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Toyota Carlsbad

4.7

About this business

Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between! 

Location details

5424 Paseo Del Norte, Carlsbad, CA, 92008, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.74,843 reviews
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Chris Cameron's profile image
Chris Cameron 
8 years ago

Great Experience I took my 2006 Matrix for airbag recall fix. It had just clocked 206,000 miles. Decided to see if I could get into a "gently used" newer car. Scott Jacobi was great in assisting me. Truman Berg was super nice in finance dept. Overall, I'm thrilled with my 2015 Prius! 

Business response:

Wow! What an achievement! 206,000 miles! Congratulations on your "gently used" Prius! I'm sure it is a bit different than your Matrix, but I know you will love it! Send us some photos! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Rav4loveit's profile image
Rav4loveit 
8 years ago

Spectacular service! !!!!!!!! I purchased a 2016 RAV4. This was my first 5000 mile Toyota Care. I loved the personalized service. I was in and out ...... And on my way before I knew it. 

Business response:

Hi! Great to hear! Nothing getting in and out and enjoying the rest of you day! We appreciate your feedback and look forward to seeing you in another 5,000! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 Read less 

kosta's profile image
8 years ago

very fast and good service I had very good experience work with Carlsbad Toyota service. Everything were very fast and good quality work. But I didn't have wash my car. 

Business response:

Hi, there! So great to hear from you! If you ever want us to wash your car, just let me know! I'd be happy to send you a wash certificate! :) Thank you for sharing your feedback, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

cliffmartinez's profile image
cliffmartinez 
8 years ago

Fanatastic car buying experience! I can't thank Toyota of Carlsbad enough for the amazing service they provided me. It was well worth the drive from Sacramento to my old home, Carlsbad, CA, to purchase my new 2017 Toyota Camry SE. If you're in the market for a new car purchase, then look no further than Toyota Carlsbad! I had checked out the local Toyota and Lexus dealerships around Sacramento, however, I got in contact with an old friend, who recommended Toyota Carlsbad and contacting Ivan Mendleson. It was the best advice.... read more

Business response:

Welcome home! Thank you so much choosing that 8-hour road trip to come visit us! You are amazing!!! I know it was Ivan's pleasure to be able to assist in getting you in a 2017 Camry SE! You will just love it!! Al Vargas is very detailed oriented! I'm sure you left here feeling confident with using all the new bells in whistles in your new Camry! We can't thank you enough for choosing Toyota Carlsbad! Please send us some photos!! Happy motoring, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

DarrenR's profile image
8 years ago

30k service Will H. did an excellent job at informing me of all the requirements of the 30k service. The service was done on time with a followup call from Will for pickup. 

Business response:

Hello, Great to hear about your experience with Will! Thanks for sharing! Will looks forward to seeing you at your next scheduled maintenance! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Lysiannep's profile image
Lysiannep 
8 years ago

Quick and efficient Dropped my car off at the dealership and within an hour it was done. The employees here are extremely warm and sincere. Always bring my car to Carlsbad, although I do not live nearby! 

Business response:

Hello, We appreciate you taking the drive to us! Thank you! Fast service is always a plus! Great to hear you were in and out within an hour! See you next time! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Hallie Thompson's profile image
Hallie Thompson 
8 years ago

It's a big center So it's tough to get that personalized experience. Sandra Rabie was wonderful to check in, and very very friendly. My biggest issue is that I've had substandard service, where I asked to have a brake squeak and steering alignment repaired, and it wasn't done. 

Business response:

Hi, there! Thank you for your kind words about Sandra! We appreciate your feedback and I'd like to get more information regarding your visit. Please contact me directly, I'd like to help. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

ChargerDave's profile image
ChargerDave 
8 years ago

"The Best Service Writer/Person-Dave Ramstad" The only reason I go to Toyota Carlsbad is because of Dave Ramstad. He is honest and Sincere. He is there to make sure my car is serviced properly. I don't get service that I don't need. He is very knowledgeable. He will explain everything in detail and shows me all of my options. He is there to make sure my experience at T of C is a pleasant one. Not to just make a buck off of me. Unfortunately I can not say that about other people I have encountered at your dealership. I would ... read more

Business response:

Hi, there! Thank you so much for sharing your feedback with Dave Ramstad! I am glad you have a go-to person for your service needs! I would like to know more about your experience with our Sales team. Please contact me directly at your earliest convenience. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

GKinsanmarcos's profile image
GKinsanmarcos 
8 years ago

Very good service process Service provided by Toyota of Carlsbad is excellent. The appointment can be done online and you get drop off to local places. The service advisor keeps you updated. 

Business response:

Hi, there! We are all about convenience! From setting an on-line appointment to dropping you off by our shuttle service and keeping you informed, we will take care of you! Thank you for your feedback! Enjoy your week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Frequently asked questions about Toyota Carlsbad

How is Toyota Carlsbad rated?

Toyota Carlsbad has a 4.7 star rating with 4,843 reviews. 

When is Toyota Carlsbad open?

Toyota Carlsbad is closed now. It will open at 10:00 a.m. 

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