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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Had my car serviced. The girl at the cashier could use some coaching on customer service. No hello as she ripped the staples out of my paperwork. I'm just happy I wasn't hit or that she hit herself in the eye. And a thank you would be nice to. I just walked away thinking she does not like her job. Which is to bad because everyone else is very nice and helpful like Pete ! The start ratings below are for him.
Business response:
Oh no!! I'm glad no one was hit either! Please reach out to me directly, I'd like to hear more feedback about your experience with the cashier. We take things like this very seriously. As for Pete, thank you so much for your 5-Stars! We do appreciate you! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Used cars This department gave me a very good deal on a very nice used car. Got it 3 years ago and am continuing to love it!
Business response:
Hi, Katieeee! Thank you so much for dropping a review 3 years later! You are the best! It's so great to hear you still love your car! Don't forget to check us out for all of your maintenance needs! See you soon! Amber Morris Sales Coordinator amorris@toyotacarlsbad.com
The best experience I ever had! Johny Suarez very helpful, concerned about to find what I like and what I can afforded, he was the best. All the financial aspect very well explained! and never pushed me like others dealers did in other occasions.
Business response:
Hi! It is so great to hear Johnny was able to get you in a car that you can afford! You sure did come to the right place! Thank you! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Toyota Service You folks rock!!!! You always do a great job and the car is always ready when you say it will be. The waiting area is always clean and neat. It is a pleasure to get our cars serviced at Toyota Carlsbad!!
Business response:
Hi, there! It is our pleasure to have you here!! Thank you so much for your awesome review! Having you back on the road as soon as possible is our goal! Thank you for choosing Toyota Carlsbad as your Service Center! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
We will be back My son was buying his first car last night after he did some very thorough research. However, he still had questions and was obviously very nervous. Thanks to Roy's and Bob's excellent and competent help, all his questions and concerns were answered and his fist car purchase was a great experience. Thank you both for assisting us in such a friendly way and making my son's first car purchase to a absolutely positive experience!
Business response:
Hi! Congratulations to your son on his first car purchase! He must be over the moon with excitement! What did he purchase?! Roy will always be here to assist your son if need be! We are all more than happy to help! II will share your kind words with Roy and Bob today! Thank you so much! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
10000 miles maintenance service Brought the car for 10000 miles service with appointment. I only waited for less than 1 hour. People were very nice and friendly. They have a very nice waiting area. Will be back for my next services.
Business response:
Hi, there! What a great review on your experience with our Service Department! Thank you! Feel free to call and pre-set your appointment now for later!! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Honest Corina Hyatt is wonderful. She has been taking care of the car and me since 2008!! I trust Toyota Carlsbad. Good workers and good work done.
Business response:
Hi, there! Wow! 2008! Thank you so much for your patronage! We love your dedication! I know Corinna does as well! Have a great weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Excellent service. Alonso was fantastic Alonso was excellent; I always buy my care at this dealwrship. The GM, Ivan was very helpful and I am very pleased with all at this dealwrship .
Business response:
Hi, there! We are very thankful for you choosing to purchase your vehicles from us here at Toyota Carlsbad! It's great to hear about your experience with Alonzo and Ivan! Enjoy your new ride, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
A Good Experience My advisor Jennifer Baray was most efficient in explaining to me what all was to be done to my car. Since I was to wait while the work was done, she gave me a 1 1/2 hour time schedule. Much to my surprise all work was done and the car washed and ready for me in less than an hour. I couldn't have asked for any better service than that. The price was certainly right because the car was still under warranty, so paid nothing.
Business response:
Hi,there! Love those warranties!! In and out in less time than expected and no money out of pocket! That sounds amazing to me! :) Thank you for giving Jennifer a shout out! Feel free to schedule your next maintenance visit with her and keep her has your go-to gal! :) Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 4,788 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open at 9:00 a.m.
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