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Toyota Carlsbad

4.7

About this business

Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between! 

Location details

5424 Paseo Del Norte, Carlsbad, CA, 92008, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.75,192 reviews
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Tizzy's profile image
8 years ago

Pre Buy Inspection Service writer Jeff was excellent at explaining what would be done in the inspection and the issues that were found. He was very friendly and professional. 

Business response:

Hi there, Thank you for sharing your experience with Jeff! Glad to hear he answered your questions! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Esman's profile image
8 years ago

Great visit Service writer Allen Marquez went above and beyond to make sure my visit was pleasant and highly respects customers time. Great job Toyota Carlsbad Service. Thank You Abed Toby Esman 

Business response:

Hi there, You are so very welcome! And thank you for choosing us! I will be sure to pass your review on to Allen today! Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

1217's profile image
8 years ago

Mi Casa Toyota Bought my Yaris from you and availed of your service exclusively since then. Most recently, you repaired damage without delay thanks, yet again, to our superb Pete Bennett. 

Business response:

mi casa su casa! ;) Glad to hear we repaired your Yaris quickly! It's always great to be back on the road! Thank you so much for your review! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

justanotherdriver's profile image
justanotherdriver 
8 years ago

Experience with Toyota Carlsbad Service Department Very thoughtful of the customers while they are getting service. May be more expensive than if we shopped around, but feel well looked after for my circumstances. 

Business response:

Hi there, You came to the right place! We are a relaxed and friendly family environment and will always tend to your needs! We are pretty comparable with our prices. And we only use Toyota Certified parts installed by Toyota trained technicians! So rest assured you are receiving quality with your repairs and maintenance! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Sheboss's profile image
8 years ago

Great Everyone we felt with was excellent. Very professional. And we got a great deal. I planned on getting a used car but got a new lease car instead. 

Business response:

Hello! Congratulations! It's always nice to get more than what you came in for! :) Enjoy your new ride!! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Sunnyscion13's profile image
Sunnyscion13 
8 years ago

Molly Martin I wrote a review saying that I continue to have my Scion XD serviced in Carlsbad because Molly Martin has been an excellent agent. The entire facility is very comfortable and efficient.. What more can I say. 

Business response:

Hi there, Nothing more needs to be said! What a compliment! Molly is fabulous! She is my go-to gal!! Thank you so much for choosing Toyota Carlsbad as your service center! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

James Coleman's profile image
James Coleman 
8 years ago

Took care of me, even though I messed up the appointment I got a coupon in my in basket from Escondido Toyota and thought it was Carlsbad Toyota. So, I called them and got an appointment, then showed up at Carlsbad. They obviously couldn't find me on the appointment list when I got there. When the service rep looked at my printed out coupon he looked at me kind of strange and said he could give a discount, but the coupon said 4 cyl. not 6 cyl, which I have. When I finally figured out that he had a coupon for a different deal... read more

Business response:

Hi, there! Well, everything happens for a reason! :) I'm so happy you came into Toyota Carlsbad, kind of by mistake! Ronald is awesome and will always take care of you! Coupons are great! Glad we are here to assist you! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Canela2222's profile image
Canela2222 
8 years ago

Very good customer service the best Very good customer service, the best I ever had, good prices, very friendly staff, and a large selection of cars to choose from. Last thing to mention very fast service 

Business response:

Hi, there! I love that you had the best experience ever, here with us at Toyota Carlsbad! So exciting! We appreciate you! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Poolman99's profile image
Poolman99 
8 years ago

Easy,fast, great and informative I made an appointment. I was taken care of quickly. Everybody was friendly. No pressure to get more work done. They informed me of some potential problems to take care of in the future. And my car was ready and waiting when I came to pick it up. 

Business response:

Hi, there! Thank you for making an appointment with us! That is always the best way to get your car serviced in a timely manner! Feel free to contact Allen when you are ready to take care of those suggestions! Enjoy your day! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Frequently asked questions about Toyota Carlsbad

How is Toyota Carlsbad rated?

Toyota Carlsbad has a 4.7 star rating with 5,192 reviews. 

When is Toyota Carlsbad open?

Toyota Carlsbad is open now. It will close at 7:00 p.m.  

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