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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Great service / kind people Work after accident on Camry -Hoped one tire rim but Ron B was able to explain why and where there was more damage and gave me advice and patience!. had to come back two more times - but he was fast and helpful each time and communicated the info well. The greeters at the front of the service waiting area are nice and helpful too! Love that. Overall kind and friendly experience with a bummer of an accident. Thank you!
Business response:
Hi, there! Oh, man!! I'm sorry you had to come back a few times. Thank you so much for your patience and understanding. Ron certainly does not want to put you out of your way. We appreciate your feedback. Thank you for sharing with us! Have a great week, this weather is great! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Very satisfactory John Lagudis salesman throughly answered my questions about my two target cars, Prius & Yaris, he was proactive in feature highlights + comparison with similar trims. Not pushy at all, respectful, and waited for us,wife and I, to reach our decision.
Business response:
Hi, there! Thank you for your kind words! John has been with us a long time! He is very knowledgeable and detail oriented. So what car did you get?! Prius or Yaris!? Be sure to tag us in a photo!! We love to celebrate with our customers! Have a great week! Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Excellent!!! Thr service was done fast, the staff was very friendly, and courteous. The service advisor took the time to explain everything in detail and answer all my questions.
Business response:
Hi, there! It's awesome to hear about your service visit! Thank you so much for sharing your experience with us! We appreciate you choosing Toyota Carlsbad to service your vehicle! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great Experience I called Jose the day before and went over some options. He was very helpful and made my experience there very easy and comfortable. Thanks for all the help!
Business response:
Hi, there! Thank you so much for your feedback! You are most welcome! Be sure to send us in some photos of you and your new car! Thank you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
What a Joke! Long story short... I purchased a certified used Camry from Toyota of Carlsbad that had a nail in the tire. I waited for an hour and a half for someone at the service shop to contact someone at the dealership (across the freeway). Richard Wood kept telling me that they left messages and they were waiting for a call back. After an hour and a half of waiting I had FINALLY had enough. I used my cell phone to get the salesman, Alex N. on the phone... he then put me in touch with Dana (the manager). Why was this so d... read more
Business response:
Hi, Mitch- I have reached out to the phone number on file. I would like to discuss your visit further. Again, I apologize for the experience you had. Please reach out to me directly so I can help. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Billing invoice in error - could not get it corrected. My invoice was in error. Duplicate billing for oil change. Many phone calls., No help. Nobody knows how to issue a credit. Phone calls not returned. Service manager did not return call. Was even told to call my bank to get help for credit for oil change at Toyota ??? Worst service I have ever experienced. My old Toyota truck going some where else.
Great help thanks to Charles Charles was helpful and knowledgable. He wasn't just trying to get a sale. I greatly appreciate all his time and effort. Plus his advice and input.
Business response:
Hi, there! What a kind review, thank you!! I know Charles only had your best interest in mind. :) Thank you so much choosing Toyota Carlsbad and leaving us a review! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
In and Out Today I returned for a periodic servicing. I saw Corinna and was in and out in an hour or so. I appreciate the quick service and Corinna's professionalism.
Business response:
Hi, there! That is so awesome to hear! Great timing!! I will share your review with Corinna and team! Hearing from you will bring big smiles to their faces! Thank you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
New to Toyota family Jason Mancini, best salesman I've ever worked with! Got me a great price and beat our two dealerships! Finance was a little shady! Double check the math!
Business response:
Hi, there! Welcome to our Toyota Family! We appreciate the kind words for Jason! Please reach out to me regarding your visit with finance. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 4,762 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is open now. It will close at 7:00 p.m.
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