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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
2015 Tundra service A mouse got under my hood and chewed on one of my injector wires. Toyota service got me in fast, dealt with my insurance and got it fixed fast.
Business response:
Oh, no!! A mouse!??! I'm very pleased to hear we were able to assist you quickly and smoothly! Let us know if you need any mouse traps!!! :) Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Fabulous, personal service! Steve Guerrero and his colleague Molly have gone above and beyond in the customer service they provide -- each of them deserves five stars! I will definitely continue returning to Toyota for service
Business response:
Hi, there! You had the pleasure of our dynamic duo! Steve and Molly! Thank you so much for your kind words! I will be sure to share your review and satisfaction with them today! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Scheduled maintenance of my new Tacoma Sport 4X4 No appt as I had just driven up from Baja, no problem. Everyone was courteous and extremely helpful. And I enjoyed using the free internet.
Business response:
Hi, there!! Baja!! Wow!! Thank you so much for taking the trip to visit us! I hope you also took advantage of our complimentary Starbucks and cookies!! We do appreciate you! Come say hi when you are in the neighborhood again! Have a fabulous weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Excellent customer service This is my third Prius bought from Toyota Carlsbad. Great cars and outstanding customer service. Jason Mancini was very patient and did a great job explaining how all of the features worked. Highly recommend Toyoto Carlsbad.
Business response:
Hi, there! We appreciate your continued patronage! Congratulations on your third Prius! Those are great cars!! I will be sure to pass your kind words onto Jason today! Thanks you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great customer service by Steve Guerrero When we go Steve makes sure we get what we requested and even checks other items. Last visit found a leaking strut and got covered under warranty. Great service.
Business response:
Hi! What a great review! Thank you for sharing your visits with us! Steve is awesome! He will always ensure your service visit is thorough! Aren't warranties awesome!? It's always nice to save some money!! :) Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Routine maintenance Good job as usual....Toyota of Carlsbad. Like that more changes are happening to make service even smoother....i.e. new car line Thank you for always doing a great job....it shows in your happy employees. Keep up the great work. The Kubo family
Business response:
Hi, there! Thank you so much for acknowledging our efforts! It's great to hear our changes are making a positive difference in our drive and making your visits here that much for convenient! Thanks again to you and your family! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Best Toyota Dealer Everyone knows that Toyota makes better cars than anyone. And when it comes to dealerships there is none that compares to Toyota of Carlsbad. They are huge so they have a great selection. They don't try to pressure you or con you. Their manager Ivan sets a tradition of integrity that pervades the dealership. I have done business with them several times and have never been disappointed. Even though there are at least 10 Toyota dealerships that are closer to my house, I will continue to make the drive to Toy... read more
Business response:
Hi, there! Thank you so much for your kind words! Ivan is the best GM we could ask for! Just as you stated, he sets the tone with integrity and pride! We are thankful for customers such as yourself! Enjoy your new ride and thank you so much for your review! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Friendly service Really good knowledgeable friendly service. One of the best car buying experiences I've had. Answered all of my questions and was able to hit the number I needed to hit. Felt no pressure and all was done quickly.
Business response:
Hi, there! Thank you so much for sharing your experience with us! You came to the right place for a no pressure buying experience! We are here for you! Enjoy your new ride!! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Friendly, caring service Went in for a regular scheduled service on my 2005 Prius. Found out that my tires were suffering from rot. Glad they found it before I had an accident. Also replaced a leaking water pump. All repairs done in one day with a great hand wash inside and out. Thank you Dave.
Business response:
Hi, there! Thank you so much for choosing us as your Service center! I am happy to hear that we took care of your tires and water pump! We want you safe and happy! We appreciate your feedback! See you next time! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,433 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is closed now. It will open tomorrow at 8:30 a.m.
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