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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Great Service We've been going to Toyota Carlsbad for years. They are great. Our dedicated service advisor Chien is always helpful, cheerful, and professional. It is a pleasure doing business with him and Toyota Carlsbad!
Business response:
Hi, there! Thank you so much for your kind words! Chien is very dedicated! Chien and the rest of the staff are happy to assist you! Thank you for your feedback! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
good service and thank you i will tell my fried about the service Have a nice day and keep up the good service and thank again
Business response:
Hi! You are very welcome! We appreciate your recommendation! Thanks! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great experience Two years ago we met with Bob Bamoradi to discuss purchasing a new Prius. We bought the Prius and had such a great experience that we just returned to purchase a Highlander as well. There is no hard sell tactic and Bob listens to what you want, rather than pushing what he wants to sell.
Business response:
Hi, there! Thank you so much for choosing to come back to Bob and Toyota Carlsbad! We appreciate you! How do you like your new Highlander!? Send us a photo when you get a chance! Enjoy! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Had my car serviced. The girl at the cashier could use some coaching on customer service. No hello as she ripped the staples out of my paperwork. I'm just happy I wasn't hit or that she hit herself in the eye. And a thank you would be nice to. I just walked away thinking she does not like her job. Which is to bad because everyone else is very nice and helpful like Pete ! The start ratings below are for him.
Business response:
Oh no!! I'm glad no one was hit either! Please reach out to me directly, I'd like to hear more feedback about your experience with the cashier. We take things like this very seriously. As for Pete, thank you so much for your 5-Stars! We do appreciate you! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Used cars This department gave me a very good deal on a very nice used car. Got it 3 years ago and am continuing to love it!
Business response:
Hi, Katieeee! Thank you so much for dropping a review 3 years later! You are the best! It's so great to hear you still love your car! Don't forget to check us out for all of your maintenance needs! See you soon! Amber Morris Sales Coordinator amorris@toyotacarlsbad.com
The best experience I ever had! Johny Suarez very helpful, concerned about to find what I like and what I can afforded, he was the best. All the financial aspect very well explained! and never pushed me like others dealers did in other occasions.
Business response:
Hi! It is so great to hear Johnny was able to get you in a car that you can afford! You sure did come to the right place! Thank you! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Toyota Service You folks rock!!!! You always do a great job and the car is always ready when you say it will be. The waiting area is always clean and neat. It is a pleasure to get our cars serviced at Toyota Carlsbad!!
Business response:
Hi, there! It is our pleasure to have you here!! Thank you so much for your awesome review! Having you back on the road as soon as possible is our goal! Thank you for choosing Toyota Carlsbad as your Service Center! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
We will be back My son was buying his first car last night after he did some very thorough research. However, he still had questions and was obviously very nervous. Thanks to Roy's and Bob's excellent and competent help, all his questions and concerns were answered and his fist car purchase was a great experience. Thank you both for assisting us in such a friendly way and making my son's first car purchase to a absolutely positive experience!
Business response:
Hi! Congratulations to your son on his first car purchase! He must be over the moon with excitement! What did he purchase?! Roy will always be here to assist your son if need be! We are all more than happy to help! II will share your kind words with Roy and Bob today! Thank you so much! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
10000 miles maintenance service Brought the car for 10000 miles service with appointment. I only waited for less than 1 hour. People were very nice and friendly. They have a very nice waiting area. Will be back for my next services.
Business response:
Hi, there! What a great review on your experience with our Service Department! Thank you! Feel free to call and pre-set your appointment now for later!! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,433 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open tomorrow at 8:30 a.m.
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