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Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
great job thanks to Kevin Laird Kevin Laird is the man! awesome customer service, that's why I would recommend this service center. He the reason i keep coming here, very friendly and kind.
Business response:
Hi, there! It's so great to hear about your experience with Kevin!! We appreciate your recommendation! Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Toyota Care 20K Check & Oil Change This service center is top notch because it caters to the needs of the customers and does reliable, quality workmanship every time. I highly recommend the Toyota Service Center in Carlsbad and the dealership too. I bought 2 new cars here. Signed, A Loyal Satisfied Customer
Business response:
Hello there, Loyal Satisfied Customer! Thank you so much for choosing Toyota Carlsbad as your service center and choice of purchasing!! We are more than happy to provide you with top notch service! We appreciate your feedback. Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Lots of help Toyota Carlsbad service department is top notch. There are tons of staff to assist you and the service is done fast. The waiting area is cool too. Food, internet, parts, etc...
Business response:
Hi, there! Glad you enjoy our lounge! It is an experience! ;) We appreciate your review! See you next time, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
New key It took less time than anticipated and cost less than quoted and the people were friendly. What more could you want? Excellent service and a comfortable waiting area.
Business response:
Hi, Robin! Sounds like you had an awesome visit with us!!! Thank you for sharing your experience with us. If there is something you find that you want, just let us know! Have a great day, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Oh, my! Baby doll! Far out! Cookin'! Excellent in every way As always, Toyota came through with excellent service...from the very first person to the last! I've been a Toyota user since 1987 with a 1985 Toyota MR-2. LOVE my Scion FR-S. Even though a recent auto magazine reviewed the Toyota 86 because of the demise of the FR-S, I know I am driving an endangered species, also because it is a stick shift! Love
Business response:
Hi, there! FABLOUS!!! Enjoy your Scion FR-S, stick shift! You do have a one of a kind ride! Keep if forever!! :) Scion has retired but Toyota will always be here! Thank you so much for sharing! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Great Overall Experience Great dealership experience overall. Was able to order and have delivered the exact new vehicle I wanted. Was able to negotiate what I needed for my trade in to make the purchase of my new vehicle possible. Everyone I dealt with, especially Cindy Langlois, were very helpful and couteous and made my purchase of a new Toyota Tacoma quite easy.
Business response:
Hi, there! Thank you so much! Cindy thanks you too! Come back anytime for some coffee with Cindy! ;) Enjoy your new Tacoma and congratulations! Amber Morris Customer Relations amorris@toyotacarlsbad.com
Excellent Customer Care My service rep, Kevin Laird, went above and beyond. I took the car in for service. Turns out that a one of the parts needed to complete the service had to be ordered. Unfortunately, some snafu occurred in transit. I called Kevin and he was on it. This is second car we've bought through and had serviced at Toyota Carlsbad. Top Notch.
Business response:
Hi, there! That sounds just like Kevin!! Thank you for sharing your experience with him! Glad to hear Kevin worked out the mishap. Sorry to hear that happened! Thank you for choosing Toyota Carlsbad!! Have a great weekend! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Awesome experience Very good experience purchasing a new vehicle. The salesperson was very knowledgeable with the features of the vehicle. Everyone was very pleasant to work with in the final transactions.
Business response:
Hi, there! Congratulations on your new vehicle! We are excited that you chose Toyota Carlsbad! I'm sure you had a ball with Lou!! :) Thank you for your review, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Good experience Sales person Ernan was easy to work with and was not pushy. Aaron in finance was also easy to work with. As always, do your homework before going to the dealer.
Business response:
Hi, there! It's great to hear your feedback! Ernan is pretty easy going! He just goes with the flow! Never pushy. Aaron is awesome too! You had a great duo! Thank you for sharing your experience with them! Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,192 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is open now. It will close at 7:00 p.m.
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