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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Always a pro experience the best around Excellent service around. I had a recall to be inspected, they were fast and professional. Will in this department explained in detail what needs to be done. He was also nice enough to check the frame on my Tacoma.
Business response:
Hi! Thank you for your review on our Service Department and Will! Glad to hear we took care of your recall and checked out your frame in one visit! We know your time is valuable and will do what we can to accommodate you! Thank you for choosing Toyota Carlsbad, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
regular maintenance plus leaking transmission excellent - fortunately the leak was covered by warranty, regular oil change every 5,000 miles, tires were 1 year old and needed air- love the scion xB
Business response:
Hi, there! Aren't warranties great! They sure do save you a lot of money! It is so great to hear your service visit went smooth and the leak was covered! Enjoy your XB!! See you in another 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Concerns Erased Alleviated my concerns that something was drastically wrong which stressed me out. In fact, it was a minor item and my stress disappeared when fixed.
Business response:
Hi! What a relief!! I'm so happy to hear you stress disappeared after our service team fixed the problem! They are pretty good at alleviating stress! :) Did you get a chance to have some coffee and a cookie while waiting! Those two together seem to take my stress away! ;) Thank you for sharing your experience with our on-line community! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Always great service I always have great service because Dave Ramstad finds coupons for my use.Never takes advantage of service costs.He's very honest and watches out for me.
Business response:
Hi, there! Coupons are the best!! Dave and the team will always do what they can to get you the best price possible! We appreciate you and want to take care of you! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Excellent as always Dave Ramstad and the rest of the team are excellent as always. Helpful and thorough. Take the extra effort when questions occur and that's appreciated.
Business response:
Hi! Thank you for giving Dave Ramstad a shout-out! We are here for you and take pride in assisting you! Thank you for choosing us as your service center! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
I love this dealerships service dept. I used to use another dealership in my own town, but when I purchased my vehicle from Carlsbad Toyota, I went there. I love their service dept! The waiting room is awesome, as are the employees that work there. It is really a friendly place, treat you like their best friend! I live feeling appreciated, and they let you know you are.
Business response:
Hi, there! Welcome to Toyota Carlsbad! We are so happy to have you here! It's great to hear how much you enjoy our service center! We do appreciate you! See you in about 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great service , responsible, knowledgeable people, BUT I always feel like the dealership is nickel and diming me for any $-amount you can squeeze out of me.
Business response:
Hi, there!! Thank you for your feedback. We are not in the business of "nickel and diming" our customers. You are very important to us! Please contact me at your earliest convenience, I'd like help. Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great service center Friendly, helpful service-writers & staff. Great waiting area with free Wi-Fi, free Starbucks coffee & pastries... sometimes there's even a staff member walking around giving out free warm chocolate chip cookies!!
Business response:
Hi!! Doesn't it feel just like home or a visit to grandma's house! I love when it's cookie time! I grab a cup of tea and head downstairs to see Bob with his plate of cookies! Makes the afternoon great! Thank you for visiting us and leaving a great review! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Fantastic! I was so please with full detail on my 4-runner, was just going to have the mini detail, but Allen explain to me what the technician does w/a complete detail. BIG difference... want to sell suv, looks like brand new! Also, customer service is a 5-star.
Business response:
Hi, there! Awesome to hear you went with the full detail! I'm sure you will get lots of offers on your SUV! Have you checked out our Used Car Department? We have a buyer here on site! Let us know if that is something we can help you with! Thank you for your review! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,433 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open tomorrow at 8:30 a.m.
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