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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
To the moon and back Experience was as great as flying to the moon and back (just got done watching some NASA stuff). Kevin is a great staff, personable customer service, complimentary wash and coffee was good, I enjoyed my stay there like holiday inn
Business response:
THREE, TWO, ONE..... BLAST OFF!!!! LOL!! What a fantastic review! It is awesome to hear we are just as comfy as the Holiday Inn! Maybe we should create a Toyota Carlsbad Inn! Then you can watch NASA and spend the night! :) Have a great weekend! Thank you for your review! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
car service The young man, Rich Wood, who checked me in was cheerful, professional and very polite. First time I have seen him and he is a keeper. Pete, my service rep, is pleasant, personable and professional....always a pleasure to see him. Service has definitely improved over the first time visited!
Business response:
Hi, there! Thank you so much for noticing our small changes! We will definitely keep Rich! Don't worry! :) As always, thank you for choosing Toyota Carlsbad as your service center! Thank you so much choosing that 8-hour road trip to come visit us! You are amazing!!! I know it was Ivan's pleasure to be able to assist in getting you in a 2017 Camry SE! You will just love it!! Al Vargas is very detailed oriented! I'm sure you left here feeling confident with using all the new bells in whistles in your new Camry! We can't thank ... read more
Great Experience I took my 2006 Matrix for airbag recall fix. It had just clocked 206,000 miles. Decided to see if I could get into a "gently used" newer car. Scott Jacobi was great in assisting me. Truman Berg was super nice in finance dept. Overall, I'm thrilled with my 2015 Prius!
Business response:
Wow! What an achievement! 206,000 miles! Congratulations on your "gently used" Prius! I'm sure it is a bit different than your Matrix, but I know you will love it! Send us some photos! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Spectacular service! !!!!!!!! I purchased a 2016 RAV4. This was my first 5000 mile Toyota Care. I loved the personalized service. I was in and out ...... And on my way before I knew it.
Business response:
Hi! Great to hear! Nothing getting in and out and enjoying the rest of you day! We appreciate your feedback and look forward to seeing you in another 5,000! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 Read less
very fast and good service I had very good experience work with Carlsbad Toyota service. Everything were very fast and good quality work. But I didn't have wash my car.
Business response:
Hi, there! So great to hear from you! If you ever want us to wash your car, just let me know! I'd be happy to send you a wash certificate! :) Thank you for sharing your feedback, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Fanatastic car buying experience! I can't thank Toyota of Carlsbad enough for the amazing service they provided me. It was well worth the drive from Sacramento to my old home, Carlsbad, CA, to purchase my new 2017 Toyota Camry SE. If you're in the market for a new car purchase, then look no further than Toyota Carlsbad! I had checked out the local Toyota and Lexus dealerships around Sacramento, however, I got in contact with an old friend, who recommended Toyota Carlsbad and contacting Ivan Mendleson. It was the best advice.... read more
Business response:
Welcome home! Thank you so much choosing that 8-hour road trip to come visit us! You are amazing!!! I know it was Ivan's pleasure to be able to assist in getting you in a 2017 Camry SE! You will just love it!! Al Vargas is very detailed oriented! I'm sure you left here feeling confident with using all the new bells in whistles in your new Camry! We can't thank you enough for choosing Toyota Carlsbad! Please send us some photos!! Happy motoring, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
30k service Will H. did an excellent job at informing me of all the requirements of the 30k service. The service was done on time with a followup call from Will for pickup.
Business response:
Hello, Great to hear about your experience with Will! Thanks for sharing! Will looks forward to seeing you at your next scheduled maintenance! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Quick and efficient Dropped my car off at the dealership and within an hour it was done. The employees here are extremely warm and sincere. Always bring my car to Carlsbad, although I do not live nearby!
Business response:
Hello, We appreciate you taking the drive to us! Thank you! Fast service is always a plus! Great to hear you were in and out within an hour! See you next time! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
It's a big center So it's tough to get that personalized experience. Sandra Rabie was wonderful to check in, and very very friendly. My biggest issue is that I've had substandard service, where I asked to have a brake squeak and steering alignment repaired, and it wasn't done.
Business response:
Hi, there! Thank you for your kind words about Sandra! We appreciate your feedback and I'd like to get more information regarding your visit. Please contact me directly, I'd like to help. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,192 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open at 10:00 a.m.
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