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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Quick Truck Maintenance We were impressed with our afternoon appointment! It was not crowded for a Friday and our truck was serviced in two hours. Jennifer (Barry) was very helpful in getting us through the process. She researched to make sure we still had vouchers to apply. Yes, we would recommend this service center!
Business response:
Hi! Thank you for your feedback and your recommendation! I am very pleased to hear about Jennifer working so diligently to assure you get the best price possible! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Helpful and Professional Allen was very helpful and professional during our service visit. We had several questions and areas of concern. He spent a lot of time discussing and our needs (windshield wiper blades, tires eyc) about our Tacoma.
Business response:
Hi, there! It's awesome to hear about your service visit with Allen! Feel free to make him your go to guy for all of your service needs! See you in about 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great service as usual As is always the case, the service writer, Corrina Hyatt went the extra mile for us, beginning with just getting us an appointment today. From there, she made sure we had everything done that was necessary. She is the best.
Business response:
Hi, there! We appreciate you sharing your experience with Corrina! She is passionate and caring and I'm sure that showed during your visit! I will share your review with her today! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
This is how its done Interactions with employees where handled quickly and professionally. I was offered free snacks and drinks. I even got work done while waiting on the free wifi provided.
Business response:
Hi, there! Thank you so much for your kind review! It's great to hear you got some work done while waiting! Hope you enjoyed the snacks! See you next time! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Outstanding customer service Tony Henderson is a true professional, very knowledgeable and provides outstanding customer service.I will recommend your service to my friends and colleagues. Thank you, Tony.
Business response:
Hi! Your recommendation is the greatest compliment! Thank you! It is our pleasure to have you as a customer! I will be sure to share your review with Tony! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Fabulous!!!!! I have always had honest estimates and reliable service from the Toyota Carlsbad Service Department. Molly Martin has been my service advisor for many years; she is charming, responsible, thorough and honest. Molly makes any appointment in the beautiful Toyota facility a pleasurable one.
Business response:
Hi! Marvelous Molly!! ;) She is great, isn't she!? We love hearing feedback such as yours! Thank you for sharing! I will be sure to share your review with Molly and team today! Thank you for choosing Toyota Carlsbad as your Service Center! Enjoy your weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Quick, easy and reasonable Easy to get the appointment I want, in and out with fast service and great customer attitude ask for Jeff Glover in service he is awesome to work with
Business response:
Hi, there! I think Jeff is pretty awesome to work with too! ;) It's awesome reading about your experience! Thank you for sharing! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great service! I went into Toyota of Carlsbad to trade in my car for a RAV4 the process was quick and everyone was friendly! This car buying process was a lot more easy going then my last experience at a different dealership. Thank you for making this process less stressful.
Business response:
Hi! Congratulations on your trade! You are very welcome!! We strive to ensure a stress-free experience. I'm very pleased to read your review and very excited to welcome you to our Toyota Carlsbad family! Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Pretty good experience. The only thing that disappointed me was that my car was not washed after I specifically requested it. Everything went smoothly up to the time I picked it up and discovered a dirty vehicle.
Business response:
Hi, there! Thank you for your feedback, I'm sorry to hear your vehicle was not washed as requested. Please contact me at your earliest convenience, I'd like to get more information from you and get your vehicle washed! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,433 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open tomorrow at 8:30 a.m.
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