Toyota Carlsbad's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Toyota Carlsbad

4.7

About this business

Location details

5424 Paseo Del Norte, Carlsbad, CA, 92008, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.75,433 reviews
Select a rating
hello's profile image
hello 
10 years ago

22k SERVICE Very Satisfied Customer, Great Customer Service, Timely Turn Around Thank You ( do0 not have any more comments, this is very Frustrating and tends to discourage leaving Feedback 

Business response:

Hi, there! Thank you so much for taking time out of your day to leave us your feedback! We do appreciate you! Happy Labor Day! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

tacoma4x2's profile image
tacoma4x2 
10 years ago

great job thanks to Kevin Laird Kevin Laird is the man! awesome customer service, that's why I would recommend this service center. He the reason i keep coming here, very friendly and kind. 

Business response:

Hi, there! It's so great to hear about your experience with Kevin!! We appreciate your recommendation! Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

rzrgrl's profile image
rzrgrl 
10 years ago

Toyota Care 20K Check & Oil Change This service center is top notch because it caters to the needs of the customers and does reliable, quality workmanship every time. I highly recommend the Toyota Service Center in Carlsbad and the dealership too. I bought 2 new cars here. Signed, A Loyal Satisfied Customer 

Business response:

Hello there, Loyal Satisfied Customer! Thank you so much for choosing Toyota Carlsbad as your service center and choice of purchasing!! We are more than happy to provide you with top notch service! We appreciate your feedback. Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

RusMan's profile image
RusMan 
10 years ago

Lots of help Toyota Carlsbad service department is top notch. There are tons of staff to assist you and the service is done fast. The waiting area is cool too. Food, internet, parts, etc... 

Business response:

Hi, there! Glad you enjoy our lounge! It is an experience! ;) We appreciate your review! See you next time, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Robin's profile image
Robin 
10 years ago

New key It took less time than anticipated and cost less than quoted and the people were friendly. What more could you want? Excellent service and a comfortable waiting area. 

Business response:

Hi, Robin! Sounds like you had an awesome visit with us!!! Thank you for sharing your experience with us. If there is something you find that you want, just let us know! Have a great day, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Midge Martin's profile image
Midge Martin 
10 years ago

Oh, my! Baby doll! Far out! Cookin'! Excellent in every way As always, Toyota came through with excellent service...from the very first person to the last! I've been a Toyota user since 1987 with a 1985 Toyota MR-2. LOVE my Scion FR-S. Even though a recent auto magazine reviewed the Toyota 86 because of the demise of the FR-S, I know I am driving an endangered species, also because it is a stick shift! Love 

Business response:

Hi, there! FABLOUS!!! Enjoy your Scion FR-S, stick shift! You do have a one of a kind ride! Keep if forever!! :) Scion has retired but Toyota will always be here! Thank you so much for sharing! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Toyotaguy's profile image
Toyotaguy 
10 years ago

Great Overall Experience Great dealership experience overall. Was able to order and have delivered the exact new vehicle I wanted. Was able to negotiate what I needed for my trade in to make the purchase of my new vehicle possible. Everyone I dealt with, especially Cindy Langlois, were very helpful and couteous and made my purchase of a new Toyota Tacoma quite easy. 

Business response:

Hi, there! Thank you so much! Cindy thanks you too! Come back anytime for some coffee with Cindy! ;) Enjoy your new Tacoma and congratulations! Amber Morris Customer Relations amorris@toyotacarlsbad.com 

racosta760's profile image
racosta760 
10 years ago

Excellent Customer Care My service rep, Kevin Laird, went above and beyond. I took the car in for service. Turns out that a one of the parts needed to complete the service had to be ordered. Unfortunately, some snafu occurred in transit. I called Kevin and he was on it. This is second car we've bought through and had serviced at Toyota Carlsbad. Top Notch. 

Business response:

Hi, there! That sounds just like Kevin!! Thank you for sharing your experience with him! Glad to hear Kevin worked out the mishap. Sorry to hear that happened! Thank you for choosing Toyota Carlsbad!! Have a great weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Mello1's profile image
Mello1 
10 years ago

Awesome experience Very good experience purchasing a new vehicle. The salesperson was very knowledgeable with the features of the vehicle. Everyone was very pleasant to work with in the final transactions. 

Business response:

Hi, there! Congratulations on your new vehicle! We are excited that you chose Toyota Carlsbad! I'm sure you had a ball with Lou!! :) Thank you for your review, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Frequently asked questions about Toyota Carlsbad

How is Toyota Carlsbad rated?

Toyota Carlsbad has a 4.7 star rating with 5,433 reviews. 

When is Toyota Carlsbad open?

Toyota Carlsbad is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com