Attorney General's office and they have not gotten a response from them after thirty days... read more
Frequently asked questions about Tuff Shed
How is Tuff Shed rated?
Tuff Shed has a 4 star rating with 670 reviews.
When is Tuff Shed open?
Tuff Shed is closed now. It will open tomorrow at 9:00 a.m.
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