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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Exceptional quality! We we like to express our heartfelt gratitude to the following Exceptional quality individuals who made our Highlander purchase yesterday absolutely seamless. From Ivan giving us a fantastic trade in, Duff driving us around and handling paperwork and finishing up with Tim and David in all the last minute details. Ivan Mendelson, General Manager of Toyoto Carlsbad, Duff Joy, fleet Manager, Tim(handling our paper work) Dave( giving us an inservice on the Highlander). Our experience was bar to none and we h... read more
Business response:
Hello, Mr. and Mrs. Roth! Thank you so much for your letter of appreciation! You have described exactly what Toyota Carlsbad is all about! Congratulations on your new Highlander! I know you will enjoy it! Thank you for choosing Toyota Carlsbad! I will share your review with our team today! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Good service Long wait but it was busy time. Sal was helpful and knowledgeable. I neec my car alarm and rear defrost looked at. I did not have time today so I will make another appt.
Business response:
Hi, there! Sorry about the extended wait time! We are more than happy to assist you with your alarm and rear defrost! Just give us a call at (760) 585-4451 and book your appointment with Sal! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Friendly, competent and efficient I was very impressed with the service provided by Dave Ramstad. He arranged for my car carpet replacement is a very timely and efficient manner. Than you!
Business response:
Hi, there! You are so very welcome! And thank you for giving Dave Ramstad a shout-out! We do love to hear about your visits here at Toyota Carlsbad! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
rat car! 'm very satisfired with the service advsor[Corrina] and the tech who inspected our new prius after a 'rat' and it's nest was found on top of the engine . a warranty operation was also taken care of at this time.thank you very much for the great service.
Business response:
Oh, no!!! A rat!! Those sneaky little things! ;) It's great to hear Corinna took care of you and your warranty! It's our pleasure to assist you and keep those pests away! See you in about 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
2017 Toyota Tacoma TRD Off Road I purchased a 2017 Tacoma TRD off road from Bob B recently and having nothing but positive words to say about him. He was very informative and super helpful, but most importantly honest and lot pressure. I already knew that I was buying one and he helped guide me into making the best decisions with straightforwardness, honesty and being informative. I think that's all we want from our sales people. I would highly recommend Bob B, and will soon as my wife is considering a prius in the near futu... read more
Business response:
Hi, Ed! Congratulations on your new Tacoma TRD! How exciting!! Thank you so much for sharing your experience with Bob B and Monica! They are just two of our Fleet Rockstars on our team! I know Bob will be more than happy to assist your wife when she is ready to come and get her Prius! Thank you so much! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
The Service center provide friendly excellent service I told my wife when I got home how I'm always impress with everyone in the service center.I waited while my car was serviced so I had time to observe what was going on in the waiting area. I notice everyone seemed to be happy going about their different jobs. I mean everyone. I hope this reviews gets to the Service manager because his has put togehter a great staff. This included from the guy who checked my car over when I came in to the guy who delivered my car to me to ... read more
Business response:
Hi, there! Thank you so much for sharing your experience with us! We love hearing about your guest's visits with us! I have shared your review with our service department! Thank you! We look forward to assisting you with all of your services needs to come!! Enjoy your week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Pleasant, courteous, helpful, caring From star to finish this Toyota dealership service center was the best. From making the appointment, the drop-off, the shuttle, the pick/up--everything was effortless for me. I appreciated their help
Business response:
Hi, there! Thank you for sharing your experience with our service department! We love hearing feedback! It's so great to hear you took advantage of our shuttle service! Isn't it a great option to have!? Enjoy your weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great service Toyota was awesome! However, the roadside service guy barely spoke English. I literally could not understand him! I did understand when he said, "Battery no good. $200!" Are they supposed to be ripping you off by trying to sell you batteries on the side of the road?! Like I said, everyone on the telephone & at the shop was friendly & extremely efficient :) Roadside guy was a major creep. He didn't even give me any paperwork :(
Business response:
Hi, there! We will pass this info to Toyota as they are in contact with the companies who assist with Roadside Thank you for your review and enjoy your weekend! Vanessa Clark Custome Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Wonderful experience My lease was ending soon so I went to Toyota Carlsbad to explore my options. Manny was very helpful and very patient in explaining different ways to go for my next car; he answered all of my questions and gave me the time I needed to consider all of them. I walked away with a new lease on a great car and felt like Manny had my back in putting a deal together that I was comfortable with. Great experience at Toyota Carlsbad!
Business response:
Hi, there! Thank you so much for choosing Toyota Carlsbad! I'm pleased to hear Manny went over all of your options and let you make the decision the best suits your needs! Congrats on your new lease! We appreciate you sharing your review! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,433 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open tomorrow at 8:30 a.m.
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