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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
No hassle dealer Came in on a Friday and left with a new car 2 hours later. Both Sales and Finance were no nonsense guys who got the deal done in a friendly manner. Thanks Craig and Aaron!
Business response:
Hi, there! Now that is speedy service! And on a Friday!! Wow! What car did you get!? Please share a picture when you have some time! Thanks for your review! Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Ask for Babalou We had a great experience buying our new truck from Toyota Carlsbad. Babalou has sold us two vehicles this year and done a great job for us from start to finish.
Business response:
Hi, there! Thank you for giving Babalou a shout out! That is truly the best compliment you can give! And thank you for choosing Toyota Carlsbad as your dealer! Enjoy your new truck and be sure to send us some photos! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Toyota of Carlsbad is great I was in for 65,000 service. It was quick and easy. Can't beat the freshly baked chocolate chip cookies. Total wait time was 1.5 hours.
Business response:
Hi, there! MMM.... I sure do love Bob's cookies! Glad you enjoyed them! :) Thank you for sharing your visit with us! See you next time, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Chien Huynh knows customer service Chien Huynh is the best Service Advisor I have ever had the pleasure of working with. He understands how customer service should work. Most everyone at Toyota Carlsbad are kind and helpful, Chien however exceeds all expectations.
Business response:
Hi, there! What a great review on Chien! Thank you so much for sharing your experience with our on-line community! It is wonderful to hear that Chien exceeded your expectations! Feel free to schedule your next appointment with him, and consider him your go-to guy! :) Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
First Visit for required maintenance I arrived about an hour early (with my book) for scheduled first required maintenance for my 2016 Camry and was prepared to take my turn waiting. Much to my surprise, the service dept. let me know that they would start on my car within a few minutes. The service was completed and I was on my way back home about the time of my original appt. All those involved were very curteous, pleasant and helpful. It was a most pleasant experience. Thank you.
Business response:
Early bird gets the worm!! ;) I hope you had some time to read your book while you waited! It's so great to hear about your first experience with our Service Department! Thank you for sharing! See you in about 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
First Visit for Required Maintenance I took my 2016 Avalon Hybrid in for its first required maintenance at 5000 miles or six months. The Service Center was busy, but efficient. The work got done faster than promised. Good service overall!!
Business response:
Hi, there! Welcome!! It's great to hear your first visit was efficient! We look forward to servicing you in the future! Have a great weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Good service Overall great service at Toyota Carlsbad Very informative of what is needed and what type of work would be performed. We will return for next service date.
Business response:
Hi, there! Thank you so much for your review on our Service Department! It is our pleasure to have you as a regular customer! Enjoy your weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
To the moon and back Experience was as great as flying to the moon and back (just got done watching some NASA stuff). Kevin is a great staff, personable customer service, complimentary wash and coffee was good, I enjoyed my stay there like holiday inn
Business response:
THREE, TWO, ONE..... BLAST OFF!!!! LOL!! What a fantastic review! It is awesome to hear we are just as comfy as the Holiday Inn! Maybe we should create a Toyota Carlsbad Inn! Then you can watch NASA and spend the night! :) Have a great weekend! Thank you for your review! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
car service The young man, Rich Wood, who checked me in was cheerful, professional and very polite. First time I have seen him and he is a keeper. Pete, my service rep, is pleasant, personable and professional....always a pleasure to see him. Service has definitely improved over the first time visited!
Business response:
Hi, there! Thank you so much for noticing our small changes! We will definitely keep Rich! Don't worry! :) As always, thank you for choosing Toyota Carlsbad as your service center! Thank you so much choosing that 8-hour road trip to come visit us! You are amazing!!! I know it was Ivan's pleasure to be able to assist in getting you in a 2017 Camry SE! You will just love it!! Al Vargas is very detailed oriented! I'm sure you left here feeling confident with using all the new bells in whistles in your new Camry! We can't thank ... read more
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 4,843 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open at 10:00 a.m.
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