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Toyota Carlsbad

4.7

About this business

Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between! 

Location details

5424 Paseo Del Norte, Carlsbad, CA, 92008, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.75,192 reviews
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Goforit's profile image
8 years ago

Excellent service. Alonso was fantastic Alonso was excellent; I always buy my care at this dealwrship. The GM, Ivan was very helpful and I am very pleased with all at this dealwrship . 

Business response:

Hi, there! We are very thankful for you choosing to purchase your vehicles from us here at Toyota Carlsbad! It's great to hear about your experience with Alonzo and Ivan! Enjoy your new ride, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Helen Watts's profile image
Helen Watts 
8 years ago

A Good Experience My advisor Jennifer Baray was most efficient in explaining to me what all was to be done to my car. Since I was to wait while the work was done, she gave me a 1 1/2 hour time schedule. Much to my surprise all work was done and the car washed and ready for me in less than an hour. I couldn't have asked for any better service than that. The price was certainly right because the car was still under warranty, so paid nothing. 

Business response:

Hi,there! Love those warranties!! In and out in less time than expected and no money out of pocket! That sounds amazing to me! :) Thank you for giving Jennifer a shout out! Feel free to schedule your next maintenance visit with her and keep her has your go-to gal! :) Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Chroma's profile image
8 years ago

No hassle dealer Came in on a Friday and left with a new car 2 hours later. Both Sales and Finance were no nonsense guys who got the deal done in a friendly manner. Thanks Craig and Aaron! 

Business response:

Hi, there! Now that is speedy service! And on a Friday!! Wow! What car did you get!? Please share a picture when you have some time! Thanks for your review! Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

TacomaGirl's profile image
TacomaGirl 
8 years ago

Ask for Babalou We had a great experience buying our new truck from Toyota Carlsbad. Babalou has sold us two vehicles this year and done a great job for us from start to finish. 

Business response:

Hi, there! Thank you for giving Babalou a shout out! That is truly the best compliment you can give! And thank you for choosing Toyota Carlsbad as your dealer! Enjoy your new truck and be sure to send us some photos! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Curry Wolfe's profile image
Curry Wolfe 
8 years ago

Toyota of Carlsbad is great I was in for 65,000 service. It was quick and easy. Can't beat the freshly baked chocolate chip cookies. Total wait time was 1.5 hours. 

Business response:

Hi, there! MMM.... I sure do love Bob's cookies! Glad you enjoyed them! :) Thank you for sharing your visit with us! See you next time, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

UPsd90's profile image
8 years ago

Chien Huynh knows customer service Chien Huynh is the best Service Advisor I have ever had the pleasure of working with. He understands how customer service should work. Most everyone at Toyota Carlsbad are kind and helpful, Chien however exceeds all expectations. 

Business response:

Hi, there! What a great review on Chien! Thank you so much for sharing your experience with our on-line community! It is wonderful to hear that Chien exceeded your expectations! Feel free to schedule your next appointment with him, and consider him your go-to guy! :) Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

RRR183's profile image
8 years ago

First Visit for required maintenance I arrived about an hour early (with my book) for scheduled first required maintenance for my 2016 Camry and was prepared to take my turn waiting. Much to my surprise, the service dept. let me know that they would start on my car within a few minutes. The service was completed and I was on my way back home about the time of my original appt. All those involved were very curteous, pleasant and helpful. It was a most pleasant experience. Thank you. 

Business response:

Early bird gets the worm!! ;) I hope you had some time to read your book while you waited! It's so great to hear about your first experience with our Service Department! Thank you for sharing! See you in about 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Tom's profile image
8 years ago

First Visit for Required Maintenance I took my 2016 Avalon Hybrid in for its first required maintenance at 5000 miles or six months. The Service Center was busy, but efficient. The work got done faster than promised. Good service overall!! 

Business response:

Hi, there! Welcome!! It's great to hear your first visit was efficient! We look forward to servicing you in the future! Have a great weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Bigmike's's profile image
Bigmike's 
8 years ago

Good service Overall great service at Toyota Carlsbad Very informative of what is needed and what type of work would be performed. We will return for next service date. 

Business response:

Hi, there! Thank you so much for your review on our Service Department! It is our pleasure to have you as a regular customer! Enjoy your weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Frequently asked questions about Toyota Carlsbad

How is Toyota Carlsbad rated?

Toyota Carlsbad has a 4.7 star rating with 5,192 reviews. 

When is Toyota Carlsbad open?

Toyota Carlsbad is closed now. It will open at 9:00 a.m. 

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