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Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
Toyota, Carlsbad My experience with Toyota was good thanks to Omar. He was really welcoming and attentive. He was straight to the point and laid out everything to make it easy to understand and see our choices without being pushy. Would recommend working with him the next time you're at Toyota!
Business response:
Hi, there! Thank you so much for sharing your experience with Omar! Your recommendation is the best compliment! I will share your review with Omar today! Have a great weekend and congratulations on your new ride!! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Always Exceptional service Always exceptional. Chien was knowledgeable and always available. The quality and integrity were why I trusted Toyota Carllsbad Service Dept with all my truck maintenance.
Business response:
Good morning! A truly exceptional experience is our goal here at Toyota Carlsbad! It's awesome to hear that is exactly what you received from Chien! You have your trust in the best hands! Thank you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
5 Stars Excellent customer service from drive up through paperwork desk. Appointment Started at scheduled time and was complete in less time than projected. Overall, Very satisfied with Toyota!
Business response:
Hi, Lynn! Thank you for your 5-Star review! We appreciate your feedback! Have a great day! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Recall service All Toyota reps whether seen in person or spoken with on phone were very courteous and helpful. The shuttle service was quick and pleasant; our driver was friendly.
Business response:
Good morning! Thank you for sharing your experience with our on-line community! Glad your recall was taken care of and your experience was pleasant! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great service from Jose Sanchez Toyota was very patient and helpful by working with me on finding the car I wanted and working with my finances. I bought a 2016 Rav 4 and turned in my Prius C and he made the process simple and straightforward.
Business response:
Hi, there! Congratulations on your new Rav4!! I'm pleased to hear Jose made the process seamless for you! Enjoy your new ride! Be sure to share a picture! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
maintenance - oil change always professional, efficient, courteous. This is one of those companies you LOVE to deal with. There is minimal wait, even when cars are backed up.
Business response:
Hi, there! Thank you so much for your feedback! We appreciate you! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Quick Truck Maintenance We were impressed with our afternoon appointment! It was not crowded for a Friday and our truck was serviced in two hours. Jennifer (Barry) was very helpful in getting us through the process. She researched to make sure we still had vouchers to apply. Yes, we would recommend this service center!
Business response:
Hi! Thank you for your feedback and your recommendation! I am very pleased to hear about Jennifer working so diligently to assure you get the best price possible! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Helpful and Professional Allen was very helpful and professional during our service visit. We had several questions and areas of concern. He spent a lot of time discussing and our needs (windshield wiper blades, tires eyc) about our Tacoma.
Business response:
Hi, there! It's awesome to hear about your service visit with Allen! Feel free to make him your go to guy for all of your service needs! See you in about 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great service as usual As is always the case, the service writer, Corrina Hyatt went the extra mile for us, beginning with just getting us an appointment today. From there, she made sure we had everything done that was necessary. She is the best.
Business response:
Hi, there! We appreciate you sharing your experience with Corrina! She is passionate and caring and I'm sure that showed during your visit! I will share your review with her today! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Toyota Carlsbad has a 4.7 star rating with 4,788 reviews.
Toyota Carlsbad is closed now. It will open at 9:00 a.m.
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