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Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
The experience was great, successful and fruitful! This place is so great! In one day, I drove home in the car of my dreams! Martin Suarez, Sales Consultant, is very kind, friendly, patient, honest, thoughtful, and full of integrity! I highly recommend visting Toyota Carlsbad! I am so happy with my Prius!
Business response:
Hi, there! Congratulations! You must be over the moon to have the car of your dreams! :) I will share your review with Marin and team today! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great,service! Everyone at Toyota Carlsbad is friendly, courteous, helpful, and professional. I have purchased and serviced all my cars here for the past 17 years. I wouldn't go anywhere else. Came in for a regular service for my 2000 Camry and purchased a new one. Ruben was wonderful!
Business response:
Hi, there! Wow! 17 years! You're amazing!! Thank you for choosing Toyota Carlsbad as your dealer and service center! We appreciate you! How do you like your brand new Camry?! Be sure to send us some photos! We love seeing our guests with their new rides! :) Congratulations and thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great service! Fantastic across the board. All employees from intake to cashier were great. Ronald was friendly and helpful as an advisor. Adrianna's friendly and helpful as well as a cashier.
Business response:
Hi, there! Thank you so much for your kind words! I will share your review with Ron, Adrianna, and team today! Have a great evening! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
VIP service Actual service time was less than estimated and service personnel as well as cashier was excellent. I will go back for service as well as possible new vehicle
Business response:
Hi, there! Less of a wait is always great! Thank you for your feedback, and yes, please come visit us when you are ready for a new ride! We are happy to assist you! Have a great weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great time management and customer service I had my 10k service done today. As soon as I arrived an associate was at my vehicle preparing it for service. Literally zero waiting. I took the complimentary shuttle to the mall and received a phone call in about an hour letting me know the service was complete, the findings of their inspection during servicing, and that my vehicle was ready whenever I was. I took the shuttle back and was able to immediately receive my vehicle and carry on with my day. At no point in time did I fe... read more
Business response:
Hi, there! What a fantastic review to read! It's awesome to hear about your experience! Zero waiting is great! Sounds like you got some shopping in too! What could be better than that!!? Thank you so much for sharing your visit with us! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
All around 5 star service! Cindy in sales is an awsome person! I chose Toyota over Honda because of her help and patience. I wish I came here before I bought my BMW)
Business response:
Hi, there! Thank you for your kind words on Cindy! We are so very happy you chose us too! :) Feel free to check out our Used Car Department, they will be happy to look at your BMW if you would like another Toyota!! ;) Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Wow! Carlsbad Toyota From the moment I drove in to the service lane to the moment Tony told me my car was ready, the entire staff, and lounge area, were wonderful. Look forward to my next appointment. Excellent job!!
Business response:
Hi, there! We look forward to seeing you on your next appointment too! ;) Thank you so much for sharing your wonderful experience with us!! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Straight forward people no B.S like other dealships My salesman Marko offered me a great deal on a premium truck asked if I could sleep on it he said no problem I shopped all over down which turned out to be waste of time. No one else in town offered that model and trim for what he quoted me and they worked with my credit didn't give me any run around stuck to the original offer and even though vehicle was more costly then I wanted to spend I'm so glad I got the one he showed me it was a perfect fit! Can't go wrong with thes... read more
Business response:
Hi, there! So great to hear you got exactly what you were shopping for! We are always here to work with you and get you in the vehicle that you love! No pressure, ever! Thank you so much for choosing to shop with Toyota Carlsbad! Send us some photos! We love to see our guests with their new vehicles! Have a great weekend and stay dry! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Long time customer very disappointed I have been long time customer and always serviced my cars at Carlsbad toyota. I will never return for service or buy another car from Carlsbad toyota. Disappointed.
Business response:
We are sorry to hear about this experience. We value you and would like more feedback. Please contact me directly so I can look further into your repair order. Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Toyota Carlsbad has a 4.7 star rating with 4,762 reviews.
Toyota Carlsbad is closed now. It will open at 10:00 a.m.
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