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Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 8:00 p.m. | |
Tue | 8:30 a.m. to 8:00 p.m. | |
Wed | 8:30 a.m. to 8:00 p.m. | |
Thu | 8:30 a.m. to 8:00 p.m. | |
Fri | 8:30 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
In and Out Today I returned for a periodic servicing. I saw Corinna and was in and out in an hour or so. I appreciate the quick service and Corinna's professionalism.
Business response:
Hi, there! That is so awesome to hear! Great timing!! I will share your review with Corinna and team! Hearing from you will bring big smiles to their faces! Thank you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
New to Toyota family Jason Mancini, best salesman I've ever worked with! Got me a great price and beat our two dealerships! Finance was a little shady! Double check the math!
Business response:
Hi, there! Welcome to our Toyota Family! We appreciate the kind words for Jason! Please reach out to me regarding your visit with finance. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Go see Steve Robles!!! Great Experience!!! If you are in need of a car and want an honest, friendly, no pressure sales person, Steve Robles is your local Toyota guy!!! Very knowledgeable.
Business response:
Hi, there! Thank you so much for your review on Steven Robles! You have described him perfectly! He certainly appreciates your kind words. Thank you for choosing Toyota Carlsbad! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great Experience Dara was great! He was extremely helpful and knowledgeable. He made car shopping fun and stress free! I also enjoyed the Toyota environment, everyone seemed friendly.
Business response:
Hi, there! Fun and shopping!! What could be better than that? ;) Thank you for sharing your experience with Dara! We are proud to have him on our team! Be sure to share photos of you and your new ride on our FB page! We love to celebrate with our customers! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Trade in vehicle Duff joy is a salesperson that I trust and respect. He helped me locate the perfect vehicle for me at the price I was looking for. I will come back and work with him again along with recommending others to see Duff
Business response:
Hi, there! Thank you for sharing your experience with Duff! He greatly appreciates your recommendation! We appreciate you choosing Toyota Carlsbad to make your purchase. Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Poor experience I was very disappointed in the condition of my vehicle upon return. The rear vents had been opened and not closed. Luckily I noticed before the next rain or my interior would have gotten wet. There were several items that had been removed from the glove box and were strewn around on the floor of the passenger side. Also my seat was tilted back and the lumbar was changed. I have never had so many problems after a simple oil change. I know they checked the vents and cabin filter but the vehicle should be return... read more
Business response:
Hi, there! I'm sorry to hear about your experience when picking up your vehicle. I have reached out to our service department for further details. Please contact me directly at your earliest convenience. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Completely Satisfied Brought Sienna for recall/warranty service--replace cracked dashboard. Because the job would take 4 hours and the shuttle wouldn't work into my schedule, Ron offered me a rental car. That is what I call really taking care of your customers--not only did I get a free new dashboard, I had the use of a free rental car. Thank you Toyota!
Business response:
You are most welcome from all of us here at Toyota Carlsbad! We are here to take care of you! I'll be sure to share your feedback with Ron today. He will be thrilled to hear about your experience! Enjoy your new dashboards! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
4Runner Excellent customer service and most of all excellent technician. I have been taking my 4Runner there for 17 years, but I never have any problem.
Business response:
Wow! Seventeen years!! Thank you so much for your loyalty! Come check us out at New Car Sales next time!! I have a coffee mug with your name on it! Thank you for your feedback! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Satisfied Customer! This location has a ton of volume but they keep their customers moving and always deliver. It can be a little slow initially due to a long line of cars but once you sit down with your advisor, it's always painless.
Business response:
Hi, there! Thank you so much for your feedback and for recognizing our efforts to keep your wait time to a minimal. We appreciate your feedback and look forward to servicing you again! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Toyota Carlsbad has a 4.7 star rating with 5,178 reviews.
Toyota Carlsbad is closed now. It will open at 8:30 a.m.
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