This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Outstanding customer service Great customer service from everyone! They even had people walking around asking if you needed anything! They were able to fit me in on a Monday a couple hours before my scheduled time since I was in the area! I really appreciated that! They even gave a coupon for a car wash in the area since their car wash was down. I never even asked for a wash!
Business response:
Hi, there!! Thank you so much for the kind words! We are truly here for you and want you to feel nice and comfy while you wait here with us! Your satisfaction is our number one priority! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
First Service The Shuttle service drop off was very convenient, as well as, the email reminder that I could schedule the service appointment online. First service didn't take more than a few hours.
Business response:
Hi, there! It's great to hear our complimentary services are convenient for you! That's our goal, keep you at ease and let us handle everything!! Thank you for your review! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
I needed a service on my 1 ye. Warranty Service on warranty took an extra hour from the yime I was originally quoted. I had to reschedule another spot. Because of the service at Toyota Carlsbad.
Business response:
Hi, there! Thank you for the great ratings on the individual components of your experience. We are saddened to see you had to wait an extended amount of time for your vehicle to be serviced, but we appreciate your flexibility. If you would like to further discuss your experience with us, please don’t hesitate to reach out to me directly. Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Rated #1 in San Diego for good reason This dealership had the most inventory and listened which of course is the most important attribute of any sale force. I used the internet department for a low price without all the haggling. Jason Mancini in internet sales was excellent along with Mandy Grudek in Finance. I went to purchase 1 Prius. The experience and product was so outstanding, I went back after 4 days and bought a Prius Prime.
Business response:
Hi, there! Thank you for the great ratings on the individual components of your experience. We are saddened to see you had to wait an extended amount of time for your vehicle to be serviced, but we appreciate your flexibility. If you would like to further discuss your experience with us, please don’t hesitate to reach out to me directly. Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Extremely helpful I had to buy a car unexpectedly and with a loan balance from my other car. I told Jason what I could afford and all the bad news about the other loan and he took it and ran! He got me prices and breakdowns and rolled my old loan in and I had a new car within a day (type, color, budget all what I specified). It really was a hassle free process. Jason is great!!
Business response:
Hi, there! What a great experience to share! Thank you! Jason is awesome and will never run "away"!! Your review brought a smile to my face! Jason has expressed to you what we truly are here at Toyota Carlsbad! A loving caring family! And we welcome you into our family! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Best Experience Ever Hands down the best experience I've ever received at a dealership, really enjoyed the professionalism from Bob Bamoradi (Fleet Manager). Explained all options available enabling me to take advantage of the best deal possible for my situation. Absolutely love my new 2017 Tacoma TRD PRO.
Needs work Carlsbad service center .. My 1st time been here and likely not recommend. When service was done, the service advisor never came out to waiting areas tell you what's going on with the car. They just call you on the phone tell you to pay at the cashier and pickup your car. Most other dealer would even give you a free car wash and vacuum with service but not this one. I would not go back again.
Business response:
I'm sorry to hear about your experience. Please contact me directly. I' would like to look further into your visit and help! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Purchasing a Pre Owned car My exchange with Julio Aquino was excellent. He was professional and respectful. The transaction went smoothly and I am thankful. Truman took over for the financing and made that an easy transaction as well. He worked with me to find a very good finance program.
Business response:
Hi, there! Congratulations on your new vehicle! It's wonderful to hear about your experience with Julio and Truman! Thank you for choosing Toyota Carlsbad! Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Low Stress Car Buying Experience appreciated the no haggel offer before arriving at dealership. Salesperson, Jason was low pressure, informative, genuine and after making the sale took the time to oriented me to all the features of the car. Would recommend others to Jason!
Business response:
Hi, there! You came to the right place for a haggle free experience! Thank you for sharing your kind words of Jason! He is a great addition to our team! Enjoy your new ride and thank you for choosing Toyota Carlsbad. Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 4,762 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com