This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Toyota Carlsbad
- Car Dealers
- Carlsbad, CA
About this business
Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between!
Location details
5424 Paseo Del Norte, Carlsbad, CA, 92008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I had a good service experience. I had coffee and donuts that was included with the service which made the wait time bearable. The wait time didn't seem as long as the last time I took the car for its regular maintenance.
Business response:
Hi Paul, Thank you for sharing your experience! We do want you to be comfortable and occupied while you wait. Have you checked out our new book shelf? Take a book leave a book! Some good reads there!! Glad you enjoyed your coffee and donuts. If you happen to visit us later in the day, be sure to grab a fresh baked cookie from Bob! Enjoy your week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Excellent Service Quick, complete, professional. Work was done to my satisfaction as always. Employees courteous and helpful, and my car runs beautifully. I plan to keep it until it reaches 250,000 miles.
Business response:
Hi, Mary-Lynn! Thank you so much for your review! Please let us know when you reach 250,000! I bet you will get even more of out your Toyota!! ;) Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Second and third purchase, great staff, no bs. Second and third purchase, one new and one used. Great staff without the bs. Nice facilities. A lot of the same staff was there from my first purchase 7 years ago, which is very comforting to deal with recognized faces.
Business response:
Hi, there! Thank you for choosing Toyota Carlsbad! You will find a lot of our staff have been here for many many years! We are a family here! Hope you are enjoying your new and used cars! Thanks again, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Good Service visit I took my Tacoma in today for it's first service and it was a smooth process. The coordinator helped me with my extra concerns and even included vacuuming my truck after I responded with surprise that vacuuming wasn't included in the free car wash.
Business response:
Hi, there! Yay!! We love surprises! I'm very happy to hear your first service visit was a great one! Our goal is to keep a smile on your face and ensure your vehicle is serviced in a timely manner. Thank you for choosing Toyota Carlsbad, enjoy your new Tacoma! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Routine maintenance led to purchase of new car I brought my 2005 Corolla in to the Service Center for routine maintence. While waiting for the work to be done I was given information about Toyota's 2517 PerfectUograde Program. As a result, I left the Service Center with a new 2016 Corolla. Although I had been thinking about getting a new car, it was probably not the smartest way to buy one!
Business response:
Hi, there! Congratulations on your upgrade! Our Upgrade program is a very smart way to get into a new vehicle. Sometimes repairs out way the value of your car and it's just time!! That is when our Upgrade team can help! Thank you for sharing your experience with our Upgrade team! Be sure to post a picture of your new ride on our Facebook page!!! Have fun, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
good customer service I did not feel pressured while dealing with Moe. He was very patient with me and worked hard to get me an acceptable deal. It was a long day and I was very tired after hours of negotiating but it was worth it because I feel happy with the car.
Business response:
Hi, there! It's great to hear you are one happy customer!!! Moe is very patient and will work to get you the best deal possible. Congratulations on your new ride!! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Always good service. Very professional and efficient for a large busy car service. Kevin provides excellent service. I am very pleased with Toyota if Carlsbad and have been since we purchased the vehicle there 4 years ago.
Business response:
Hi, there! We appreciate you sharing your experience with Kevin and our Service Center. We are thankful for your loyalty. Cheers to another 4 years! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Always Great Service I'm always pleased with the service I've receive at Toyota Carlsbad. I became a Toyota owner eight years ago and have had my two vehicles serviced here exclusively. I feel they inspect both vehicles thoroughly but never recommend unnecessary maintenance just to make a buck. Corinna has been my service advisor for a while now and I'll continue requesting her. She really is terrific, friendly and knowledgeable. She gets me in and out in the estimated time frame, her cost estimates are accurate and she make... read more
Business response:
Hi, Bob! Thank you so much for your loyalty over the years! We do appreciate you! Corinna is awesome! Thank you for sharing your experience with her! Enjoy the rest of your week, Bob!! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
In and Out Corinne was awesome! She gave me a time frame to help me get in and out due to some other obligations I had. I will be requesting her in the future. I am giving my feedback for today's visit only. My last visit would not have scored this high.
Business response:
Hi, there! Thank you for your 5-Star review with Corinne! We know your time is valuable and communication is key! If you would like to provide me with feedback from your previous visit, please don't hesitate to contact me directly. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795
Frequently asked questions about Toyota Carlsbad
How is Toyota Carlsbad rated?
Toyota Carlsbad has a 4.7 star rating with 5,192 reviews.
When is Toyota Carlsbad open?
Toyota Carlsbad is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com