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Toyota Carlsbad

4.7

About this business

Location details

5424 Paseo Del Norte, Carlsbad, CA, 92008, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.75,433 reviews
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lislisot's profile image
lislisot 
10 years ago

Best car buying experience EVER!!! Just wonderful people to work with from beginning to end. Duff Joy-Fleet Manager, whose warm, honest, calm demeanor helped greatly in the purchase of a new Prius. He did not use any heavy handed sales tactics. He did a beautiful job of selling me the Prius without the slightest feel of a pressurized environment. Monica Knobel helped explain the ins and outs of my new car and even assisted with dropping off my rental car. She was super knowledgeable about their products and was very easy goi... read more

Business response:

Hi, there! Your review on our team is so beautiful to read! You have described Duff Joy down to a T! Monica is awesome with explaining all the details! Adel always has our customers best interest in mind. Thank you so much for sharing your experience with us! Congratulations on your new ride, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Grace Turner's profile image
Grace Turner 
10 years ago

Timely and polite Was very pleased how efficient everyone was in their positions plus their friendliness. Also how timely the service work was completed and how we were kept informed of the progress. Thank you! 

Business response:

Hi there, Thank you for sharing your experience with our Service Center!! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

1976bearsfly's profile image
1976bearsfly 
10 years ago

5k service Great job. Fun facility to visit. Very state of the art and customer considerate (Wi-Fi, coffee, food, seating, cleanliness, and support staff). Great job on car also! 

Business response:

Hi there, It is one of our goals to make you as comfortable as possible while you are waiting for your vehicle. Great to hear we achieved that with you!! Thank you so much for choosing Toyota Carlsbad! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

hopemondala's profile image
hopemondala 
10 years ago

Oil change and recall Excellent shuttle service to the outlet. Lisa was very helpful and accommodating our needs and Johnny was very thorough and safe while driving and recommended driving a Sienna vehicle in which we were already considering thank you for the service 

Business response:

Hi there, Thank you so much for choosing Toyota Carlsbad! Sienna's are great! Let us know when you are ready to test drive one! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Judy's profile image
Judy 
10 years ago

Great Service Kevin Laird as always was professional and helpful along with the rest of the staff and the Technician that worked on my car. Everyone is always very nice and helpful. 

Business response:

Hi there, Thank you for sharing your experience with Kevin Laird! It is our pleasure to assist you with your service needs! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

johnfornal's profile image
johnfornal 
10 years ago

1st time Everything exceeded my expectations....I was impressed that iver 220 cars are seen everyday and yet did not hear one customer complaining....you will see me agaim....I bought a five year extended wwarranty 

Business response:

Hi, there! Thank you so much for your feedback!! We the biggest, serving all of North County! We appreciate you choosing Toyota Carlsbad as your Service Center and look forward to seeing you again! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Guillermo Mesias Jr's profile image
Guillermo Mesias Jr 
10 years ago

Scheduled maintenance The experience was a pleasant and excellent one. I am very thankful for the great service and support of the Carlsbad Toyota team in keeping my van in perfect shape. Again, thank you for your service. 

Business response:

Hi there, We are thankful to have you as a loyal customer! Thank you so much for choosing Toyota Carlsbad as your Service Center! If you ever need anything else, don't hesitate to reach out! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Grandview Jim's profile image
Grandview Jim 
10 years ago

Great Service Thank you so very much..... I was totally impressed with the service and professionalism that I received at Toyota' of Carlsbad's Service Center, The center is well managed and very clean. The environment is vey welcoming from the Coffee bar to the waiting area. I'm definitely coming back for future service 

Business response:

Hi there, You are so very welcome! It is our pleasure to provide you with the amenities we have. Whatever will make you comfortable while you wait! Thank you for your kind words and we look forward to seeing you again! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Rachel Lopez's profile image
Rachel Lopez 
10 years ago

Toyota car service All personnel are always so friendly, courteous, and very helpful. They they make you feel special. The complimentary coffee and dainishes are a plus while waiting in the lounge. Thank you so much. 

Business response:

Hi Rachel, You are special to us!! ;) It is so great to hear about your visit with our Service Department! You are more than welcome Rachel. See you again soon! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 

Frequently asked questions about Toyota Carlsbad

How is Toyota Carlsbad rated?

Toyota Carlsbad has a 4.7 star rating with 5,433 reviews. 

When is Toyota Carlsbad open?

Toyota Carlsbad is closed now. It will open at 8:30 a.m. 

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