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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Excellent Service Avisor Fantastic Service Advisor. Salvador Lua Beer 462 He went above and beyond in providing info to insure repairs we provided. Thank You for your excellent service.
Business response:
Hi, there! I agree, Sal is pretty fantastic!! Sal has excellent communication skills! You are his top priority! Sal thanks you for your 5-Star review! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Has always been a nice experience Molly Martin is my service person and she is always attentive to my needs. I usually wait while my car is being serviced and she comes over periodically to give me an update. In never mind waiting, because the waiting area is always clean. I always by cards when I am there, because Toyota Carlsbad always has such a great selection. There are also a lot of other items to buy. I actually found 2 stocking stuffers today. My only criticism is that when I try to book my appointment on-line, there... read more
Business response:
Hi, there! I am so happy to hear you enjoy our waiting area and take advantage of what we have to offer! I'm all about shopping early for the holidays myself, a card, stocking stuffers, great items to pick up while you're waiting for your car! It's awesome to hear about the relationship you have with Molly! We did make some changes to our website and that is why you no longer see faces. Feel free to continue to email Molly direct or call our us at (760) 585-4451 and request Molly! We appreciate your feedback and your loyalty... read more
Great Customer service I have been to the service department twice and each time I was treated nicely. I really like the customer service Toyota has, top notch.
Business response:
Hi, there! Thank you for choosing to service your vehicle here at Toyota Carlsbad Service Center! It is great to hear about your experience! I'm sure your third visit will be just as fabulous! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Tacoma Spa As soon as I checked in everyone was friendly considering it was 7am. My advisor was Noah Carroll he was great. He answere all my questions and made me feel comfortable leaving my car there. I waited at the lobby and when service was done Noah came in and explained the stats of my vehicle. I love and recommend Toyota Service Center in Carlsbad it's like a spa for your voice. Thank you for your hard work.
Business response:
Hi, there! Early bird gets the worm they say!! Morning appointments really start the day for our team! You will see a smile at 7am and at 7pm! :) A spa! Great description! I'm sure your vehicle left smiling also! I'll be sure to pass your kind words onto Noah today! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Prius service at Toyota Carlsbad I had a Low Engine Oil pressure light come on. I took it into the dealership. As always, I was greeted with a smile. Kevin Laird, was so nice and friendly. He explained the service and got me out of there in 90 minutes. Thank you Kevin for your wonderful customer service. Also thanks to Vanessa in the Service Waiting area who made me feel at home.
Routine maintenance David Ramstad is a great professional and I enjoy working with him - I have worked with David for many years and the service has been resolved.
Business response:
Hi, there! Your loyalty to David is very much appreciated! Thank you for choosing Toyota Carlsbad as your service center! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Excellent service and superior customer service We were seen at our appointed time and our customer representative, Sal Lua, could not have been any nicer. It is always a pleasure to deal with him. We appreciate the time he takes to go over our needs and the promptness of the work is very much appreciated
Business response:
Hi, there! Thank you so much for giving Sal a shout-out! It's wonderful to hear about your visit! See you in 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Fast, efficient and friendly This was my first service visit. My experience was better than expected. My service advisor Sandra was superb. Everyone went out of their way to create a great customer experience.
Business response:
Hi, there! Welcome to Toyota Carlsbad Service Center! Your first visit sounds like it was an amazing one! Thank you for choosing us, be sure to book your next visit with Sandra! It's great to have a go-to person at your Service Center! Enjoy the rest of your week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Best I ever exsperienced Don't change a thing🤓 The exsperienced was fantastic although if I were to chafe one thing it would be shuttle back to pick up car after service. The Check out was the best thank Carril for making my day😎
Business response:
Hi, there! Don't you worry, we won't change a thing! ;) It is so wonderful to hear about your experience! Brown Sugar, is that a new employee I haven't met yet!!?? I'll have to get the story behind that! ;) Thank you for sharing! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 4,843 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open at 10:00 a.m.
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