Toyota Carlsbad's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Toyota Carlsbad

4.7

About this business

Welcome to Toyota Carlsbad! We are looking forward to serve you with the relaxed and friendly service we have been known for since 1972! This year we have pledged to treat each of our guests to the Toyota Carlsbad Loving Care, TCLC, way of doing business. TCLC is an array of full-service amenities for your complete satisfaction. Whether you are in the market for a new or pre-owned vehicle, or need an oil filter, we're here to take care of your needs from purchase to service and everything in between! 

Location details

5424 Paseo Del Norte, Carlsbad, CA, 92008, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.75,222 reviews
Select a rating
Tracylunapalis's profile image
Tracylunapalis 
9 years ago

35000 service Thank you Toyota and the service staff starting with the service manager on down all the way down to the cashier very professional and friendly and prompt service thank you Toyota for a job well done. 

Business response:

Hi, there! You are so welcome! And thank you for choosing Toyota Carlsbad Parts and Service! We appreciate you taking time out of your day and leaving us a review! Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Corolla's profile image
9 years ago

Speedy courteous service Very professional. Friendly and fast service. Salespeople very forth right on what I was getting for my trade in and new car. Very satisfied with service and car. 

Business response:

Hi there, Thank you for sharing your experience! You will always receive honest service here at Toyota Carlsbad! We want you to feel confident in your decision and know you always have someone available, just a phone call away. Congratulations on your new vehicle! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Usedcarbuyergreatservice's profile image
Usedcarbuyergreatservice 
9 years ago

Mark was great Quick and easy super helpful mark went above and beyond and finance was able to lower my rate from9.9 to 4.9 apr Thanks again I will be back to the used Toyota Carlsbad to see mark again when I need another car also got a great warranty 

Business response:

Hi, there! Your experience does sound great! ;) And finance saved you some extra money on your APR! Awesome!! We will see you on your first scheduled maintenance visit! Thank you for choosing Toyota Carlsbad. I'll be sure to share your review with Mark today! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

davidmfoley's profile image
davidmfoley 
9 years ago

Friendly and Timely It was a very professional and timely experience. From the time I drove up to the Service Department, the Service Advisor, The Cashier, and the Service person on checking me out, my experience was very professional. 

Business response:

Hi, there! Thank you for your review with our Parts and Service center! We appreciate you! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Happy Customer's profile image
Happy Customer 
9 years ago

Fast, competent, friendly service. Last week my Prius would not start. I had it towed to Carlsbad Toyota service at 2:30 PM and it was diagnosed, serviced and ready for pickup by 5! Chien the service manager called me and kept me informed about what the problem might be. I was very worried but I got good news that it just needed a new auxiliary battery. I would recommend Carlsbad Toyota service. I felt that they were very professional, friendly and very competent. A worrisome experience turned into a worry free service . Tha... read more

Business response:

Hi there, I am so happy to hear we took care of your Prius in just a few hours. No worries while you are here at Toyota Carlsbad! We will take care of your vehicle and you! See you next time on you regularly scheduled maintenance. Best, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

auds123's profile image
9 years ago

Excellent experience I heard great things from my sister as she & my brother-in-law's family had all bought there new cars at this location. I drove in with my beat up old Saturn & drove out with my new 2016 Toyota Camry. Mauricio helped me, he was very friendly & articulate. Helped me with a great deal. 5 stars from me! 

Business response:

Hi there, Congratulations on your new 2016 Toyota Camry! What color did you get? I know you will love driving your Camry! Mauricio is pretty awesome, I'm sure he answered all of your questions and ensured you felt confident in your decision. Welcome to our family! Wishing you many miles, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

ScionXD's profile image
9 years ago

SERVICE DEPARTMENT the BEST I have bought two cars from Carlsbad Toyota, and only use there service dept. work is done well and quickly............... Each time I have brought my cars from Duff and all together we have bought 7 brand new cars from Duff........... 

Business response:

Hello there! Thank you so very much for your loyalty to Toyota Carlsbad, Duff, and our Service Department! We appreciate you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

designerwithin's profile image
designerwithin 
9 years ago

Great service! Thanks guys, just a loose cable and back on the road! Kevin Laird is a very genuine good guy to work with, I would definitely reccamend Toyota of Carlsbad for your service needs. =D 

Business response:

Hi! It is so great to hear you were back on the road quickly! Just a loose cable, that must have eased your mind a bit!? Thank you so much for sharing your experience with Kevin Laird. I will share your review with him today! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

#1Trumpet's profile image
#1Trumpet 
9 years ago

Looking for a used van I have purchased 4 vehicles from Carlsbad Toyota, David Flagg was the easiest salesman to work with, I can't say enough good things about him. My only complaint is having to do with service after the sale. This has happened in the past as well after buying our NEW 2009 Camry Hybrid. After the sale I had a back problem that since has been fixed, however at that time I wanted to upgrade the driver side seat.... Couldn't be done. I tried others in other Toyota's, and Lexus but nothing could be done. After... read more

Frequently asked questions about Toyota Carlsbad

How is Toyota Carlsbad rated?

Toyota Carlsbad has a 4.7 star rating with 5,222 reviews. 

When is Toyota Carlsbad open?

Toyota Carlsbad is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com