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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
This is how its done Interactions with employees where handled quickly and professionally. I was offered free snacks and drinks. I even got work done while waiting on the free wifi provided.
Business response:
Hi, there! Thank you so much for your kind review! It's great to hear you got some work done while waiting! Hope you enjoyed the snacks! See you next time! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Outstanding customer service Tony Henderson is a true professional, very knowledgeable and provides outstanding customer service.I will recommend your service to my friends and colleagues. Thank you, Tony.
Business response:
Hi! Your recommendation is the greatest compliment! Thank you! It is our pleasure to have you as a customer! I will be sure to share your review with Tony! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Fabulous!!!!! I have always had honest estimates and reliable service from the Toyota Carlsbad Service Department. Molly Martin has been my service advisor for many years; she is charming, responsible, thorough and honest. Molly makes any appointment in the beautiful Toyota facility a pleasurable one.
Business response:
Hi! Marvelous Molly!! ;) She is great, isn't she!? We love hearing feedback such as yours! Thank you for sharing! I will be sure to share your review with Molly and team today! Thank you for choosing Toyota Carlsbad as your Service Center! Enjoy your weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Quick, easy and reasonable Easy to get the appointment I want, in and out with fast service and great customer attitude ask for Jeff Glover in service he is awesome to work with
Business response:
Hi, there! I think Jeff is pretty awesome to work with too! ;) It's awesome reading about your experience! Thank you for sharing! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great service! I went into Toyota of Carlsbad to trade in my car for a RAV4 the process was quick and everyone was friendly! This car buying process was a lot more easy going then my last experience at a different dealership. Thank you for making this process less stressful.
Business response:
Hi! Congratulations on your trade! You are very welcome!! We strive to ensure a stress-free experience. I'm very pleased to read your review and very excited to welcome you to our Toyota Carlsbad family! Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Pretty good experience. The only thing that disappointed me was that my car was not washed after I specifically requested it. Everything went smoothly up to the time I picked it up and discovered a dirty vehicle.
Business response:
Hi, there! Thank you for your feedback, I'm sorry to hear your vehicle was not washed as requested. Please contact me at your earliest convenience, I'd like to get more information from you and get your vehicle washed! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Regular car maintenance Great customer service! From the moment I arrived until the job was complete and I left. Everything was done both on time and on budget. They really have a good crew working there.
Business response:
Hi, Alex! Thank you so much for your kind review! I agree, we do have a great crew that is all working towards the same goal! Enjoy your weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great, reliable service Jana is great, she always explains everything very well and communicates effectively throughout the service appointment. Making the appointment was also easy, as well as payment and exit, etc.
Business response:
Hi, there! I think Jana is great too! ;) Thank you for giving her a shout-out! It's great to hear how easy your visit was with us, from start to finish! Thank you for choosing Toyota Carlsbad! Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
05 Tacoma knocking and shacking Toyota found the problem right away- broken front axle. They were in constant contact with me and we're very professional. They even had my truck detailed inside and out when I picked it up. My truck drives like it did when I drove it off the lot the day I bought it. They did such a great job, I'd recommend them to everyone.
Business response:
Hi, there! Wow! What a great review! It's great to have longevity in your vehicle! Proper maintenance and care go a long way! I'm sure you will get many more miles out of your 05 Tacoma!! Thank you for sharing! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 4,788 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open at 9:00 a.m.
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